customer operations manager jobs in Menlyn

A dynamic retail company seeks an Operations Manager to oversee efficient back-of-house operations and elevate customer experiences. You will lead a team, ensuring compliance with company policies while optimizing processes and managing stock. Ideal candidates have over 5 years of leadership and retail operations experience, with a proven track record of delivering exceptional results. Join a...

A dynamic retail company is seeking a Store Manager in Atterbury, Pretoria. The ideal candidate will possess strong leadership and customer service skills, with a minimum of 2 years experience in a similar role. Responsibilities include managing store operations, ensuring excellent customer service, and achieving stock results. This role is perfect for a passionate individual eager to make an...

Job Advert Summary:About SABS:The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : January 29, 2026 Role Description - In this pivotal role, you will transform patient feedback, behavioural data, and operational metrics into actionable insights that drive strategic improvements in service delivery, digital engagement, and overall patient satisfaction across our healthcare ecosystem. If you have a passion for...

Job description- Must be able to make managerial decisions- Ability to reach set targets- Ability to create structure within a call centre- HR knowledgeRequirements: - Min of 5 years experience managing a busy call centre - Matric - Drivers License and own transport Job Types: Full-time, Permanent Salary: R30,000.00 - R45,000.00 per month Ability to commute/relocate: - Pretoria, Gauteng:...

Overview UP Professional and Support DEPARTMENT OF FACILITIES MANAGEMENT OPERATIONAL MANAGER (LANDSCAPING & SPORTS FIELD MANAGEMENT) PEROMNES POST LEVEL 7 In pursuit of the ideals of excellence and diversity, the University of Pretoria wishes to invite applications for the following vacancy. The University of Pretoria's commitment to quality makes us one of the top research Universities in the...

An established industry player is seeking an Operational Risk Manager to enhance risk management practices within its Claims Solutions team. This role involves collaborating with various stakeholders to identify, monitor, and mitigate risks while fostering a culture of risk awareness. The ideal candidate will have extensive experience in operational risk management, particularly in the insurance...

A local restaurant chain in Pretoria is seeking a motivated restaurant manager to oversee operations and ensure high-quality service. The ideal candidate has at least 3 years of experience in the fast-food or restaurant sector and possesses strong management and customer service skills. Responsibilities include managing stock control, addressing customer complaints, and optimizing profitability....

A leading financial services firm in Gauteng, Pretoria is seeking an experienced Operations Manager to lead Call Centre operations. The ideal candidate will ensure targets are met through effective coaching and mentoring, manage operational efficiencies, and recruit and train staff. A minimum of 5 years' experience in a financial services environment and a relevant tertiary degree are required....

A leading recruiting firm seeks a General Restaurant Manager for a trendy venue in Brooklyn, Pretoria. The ideal candidate will have over 10 years of senior management experience, strong operational skills, and exemplary communication abilities in English. Key responsibilities include overseeing the entire operation, managing teams, and ensuring excellent customer relations. The position offers a...

Operations Manager (Job Reference: 2024-Q4-Ops-Manager-Ops-09043) Organisation Description: Technovera is an innovative tech scale-up that focuses on technology inclusion through the development of simple technologies to improve last-mile access in Africa. The organisation has developed Pelebox, a smart locker system that enables patients to collect their repeat chronic medication in under 30...

Responsibilities - To ensure company delinquency targets are achieved and bad debt minimized. - To ensure continuous operational performance of a collections department committed to operational excellence and promoting best use of systems/technology. - To ensure quality assessment standards are maintained and compliance with appropriate policies and procedures. - To implement strategies under...

A recruitment agency in healthcare seeks a Food Services Manager in Pretoria East. The ideal candidate will have a relevant qualification and over 5 years' management experience, ideally within a hospital setting. Responsibilities include overseeing food services, ensuring compliance with health regulations, and managing staff in a multidisciplinary team environment. This full-time role requires...

First-level manager responsible for the performance, coaching, and development of a team of agents. Tasks - Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. - Handle and de-escalate calls from highly frustrated or challenging customers. - Conduct regular 1:1 performance reviews and create development plans for team members. - Ensure...

Position: Operations Manager (Biopharma) Location: Roodeplaat, Pretoria Reports to: Managing Director Classification: Permanent About the Opportunity Our client is a South African-based biotechnology company that plays a vital role in veterinary health. They develop and supply vaccines on a commercial scale, including both registered and autogenous vaccines for poultry, ruminants, and other...

A full-service digital experience agency is looking for an experienced Office Manager in Pretoria, South Africa. The successful candidate will oversee daily office operations and ensure an efficient, welcoming workplace. Responsibilities include supplier management, office budget administration, and coordinating internal events. The ideal candidate should have a minimum of 3 years of relevant...

Are you driven by reaching targets and ensuring sales growth? Do you coach and mentor your team to ensure targets are met? Do you drive operations in an efficient and effective manner? Then you are our OPERATIONS MANAGER. This role plays an integral part in our team, as are responsible for the operations function within the Call Centre environment, ensuring targets and goals are reached and...

About the job Operations Manager (Retail) - Completed Matric (Tertiary Qualification is a plus) - 5+ years of team leadership in a complex, high-turnover environment - 5 + Years Retail Operations Experience - Matrix management skills to foster cooperation across business functions - Thrive in a fast-paced environment, with a passion for rapid learning, adaptability, and strategic thinking -...

A dynamic retail company in Pretoria is seeking a Store Manager who is passionate and results-driven. The ideal candidate will have at least 2 years of experience as an Assistant/Store Manager, possess excellent leadership and customer management skills, and demonstrate attention to detail and a sense of urgency. If you're ready to take your career to the next level in a vibrant work environment,...

Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : January 31, 2026 Role Description - In this pivotal role, you will transform patient feedback, behavioural data, and operational metrics into actionable insights that drive strategic improvements in service delivery, digital engagement, and overall patient satisfaction across our healthcare ecosystem. If you have a passion for...