customer operations manager jobs in Durbanville

Customer Success ManagerHybrid role based in Durbanville, Cape TownR50,000 per monthThe CompanyJoin a fast-growing software company where customers really matter. They build products people rely on, and they need someone to make sure those people feel supported, heard, and looked after.The RoleWe’re looking for a strong people leader to take the reins of the support function. You’ll lead a team...

SUMMARY OF POSITION The Operations Manager will be responsible for managing the projects, operational staff and overseeing their daily tasks. ROLES AND RESPONSIBILITIES- Managing Operational Staff- Scheduling jobs and daily tasks for operational teams- Assist team and project leaders with job related issues- Discuss team skills and performance with the Branch Manager- Check the quality of work...

Role Purpose The purpose of this role is to oversee, manage, and optimise all operational activities across the business to ensure efficient execution, consistency, and alignment with strategic objectives. The Operations Manager is responsible for translating strategy into execution, improving operational performance, and ensuring teams, processes, and resources work effectively together. Key...

Operations Manager Role Purpose The purpose of this role is to oversee, manage, and optimise all operational activities across the business to ensure efficient execution, consistency, and alignment with strategic objectives. The Operations Manager is responsible for translating strategy into execution, improving operational performance, and ensuring teams, processes, and resources work...

About Happy Pay Happy Pay is an ad‑subsidised payments network that gives South Africans access to zero‑cost credit at checkout. Our model is powered by a blend of merchant fees and a performance advertising platform that connects high‑intent shoppers with relevant brands. We exist to save consumers millions in interest and fees, while helping merchants boost conversion, increase average order...

Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...

Account Manager – Customer Operations & Payments Full time | titc.io | South Africa Posted On 01/22/2026 Job Information Sectors Fintech Work Experience 4-5 years City Cape Town State/Province Western Cape 7708 Job Description We’re looking for a confident, detail-driven Account Manager who knows how to turn day-to-day client interactions into long-term, trusted partnerships. You’ll be...

A global airline company is seeking an Operations Service Manager in Cape Town to lead front-line teams, ensuring operational excellence in safety and customer service. The ideal candidate will possess strong leadership and organizational skills, with a proven ability to make prudent decisions. Responsibilities include monitoring safety compliance, setting performance expectations, and fostering...

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

Customer Operations Manager SA We are looking for a dedicated and forward-thinking Customer Operations Manager to lead our South African customer service team supporting our UK furniture and homewares business. This is a newly created role and will help with the setup of the South Africa in-house operation. Location:ClaremontCape Town. Plus, two visits to the UK per annum Salary &...

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great. This position reports to :...

Customer Experience Manager About us:Discover Africa Group is a team of innovative, experienced, and ambitious go-getters passionate about sharing Africa’s best with travelers from around the world.Our portfolio includes:- Discover Africa Safaris: Bespoke luxury safari travel in Southern and East Africa.- 4x4 Hire: Adventure 4x4 self-drive exploration.- Drive South Africa: Africa’s first online...

At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service...

A well-established transport company is seeking an Operations Manager to oversee fleet operations from Kraaifontein. The ideal candidate will have 3-4 years of experience in long-haul trucking, along with strong administrative skills and proficiency in various computer systems. Responsibilities include daily monitoring of trucks and drivers, managing vehicle upkeep, and ensuring efficient...

Role Purpose: Ensure products meet internal and external quality standards, comply with ISO GMP, and adhere to regulatory requirements. Oversee product information accuracy, manage technical operations, and lead the Quality team to deliver excellence. Key Responsibilities: Quality & Compliance: - Maintain ISO 22716 GMP, Sedex SMETA, and ISO 9002 certifications. - Ensure SOPs, work...

At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery. We...

Operations Manager: Sales Floor ABOUT THE JOB The Operations Manager: Sales Floor leads the team responsible for accurately and efficiently processing Member orders and recognition data, ensuring seamless order flow to the warehouse, compliance with SLAs, and proactive risk management to protect and enhance the Member experience. This role oversees order processing operations to consistently...

JOB PROFILE - (Operations Manager: Warehouse) Overview Our Culture We are committed to creating a values-driven work environment and a culture of service to others - excellence, teamwork, collaboration, empowerment, and accountability. About the Department Department The Warehouse is responsible to consistently provide on time order fulfilment and delivery of quality consignments to our...

JOB PROFILE - (Operations Manager: Warehouse) - 1. Overview Our Culture We are committed to creating a values-driven work environment and a culture of service to others - excellence, teamwork, collaboration, empowerment, and accountability. - 2. About the Department Department The Warehouse is responsible to consistently provide on time order fulfilment and delivery of quality...