Customer Service Manager jobs in Gauteng

A retail company is seeking an experienced Branch Manager in Springs, Gauteng. The role requires managing store operations and staff to ensure profitability while delivering exceptional customer service. Candidates should possess 3-5 years of management experience and a Grade 12 qualification, with a diploma in Retail Management being advantageous. Join the team to foster a positive work...

A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...

A leading machinery manufacturing company is looking for an Aftermarket Manager based in Kempton Park, South Africa. This role requires a strategic leader to manage customer support functions and improve after-sales services. Candidates must possess a Bachelor’s degree in Engineering and 10 years of operational management experience. The position demands strong interpersonal skills and a...

CS Sales Manager Our client, a plant equipment manufacturer in Honeydew, is looking to employ a CS Sales Manager. Duties & Responsibilities - Customer understanding: Identifies and understand customer needs. - Segment specific development of customers. Observe market trend in own cluster (e.g. competitive landscape, customer landscape). - Relationship management: Together with the team, the CS...

Pineapple Tech PTY LTD is a dynamic leader in the short-term insurance and InsurTech industry, renowned for its innovation and commitment to simplifying insurance solutions. We leverage cutting-edge technology to create transparent and accessible insurance products for our customers. As part of our continued growth, we are currently seeking a Customer Service Manager to join our team and play a...

Duties & Responsibilities - Ensure that a complete unit tour is done daily and check that all is in order for your allocated airlines. - Ensure that a complete food tasting/Chef’s Table is done weekly on all major airline accounts for the different classes. - Ensure that a complete processing of flight check is done on all production steps: dishwash / equipment storage and packing / bondstore /...

Location Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader’s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

Branch Customer Service Manager Hire Resolve's client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with...

Main job function The Customer Support Manager is responsible for leading and optimizing the Customer Support function to deliver a high-quality player experience across all channels. The role ensures compliance with iGaming regulations, responsible gambling requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction. Qualifications -...

Job Description A well-established company in the FMCG industry is looking for a Customer Service Manager to join their team in Gauteng. Requirements: •Bachelors degree in Logistics / Supply Chain Management •A minimum of 10 years experience in a Customer focused role •Experience in the FMCG industry is essential •Ability to build complex solutions to challenging supply chain...

KEY RESPONSIBILITIES:The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the technologies. - Provide support systems in order...

Key performance area: 1. Manage and plan the day to day activities of all CSA and reception staff Perform the intermediary role between CSA’s and as link between workshop, estimators, buyers and external providers. Ensure that escalated client queries are resolved within 48 hours. Ensure that the following customers are contacted timeously by CSA allocated: • Daily converted list • Work in...

Job description- Must be able to make managerial decisions- Ability to reach set targets- Ability to create structure within a call centre- HR knowledgeRequirements: - Min of 5 years experience managing a busy call centre - Matric - Drivers License and own transport Job Types: Full-time, Permanent Salary: R30,000.00 - R45,000.00 per month Ability to commute/relocate: - Pretoria, Gauteng:...

A leading retail company in Pretoria is seeking a General Assistant to ensure excellent customer service and maintain merchandising standards. The successful candidate will manage stock and adhere to safety compliance within the store. Applicants should hold at least a Minimum Grade 10 or NQF 3, be able to communicate effectively in English, and possess a valid South African ID or work permit....

A leading healthcare retail company in Benoni is seeking a passionate Service Advisor to ensure service excellence at the point of sale. You will be responsible for managing operational activities, staff training, ensuring efficient customer service, and maintaining stock security. The ideal candidate has at least 1 year of customer-facing experience in retail or FMCG and demonstrates strong...

Overview ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are hiring! Our U.S.-based client connects...

Overview About the client: Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. What you’ll be doing - Answer inbound...

A leading retail company located in South Africa is seeking a Cashier to manage cash transactions and provide excellent customer service. The ideal candidate will have a Grade 12 education or one year of relevant work experience, strong administration skills, and the ability to communicate effectively in both English and the local language. This position requires flexibility to work shifts,...

Branch Customer Service Manager Hire Resolve's client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with...

A leading retail company is seeking an experienced Branch Manager in Pretoria to oversee operations, drive sales, and ensure customer satisfaction. The role demands strong leadership skills, a solid background in retail management, and the ability to foster a positive work environment. The ideal candidate should have a minimum of 3-5 years of management experience and a passion for delivering...