customer service engineer jobs in Cape Town

ENVIRONMENT: A rapidly expanding organization operating in the utilities, engineering services and water management sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. You will play a central role in shaping service standards, developing CRM capabilities, supporting account management teams, and ensuring seamless delivery across...

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...

Role Overview We are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced...

Customer Services Representative (UK Market) Empower UK beauty professionals through smart SaaS support and engagement Cape Town CBD, Office-based | R18,000 R25,000 per month (CTC) About Our Client Join a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the...

About the Role We’re excited to be looking for a Solution Architect – Customer Service Experience to join our platform and engineering organization! In this role, you will work with customer service experience business and product leaders and cross functional engineering teams to design and evolve the technology foundation that powers customer support across digital banking channels. You’ll...

Remote Customer Support Specialist, Voice Agent - Schedule Engine - 35 hours, Remote Shifts - MUST be flexible to work late night/overnight/early morning shifts, and weekends. Shift times will be 11pm - 6am, 11:30pm - 6:30am or 12am - 7am About Schedule Engine Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We...

WHOLESALE BAKERY/CATERING INGREDIENTS Scholtz Partners International is seeking a dedicated Customer Service Representative to join our client's team! What we offer: =ذÜ Salary: R16,500 + Benefits =ØÍÜ Cape Town, Western Cape location <Øâß Work with a quality wholesale bakery ingredients supplier <Ø^ß Be part of the exciting FMCG industry About the role: Our client in the FMCG industry is...

Duties & Responsibilities - Receive and process customer, consignment, and manufacturing stock orders in line with standard operating procedures. - Participate in production planning meetings and track order progress to provide timely feedback to internal and external customers. - Request quotations from three freight forwarding service providers, where applicable. - Make shipment bookings with...

Applicants are required to meet the following criteria: - Grade 12 (Matric) with certificate and/or other tertiary qualification in CRM will be an advantage - Certificate in selling skills will be an advantage. - Minimum of two-three (2-3) years experience from a UK-based call centre, both inbound and outbound - Sales track record beneficial - In person sales/ retail experience will be an...

Duties & Responsibilities: - Attend to all phone, email, and walk-in customers in a friendly and professional manner. - Answer all phone calls and assist customers telephonically, return customer calls timeously. - Answer all tickets daily and assist customers with queries. - Create clients on the SAGE Accounting System. - Send quotes to clients and follow up daily on quotes sent. - Attend to...

Customer Service Appointment Bookings Specialist (Spanish-speaking) Location: Cape Town CBD Job Summary: We are seeking a bilingual (Spanish/English) Customer Service Appointment Bookings Specialist to handle customer service inquiries, book appointments, and provide exceptional service to our customers. You will work with customers via phone, email, or other channels, ensuring accurate...

Job Title: Customer Service Manager Location: Cape Town (Head Office) – with travel to Johannesburg as required Reports to: General Manager of Operations Position Overview Stingray is seeking a highly experienced Customer Service Manager to lead our national customer service operations. This role oversees a high-volume, multi-channel service environment, managing both Cape Town and Johannesburg...

One of our wholesale - catering / hospitality clients are looking for Top performing Inbound / Outbound Agents / Customer Service to join their call centre in Brackenfell. This is a 3-month contract. Qualifications and experience: Matric Communicate in English and Afrikaans No less than 5 years' outbound call centre experience Great track record as reference checks will be conducted...

We are looking for a highly skilled and motivated Customer Service Agent with expertise in system design, implementation, and process problem-solving. As a Customer Service Agent, they will play a crucial role in ensuring customer satisfaction by providing exceptional support and resolving technical issues related to system design. Responsibilities: - Respond promptly and professionally to...

Our client is seeking Customer Service Agents who meets the following criteria: Customer Service provides the first line of service to customers, assisting customers with the return of their rental vehicle, and with all other requests for assistance related to reservations, during or post-rental queries etc. Qualifications and Experience - Effectively handle all aspects of the ccustomers to...

One of is in need of a Customer service Call centre Agent to join them in Bellville on a 3 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, customer service consultant Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top performer -...

Italian Speaking Customer Services Representative Join a Fast-Growing Beauty & Wellness Tech Brand! Cape Town CBD, Office-Based | SaaS / Beauty & Wellness Tech | R22,000R30,000 CTC About Our Client A leading SaaS company in the Beauty & Wellness Tech space, driving digital transformation for salons, spas, and beauty professionals. With an AI-powered platform and a rapidly growing UK customer...

The Agent: Customer Service provides the first line of service to customers, assisting customers with the pickup and return of their rental vehicle, and with all other requests for assistance related to reservations, during or post-rental queries etc. Qualifications and Experience - Effectively handle all aspects of the customer’s check-out and check-in rental transaction in accordance with...

Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss! What You’ll be Doing Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over email, social media platforms & making outbound...

- - Customer Service & Sales Specialist (Telesales) High-energy telesales role driving outbound sales and customer growth | Lansdowne, Cape Town | R10 000 basic with commission opportunity About Our Client Our client operates in a customer-focused, sales-driven environment where proactive communication and performance matter. The business relies on strong outbound engagement, disciplined sales...