customer operations manager jobs in Ballito

A leading hospitality group in Ballito is seeking an Assistant Complex F&B Manager to oversee food and beverage operations. The role involves supervising day-to-day activities, assisting the F&B Manager, and ensuring high standards of service. Ideal candidates should have a hospitality management qualification and 2-3 years of relevant experience. Strong communication, staff management skills,...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

JOB SPECIFICATION Operations Manager Location: Ballito Reports to: Managing Director / General Manager Employment Type: Full-Time 1. Role Purpose The Operations Manager will oversee day-to-day operations, coordinate logistics, support sales activities, and champion customer engagement to ensure seamless end-to-end service delivery. This individual will play a key role in strengthening client...

Company Description Limeworks Projects is a business headquartered in Tinley Manor, KwaZulu-Natal, South Africa, and operates in Ballito but has sites all over the country. The company specializes in Polished Concrete Flooring with an emphasis on precision, efficiency, and high standards of quality. Role Description Limeworks Projects is seeking a highly organised, assertive Operations & Site...

A retail company in Ballito is looking for a Sales Advisor to enhance customer service and drive sales primarily through cross and up selling techniques. The ideal candidate should have a background in cosmetics and retail sales. Responsibilities include maintaining appealing shopping conditions and managing promotional events to ensure customer loyalty. A commitment to reducing loss and...

Role Summary The Customer Service Team Leader at MetroFibre will be responsible for overseeing the sales and operational activities within the store. This role requires strong leadership skills, excellent organizational abilities, and the ability to effectively manage a team of Customer Service Consultants. Responsibilities - Supervise and manage a team of Customer Service Consultants,...

A dynamic recruitment agency in South Africa is looking for a Customer Service Manager responsible for systems and process management, compliance, and ensuring service excellence. The ideal candidate will have 3-5 years of customer service experience and at least 2 years in a leadership role within a contact center or telecommunications environment. Competencies in managing teams and resolving...

Job Title Customer Support Manager Location Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company Playa Bets – Online Sports Betting & Casino Reports to Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

Key Responsibilities: - Develop and execute sales strategies to achieve revenue targets. - Build and maintain a strong B2B sales pipeline. - Lead sales and customer engagement activities. - Monitor commercial metrics such as pricing, margins, and basket-building. - Represent the company professionally in client interactions. Requirements: - Degree in Business/ Marketing, or related field. - 57...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...

Job Overview: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisation which support a fast-paced contact centre operation. The Operation Change Delivery Manager will be responsible for managing the end-to-end change gateway process for the timely delivery of change projects and mobilising resource into the...

Join our high-performing team and lead the way in driving operational excellence and sales success! We're looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You'll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service - all while leading and developing a...

A telecommunications company based in Ballito is looking for a Customer Service Team Leader to oversee the sales and operational activities within the store. This role involves managing a team of Customer Service Consultants, ensuring high customer service standards, and developing sales strategies. The ideal candidate will have strong leadership and organizational skills, along with a minimum of...

A leading hotel and hospitality group in Ballito seeks an Assistant Complex F&B Manager to supervise daily food and beverage operations and support the F&B Manager. This role requires extensive experience in hospitality management, exceptional leadership abilities, and strong staff management skills. Ideal candidates will demonstrate a proactive approach and have outstanding communication skills....

Description Job Overview: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisation which support a fast-paced contact centre operation. The Operation Change Delivery Manager will be responsible for managing the end-to-end change gateway process for the timely delivery of change projects and mobilising resource...

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

Job Title: CRM Specialist Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Customer Engagement Manager About Playa Bets: Playa Bets is one of South Africa's leading online sports betting and casino platforms. We are passionate about delivering an engaging, rewarding, and...

A leading recruitment agency in Umhlanga Rocks is seeking a Recruitment Manager to lead a team and optimize recruitment processes. Responsibilities include training staff, managing recruitment activities, and providing expert advice to departmental managers. The ideal candidate should have at least 3-5 years of experience in recruitment management and call centre environments, with a strong focus...