Customer Relations Manager jobs in Umhlanga

Sales Team Lead The Sales Team Lead is responsible for finding new opportunities in the marketplace to deliver customer service excellence and increase Makro market share and profits through staff engagement. Duties & Responsibilities - Achieve set recruitment targets per store. - Actively recruit new customers as per annual targets. - Ensure customers are recruited based on the Business...

Retail Leasing Manager Our client seeks to employ an experienced Retail Leasing Manager to join their team based in Umhlanga. Responsible for all leasing functions, which includes reviewing and negotiating lease transactions and agreements, as well as leasing existing and new development retail spaces. Candidates should have an understanding of all government financial regulations and...

Duties & Responsibilities - Preparation of Monthly Management accounts and forecasts - Financial forecasting and predictive modelling - Adhoc financial analytics as requested by business - Develop, maintain and improve comprehensive financial models to support scenario analysis and strategic planning - Reporting - Cashflow analysis and reporting, Exco pack, revenue summary, summary...

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

A leading Human Resources firm seeks an Employee Relations Advisor in Umhlanga Rocks to enhance employee relations capabilities. The role requires advising on misconduct, managing grievances, and compliance with South African labour legislation. Candidates should have a Matric and a tertiary qualification in HR or Labour Law, along with 3-5 years of relevant experience. Proficiency in MS Office...

Key Responsibilities: - Team Leadership & Training: Guide, mentor, and train the existing team of Client Relations Officers/Telesales Agents. Develop and implement coaching programs focused on advanced voice modulation and luxury client communication. - Client Engagement: Personally handle interactions with high-value clients, delivering outstanding customer service and building strong, lasting...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

Overview Hire Resolve’s client is seeking a highly motivated and experienced Customer Relations Manager to join their team in the electronics industry in KZN. The role will involve managing and developing relationships with customers to ensure the highest level of customer satisfaction and retention. Responsibilities: Develop and maintain relationships with key customers in the electronics...

Our client, an OEM manufacturing company specializing in fasteners and components, is seeking to appoint a highly experienced and dynamic Customer Relations Executive (New Business Sales Executive) to seek new business opportunities and grow sales with both new and existing clients. The business focuses on providing specialized fasteners solutions to the engineering and manufacturing markets...

LOCATION:Durban PRIMARY PURPOSE OF THIS JOB:The Senior Customer Relations Officer is responsible implementing and administering the activities of the Career Centre and executing the customer experience programme on the campus, ensuring enhanced student engagement, experiences, and employability, while also co-ordinating feedback mechanisms and driving continuous improvement in student...

Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Mid-Senior Company primary industry Hospitality Job functional area Education LOCATION:Durban PRIMARY PURPOSE OF THIS JOB:The Senior Customer Relations Officer is responsible implementing and administering the activities of the Career Centre and executing the customer experience programme on the campus, ensuring...

Customer Service and Marketing Associate Umhlanga. Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role, you’ll play a key part in delivering outstanding customer...

Job Title: Customer Service Advisor Job Description Experience the power of a game-changing career Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game‑changers in our sunny Durban office! We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the...

Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...

An international retail company based in Umhlanga Rocks seeks a German-speaking Customer Service Advisor. This role involves managing escalated customer issues in a collaborative environment while delivering high-quality customer support. Ideal candidates will have experience in international call centers, be fluent in German, and possess strong communication skills. The company offers...

Job Overview To provide our Company Management with accurate, complete and value-adding financial reporting, financial analysis and management insight relating to the financial status of campaigns administered & sold by the company. Duties & Responsibilities - Key financial analysis and metrics as required by the business - Financial modelling for business cases - Variances analysis - Data...

About the Role - To sustainably enhance the employee relations capability of the organisation. - To function across the employee relations value chain in accordance with the daily, weekly, monthly and quarterly objectives. - To establish lean, agile and cost‑effective mechanisms to mitigate dispute resolution. Responsibilities - Provide advisory in relation to misconduct, operational...

A dynamic recruitment agency in South Africa is looking for a Customer Service Manager responsible for systems and process management, compliance, and ensuring service excellence. The ideal candidate will have 3-5 years of customer service experience and at least 2 years in a leadership role within a contact center or telecommunications environment. Competencies in managing teams and resolving...