Customer Retention Manager jobs in Germiston

Duties & Responsibilities Job Overview - Setting out targets and assigning clients to team at the beginning of the day. - Training of new team members. - Daily and monthly statistics. - Providing monthly KPI feedback and providing the necessary training, guidance and motivation to all staff and underperformers where necessary. Responsibilities and duties - Set out targets for each employee...

KEY PERFORMANCE AREAS: Player Engagement and Retention Strategy Player Retention Monitoring, Evaluation and Reporting Develops and implements comprehensive player engagement and retention strategies aligned with overall business objectives Collaborates with Marketing, Acquisition, Product and Customer Support teams to ensure retention initiatives are fully integrated and effectively...

Requirements: - Graduate in relevant Human Resources Degree or Diploma - Computer literate – MS Office. - Travel – Willingness to travel to other provinces & Overseas - Minimum 5 years’ experience as an HR Manager - 5 to 7 years of experience as an HR Generalist with extensive experience in overall HR administration - Minimum of 3 years’ experience in employee recruiting, training, or employee...

Role Purpose Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Customer Retentions Consultant Handle calls from customers considering cancellations or downgrades, aiming to retain them by understanding their concerns and providing tailored solutions. In this fast-paced,...

Job Function This role provides managerial accountability for customs compliance, team performance and ensuring strategic oversight. It encompasses Delegation of Authority and adherence to escalation protocols for critical decisions. The position leads the customs team to maintain the company's accredited status, drive operational efficiency, and develop capability while ensuring full compliance...

A leading retail company seeks an Assistant Store Manager for its Boksburg location. The role involves supporting store operations, maximizing sales through exceptional customer service, and ensuring staff motivation. Ideal candidates will have at least 1 year of retail experience, a Grade 12 qualification, and financial management skills. This is a permanent position offering a competitive...

Our client a specialised fastener supplier to the automotive and large security industries is seeking to employ a skilled mechanical engineer with experience as a Customer Relationship Manager to manage a portfolio of existing customer accounts. Minimum Requirements: Matric (Grade 12) with mathematicsAutomotive Part Manufacturing Experience – importantUnderstanding of fasteners and metallurgy –...

A Customer Service Representative in the Water Treatment Industry typically supports clients by providing information, handling inquiries, and resolving issues related to water treatment products and services. Here’s an overview of the job description: Job Title: Customer Service Representative Job Summary The Customer Service Representative will assist clients with water treatment components,...

Requirements: - Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Minimum of 35 years of experience in customer service, shipping, or logistics, with at least 2 years in a supervisory or team lead role preferred. - Excellent verbal and written communication skills to interact effectively with customers, internal teams, and external...

Main Purpose of the JobTo work closely with Internal and External Customers in order to execute on instructions received for all custom clearances (Imports and Exports). Providing the necessary administrative, hands-on general and reporting support, to enable efficient and effective overall process conclusion. Position based in Johannesburg East.EXPORTS EXPERIENCE IS ESSENTIALKey...

Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng) Job Posting Title: General Manager, Sales and Retention, Road Transport Time Type: Full Time Summary A General Manager is responsible for the overall management of the Road Transport sales and brokering vertical. This means having an in-depth understanding of, and influence, on all functions in the transport industry, including...

SUMMARY A General Manager is responsible for the overall management of the Road Transport sales and brokering vertical. This means having an in-depth understanding of, and influence, on all functions in the transport industry, including Operations, Human Resources, IT and Finance and Sales, taking complete ownership for revenue retention and growth within the Road Transport vertical for Road...

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They have an amazing job opportunity for a Retention Manager to join their team in Johannesburg . You will be responsible for creating, implementing and analysing retention campaigns across all channels and at all stages of the customer lifecycle in order to retain...

- Primary objective is to generate New Business for the Company (both Facultative & Treaty). - You will oversee the facultative business - Ongoing Client Servicing & Entertainment - Assist with client relationships and retention - You will be part of the management Team (Manco) and included in the monthly management meetings, where you will be required to add value to the company and management...

Employer Description Insurance company that provides a range of financial services. Job Description Your duties will encompass: - Accurately identify the origin and reason for policy cancellations (or cancelled policies). - Determine the most appropriate approach of responding to the customer after identifying the cause for the policy cancellation (or potential policy cancellation). - Gain an...

SUMMARY: My Client is in search of a suitably qualified and experienced individual (dynamic and data-driven) to assume the above-mentioned role within their organisation. The successful incumbent will take full ownership of customer retention strategies across multiple African markets. This high-impact leadership role blends strategy, creativity, analytics, and team leadership to drive player...

At least 1 + years’ experience in a similar position Client retention and sales administration experience Attention to detail Strong communication and people skills Ability to work in high pressured sales environments Team player Excellent time management, planning and organisational skills Job description:Customers renewals Quotations Billing queries Product queries Address customer...

Description naResponsible for processing of all cancellation or surrender requests of policies including but not limited to handling inbound and outbound calls. Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets. Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality...

This role will be responsible for managing all aspects of contract renewals for the medium business segment. As such the key responsibilities will include ensuring customer retention and renewal revenue targets are met and exceeded on annual customers, through solid collaboration across internal lines of business and, externally with customers and Sage Business Partners, via digital...

Our client has an opportunity available for a Retentions Consultants in Budgets. Requirements: - Matric or SAQA accredited- essential. - Regulatory exam 5 would be advantageous. - 1 year sales experience- essential. - 1 year retentions experience- advantageous. Responsibilities: - Provide a quality service to customers while identifying opportunities to secure new business or support...