Responsibilities: - Answering switchboard in a friendly and professional way, screening calls, taking messages, and forwarding incoming phone calls. - Managing the gate intercom and screening visitors before allowing them in. - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. - Maintain office security by following safety procedures and...
Duties and responsibilities: - Customer Satisfaction & Claims Management: Ensure high levels of customer satisfaction by efficiently handling product claims, credits, and returns in line with company policies. - Claims Investigation & Resolution: Conduct thorough investigations into claims, documenting findings and ensuring timely resolution. - Sales Team Support: Provide proactive support to...
We're looking for a proactive, people-focused Customer Feedback Liaison to join our team If you're passionate about improving customer experiences and enjoy turning feedback into meaningful change, we want to hear from you. Key Responsibilities: - Act as the primary point of contact for receiving and managing customer feedback. - Liaise with internal teams to communicate feedback and ensure...
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large...
Minimum requirements: - Grade 12 or equivalent. - A minimum of 2-3 years Call Centre and Customer Service experience. - Must be IT literate, and proficient specifically in Microsoft Office (Excel), Sales Force and SAP. Responsibilities: - Contacting customers daily as per calling schedule. - Receive calls & orders from customers. - Liaison with the Business Representative. - Receive and action...
Job Description An exciting opportunity has become available for a Customer Liaison Officer within a leading logistics company located in Johannesburg. Requirements: •BCom Degree in Logistics / Supply Chain / Diploma in Road Transportation / BSc Engineering •Minimum of 3 years’ experience in a similar role •Experience in the distribution industry is required Correspondence will only be...
Purpose:The Supplier/Customer Liaison is responsible for managing the communication and coordination between selected high-value customers in Mozambique and suppliers in South Africa. This role ensures the seamless flow of information, effective order processing, and timely delivery of goods and services. The incumbent will work closely with internal teams (sales, marketing, logistics) and...
Title:Customer Care Liaison:Salary: - 18000 Description: - A fantastic opportunity has come up for an outgoing person who is passionate about customer service. You will be required to call on 10 - 15 clients per day in order to ensure service level agreements are being met and that they are receiving excellent customer service. There is some flexibility in your day and you are required to...
Minimum Requirements - Grade 12. - Computer literacy (TMS, Microsoft Word, Excel, Outlook). - Strong interpersonal skills to liaise with staff and service providers. - At least 3 years experience in operations, distribution, and warehousing. - Ability to prioritize tasks and meet deadlines. Duties: Client Relationship Management: - - Build and maintain positive relationships, ensuring high...
Job Overview Business Segment: Personal & Private Banking Location: ZA, Western Cape, Cape Town, Shop 29, Longbeach Mall, Bordeaux Rd, Fish Hoek Job Type: Full-time Job Ref ID: A-0001 Date Posted: 1/24/2026 Job Description We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing...
- Develop new relationships with clients to expand the current client/customer base - Develop and maintain strong relationships with clients/customers to ensure satisfaction and loyalty. - Conduct regular business reviews to evaluate client satisfaction with products and services. - Identify and communicate sales opportunities within key accounts to the sales team. - Keep clients informed about...
Duties and Responsibilities: - Source and sign-up new dealerships. - Service existing dealerships by building long term relationships and assisting them with getting the best stock. - Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Liaise with multiple departments effectively to get the correct information to...
Responsibilities: - Review and provide legal guidance on customer care policies and procedures - Ensure compliance with all laws and regulations related to customer interactions - Handle legal inquiries or issues from customers or other external parties - Collaborate with our legal team to address legal matters related to customer care - Develop and maintain legal documents and resources for the...
Responsibilities- Customer experience and satisfaction by driving key OTIF (on-time-in-full) strategies and ensuring excellent communications with the customers and respective representatives.- Capturing and processing orders timeously and correctly.- Coordinate orders and deliveries ensuring that distribution partners have planned adequately.- Building and maintaining customer relationships-...
Position: Liaison Consultant - Luxury Furnishings & Finishes Location: Cape Town - Gardens Salary: R20 000 R25 000.Neg "DOE "with Benefit's Market Sector of high-end architectural design finishing fabrics, textiles and High-End Decor. Specializing in exclusive, products, directed for Architects, interior Designers and discerning homeowners seeking sophisticated, high-quality fabrics and...
The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients products, processes, transactions, web services as well as general queries regarding their client s investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They promote an innovative and entrepreneurial...
Our Sales Department in Nelspruit requires a consultant to promote our company to the Dealer Industry and to meet sales targets. The objective is to provide a high level of visibility and support in order to increase installation volumes from this distribution channel. We requires a self-starter with an outgoing personality who can communicate confidently on all levels. As this position involves...
A salaried position exists for a Customer Liaison Officer at Elandsfontein. Applications are invited from suitable persons with the required qualifications and experience. PURPOSE OF THE JOB To ensure smooth sales operation and satisfactory customer service to all customers (both internal and external). MINIMUM REQUIREMENTS Educational Qualifications - Matric (Grade 12) - Certificate in...
The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients products, processes, transactions, web services as well as general queries regarding their client s investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They promote an innovative and entrepreneurial...
Duties and Responsibilities: - Source and sign-up new dealerships. - Service existing dealerships by building long term relationships and assisting them with getting the best stock. - Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Liaise with multiple departments effectively to get the correct information to...