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customer operations manager jobs in Table View
A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...
A global airline company is seeking an Operations Service Manager in Cape Town to lead front-line teams, ensuring operational excellence in safety and customer service. The ideal candidate will possess strong leadership and organizational skills, with a proven ability to make prudent decisions. Responsibilities include monitoring safety compliance, setting performance expectations, and fostering...
Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...
Customer Operations Manager SA We are looking for a dedicated and forward-thinking Customer Operations Manager to lead our South African customer service team supporting our UK furniture and homewares business. This is a newly created role and will help with the setup of the South Africa in-house operation. Location:ClaremontCape Town. Plus, two visits to the UK per annum Salary &...
We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great. This position reports to :...
Operations Manager (JB4283) Location: Milnerton, Cape Town Salary: R45 000 to R50 000 a month + Petrol + Cell phone Benefits: Provident Fund after 3 months Type: Permanent As the Operations Manager, you'll ensure the organization operates at peak efficiency, delivering a seamless service that exceeds customer and client expectations. Your role involves overseeing daily operations, analyzing...
Mobile Automated Racking and Shelving Specialists seeks a Sales/Marketing/Operations Manager to collaborate with senior management in the development of performance goals and long-term operational plans. Duties & Responsibilities You will: - Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. - Set strategic goals for operational...
Manager: Client Care Operations (Chat Support) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply...
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and...
Control Expenses|Control cell phone/telephone expenses Monitor and control fuel, vehicle, training, travel and stationary expenses, including overtime.Business Insights and Execution|Identify and act on new business opportunities Ensure effective data collection and analysis Provide insights for improvements and new ways of driving sales Plan and implement sales operations for clients and...
Lead Capital Group is a forward-thinking international sales and marketing company with our head offices based in Cape Town. We specialize in driving targeted leads to our global clients’ online platforms, and ultimately to our highly successful and competitive call centers. This position would be responsible for leading the Outbound, Inbound, Customer Service and Back Office Services, by...
Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
A retail company in Cape Town is looking for a Retail Operations Associate. This part-time in-store role involves providing exceptional customer service, managing inventory, and supporting marketing and merchandising efforts. Ideal candidates should have over one year of experience in retail or customer service, with a strong interest in fashion. Must be proactive and able to work retail hours,...
Who we are Yoco was founded in 2015, and we’ve been breaking down barriers, unlocking economic opportunities and opening commerce for people to thrive ever since. We’re the payments provider for over 200,000 self-employed, and process over US$3 billion annually. We have ±350 team members globally, all with a bias for boldness and a passion for simple, progressive solutions. We believe in...
A leading global BPO firm in Cape Town seeks a Senior Group Manager - Operations to oversee operational leaders and ensure high performance. You will manage contractual expectations, develop team capabilities, and enhance customer experience. The ideal candidate has at least 5 years of senior operations management experience in a contact center or BPO environment, along with strong leadership and...
Responsibilities - Excellent customer care and communication skills. - Accurate and efficient till operating skills with a good track record of overs and unders. - High standard of work on sales floor in terms of standards. - Good record of attendance and punctuality. - Consistent application of Ackermans values, policies and procedures. Knowledge Skills & Experience - Excellent customer care...
Senior CAD Operator (Customer Support Consultant) Cape Town, Western Cape, South Africa About the job Senior CAD Operator (Customer Support Consultant) Senior CAD Operator (Customer Support Consultant) – Support engineers with advanced civil infrastructure design software solutions. Tokai, Cape Town (On-site) | R30,000.00 - R40,000.00 CTC | 08:00am - 17:00pm About Our Client Our client is a...
Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalate complex matters where necessary. Running through basic diagnostics to better understand the root cause of any issues and feeding back to enable us to fix things that...
A fast-growing sports betting operator is seeking a Customer Support & Operations Manager in Cape Town. This senior role demands proven experience in customer support management within the sports betting or iGaming sector. You will lead customer support teams, set performance standards, and optimize operations to enhance customer experience. The role offers competitive pay and career progression...
Sales/Marketing/Operations Manager Mobile Automated Racking and Shelving Specialists seeks a Sales/Marketing/Operations Manager to collaborate with senior management in the development of performance goals and long-term operational plans. Duties & Responsibilities You will: - Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. - Set...