customer relations jobs in Ballito

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...

We are recruiting a German-speaking Customer Support Agent to join an exciting international retail customer service project based in Umhlanga, Durban. In this role, you will support German-speaking customers by providing professional assistance across multiple channels, ensuring an excellent retail and shopping experience. As a Customer Support Agent, you will: - Handle customer queries in...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

Key Responsibilities: Recruitment & Staffing - Manage end-to-end recruitment for company staff at branches. - Develop job profiles for different branch roles. - Implement strategies to attract, recruit, and retain high-quality staff in a high-turnover industry. - Coordinate onboarding and orientation for new hires. Employee Relations & Labour Law Compliance - Ensure compliance with the Basic...

Overview Store Manager Are you a retail superstar looking for a dynamic management role? Look no further! We are seeking a results-oriented Manager with a passion for delivering outstanding customer service at our Watercrest store. As the Store Manager, you will be responsible for leading a team of employees and managing all aspects of store operations. You will maximize sales, control...

Must be based in Durban area Technical Duties - AI Development & Integration - Design, develop, and deploy AI/ML models and algorithms to support client and internal projects. - Integrate AI tools and platforms into PCG's digital solutions. - Data Management & Analytics - Collect, clean, and structure data for business intelligence and machine learning applications. - Build and...

Our client in the hospitality and wholesale industry, requires a Senior HR Officer to provide comprehensive HR support ensuring compliance with South African labour legislation and company policies. The role oversees employee relations, recruitment, training, and performance management across multiple operations. The Senior HR Officer will partner with management to drive staff engagement, reduce...

Are you a driven, ambitious and professional IT Infrastructure Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of customers? Joskos Solutions is a dynamic, growth-driven IT services company delivering cutting-edge infrastructure, cloud, and cybersecurity solutions into the UK public sector and education. Our mission is to...

The Project Coordinator, IT Integrations is a critical, intellectual support role responsible for coordinating the daily operations of complex IT integration projects, specifically involving our 3rd-party programming suppliers. This role acts as a primary liaison, ensuring clear communication, mediating potential conflicts, and supporting the Project Manager or team to keep technical workstreams...

Company Description Outworx Contact Centre is a trusted partner for brands, dedicated to creating meaningful and impactful customer interactions that enhance business processes. As a key player in the South African Global Business Services (GBS) sector, Outworx excels in delivering exceptional quality and performance with a people-centric and compliance-focused approach. With expertise in...

Designation: Wealth Adviser Assistant | Ballito / Umhlanga, KwaZulu-Natal | Permanent Category: Administration and Operations Job Level: Semi-skilled and discretionary decision making Posted by: PSG Financial Services Posted on: 17 Dec 2025 Reference Number: POS39603 Closing date: 30-Dec-2025 Position Type: Permanent Location: Ballito Simbithi Office Park Overview: VACANCY |...

Listing reference: Listing status: Online Apply by: 12 December 2025 Position summary Industry: Wholesale & Retail Trade Job category: Retail Operations Location: Ballito Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction The main purpose of the job is to offer exceptional customer service by providing detailed product...

Create, build and maintain profitable and strategic relationships with customers through excellent service to customers. To ensure customer satisfaction, recognise opportunities and maximising sales An understanding of sales metrics and methodologies. A IT knowledge. People management skills. Planning and organising skills. Excellent customer relations management skills. Excellent...

Job Summary: We are seeking a knowledgeable and service-oriented Wine Waiter to join our cruise ship team. As a Wine Waiter, you will be responsible for providing exceptional wine service to our guests, assisting them in selecting and enjoying the perfect wines to complement their dining experience. Your expertise in wine, passion for customer service, and attention to detail will contribute to...

ReWorks Solutions stands out as a premier provider of outsourcing solutions, committed to offering outstanding service across a diverse range of industries. We are excited to invite a Healthcare Intake Specialist to become part of our vibrant team. In this pivotal role, the right candidate will significantly contribute to enhancing patient intake processes, ensuring the accurate and efficient...

Job Purpose:This position is responsible for ensuring that customer purchases and orders are completed in a professional and timely manner. Working closely with the sales consultants there is a great emphasis on administration as well as handling payment from customers. Main accountabilities: - Ensuring accurate and timely processing of sales and orders, including production of invoices,...