customer operations manager jobs in Constantia, Western Cape

About Happy Pay Happy Pay is an ad‑subsidised payments network that gives South Africans access to zero‑cost credit at checkout. Our model is powered by a blend of merchant fees and a performance advertising platform that connects high‑intent shoppers with relevant brands. We exist to save consumers millions in interest and fees, while helping merchants boost conversion, increase average order...

Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...

Account Manager – Customer Operations & Payments Full time | titc.io | South Africa Posted On 01/22/2026 Job Information Sectors Fintech Work Experience 4-5 years City Cape Town State/Province Western Cape 7708 Job Description We’re looking for a confident, detail-driven Account Manager who knows how to turn day-to-day client interactions into long-term, trusted partnerships. You’ll be...

A global airline company is seeking an Operations Service Manager in Cape Town to lead front-line teams, ensuring operational excellence in safety and customer service. The ideal candidate will possess strong leadership and organizational skills, with a proven ability to make prudent decisions. Responsibilities include monitoring safety compliance, setting performance expectations, and fostering...

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...

Customer Operations Manager SA We are looking for a dedicated and forward-thinking Customer Operations Manager to lead our South African customer service team supporting our UK furniture and homewares business. This is a newly created role and will help with the setup of the South Africa in-house operation. Location:ClaremontCape Town. Plus, two visits to the UK per annum Salary &...

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great. This position reports to :...

Customer Relationship Manager - Garden Route:Responsibilities: - Market Property24 products and establish a strong brand and product presence in your allocated area - Create and manage a sales pipeline in combination with calling programme - Build relationships with existing and new customers - Reaching individual sales targets Requirements: - Matric, relevant tertiary qualification would be...

A leading software company in South Africa is hiring a Support Operations Project Manager to oversee technical support operations and manage enterprise-level customer projects. The ideal candidate will have 2-3 years of project management experience within SaaS or software environments, demonstrating strengths in customer escalations and cross-functional team coordination. Join a dynamic...

A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...

Who we are Yoco was founded in 2015, and we’ve been breaking down barriers, unlocking economic opportunities and opening commerce for people to thrive ever since. We’re the payments provider for over 200,000 self-employed, and process over US$3 billion annually. We have ±350 team members globally, all with a bias for boldness and a passion for simple, progressive solutions. We believe in...

A leading financial services provider in South Africa is seeking a Product Operations Lead to oversee the smooth execution and lifecycle management of customer-facing products. The role bridges operations and stakeholder engagement, leading teams to ensure product stability and compliance with business objectives. Key responsibilities include aligning product goals with business metrics, managing...

A leading BPO provider in Cape Town is seeking a Director of Operations to manage large-scale customer service operations for US clients. This role involves overseeing multiple accounts, ensuring exceptional service delivery, and maintaining stringent adherence to SLAs. The ideal candidate will have over 12 years of BPO experience, including 5 years in leadership roles, with a focus on customer...

A retail company in Cape Town is looking for a Retail Operations Associate. This part-time in-store role involves providing exceptional customer service, managing inventory, and supporting marketing and merchandising efforts. Ideal candidates should have over one year of experience in retail or customer service, with a strong interest in fashion. Must be proactive and able to work retail hours,...

A leading global BPO firm in Cape Town seeks a Senior Group Manager - Operations to oversee operational leaders and ensure high performance. You will manage contractual expectations, develop team capabilities, and enhance customer experience. The ideal candidate has at least 5 years of senior operations management experience in a contact center or BPO environment, along with strong leadership and...

Senior CAD Operator (Customer Support Consultant) Cape Town, Western Cape, South Africa About the job Senior CAD Operator (Customer Support Consultant) Senior CAD Operator (Customer Support Consultant) – Support engineers with advanced civil infrastructure design software solutions. Tokai, Cape Town (On-site) | R30,000.00 - R40,000.00 CTC | 08:00am - 17:00pm About Our Client Our client is a...

Responsibilities - Excellent customer care and communication skills. - Accurate and efficient till operating skills with a good track record of overs and unders. - High standard of work on sales floor in terms of standards. - Good record of attendance and punctuality. - Consistent application of Ackermans values, policies and procedures. Knowledge Skills & Experience - Excellent customer care...

Title: Project Manager - Technical Support Team Location: Hout Bay, Cape Town Department: Technical Support Reporting to: Project Manager Other Key Internal Relationships: Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description: Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors,...

A fast-growing sports betting operator is seeking a Customer Support & Operations Manager in Cape Town. This senior role demands proven experience in customer support management within the sports betting or iGaming sector. You will lead customer support teams, set performance standards, and optimize operations to enhance customer experience. The role offers competitive pay and career progression...

Director of Operations - Customer Service (BPO) Cape Town, South Africa, ZA, Cape Town, Job Description: Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across...