customer facing jobs in Roodepoort, Gauteng

A luxury hotel group seeks a Hotel Receptionist to deliver exceptional customer service from check-in to check-out. Key responsibilities include welcoming guests, managing reservations, and providing information about facilities. Ideal candidates should have a High School Diploma and previous hotel experience. Proficiency in Microsoft Office and a second language are pluses. This full-time role...

A retail company located in Roodepoort is seeking a candidate with at least 6 months of retail experience for a customer-facing role. Responsibilities include exceeding customer expectations, adhering to stock loss controls, and maintaining visual merchandising standards. Candidates should have a Matric or equivalent qualification, effective communication skills, and a clear criminal record....

A leading recruitment agency in Gauteng is looking for a Cyber Technologist to provide expert technical and cyber defence support in a dynamic role. The position requires a technical graduate with a STEM degree and offers the chance to engage with clients to deliver customized solutions. Excellent communication skills are essential for presenting insights to diverse audiences. The role includes...

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...

A leading medical device company in Johannesburg seeks a Senior Supervisor in Customer Service. The candidate will manage high-performing teams and coordinate solutions for customer-facing issues. Requirements include a college diploma and 5-6 years in a customer service role, along with advanced knowledge of MS Excel and ERP systems. A proactive mindset and strong relationship-building skills...

About BCB Group BCB Group is a leading crypto‑dedicated payment services provider, serving many of the industry's largest clients including Bitstamp, Crypto.com, Gemini, and Kraken. BCB Group provides payment services in over 30 currencies, FX, cryptocurrency liquidity, digital asset custody and BLINC, which is BCB's free, instant settlements network for the BCB client ecosystem. Responding to...

Summary TheCustomerService,Supervisorhas direct reporting for theCustomerServiceRepresentatives(GG8)and/orCustomer Service Specialists(GG9). TheCustomerService,Supervisorisfully responsible for the day-to-day running of the team, the training of their team members, processes within theteamand the service that is provided. TheCustomer Service,SeniorSupervisorisalso responsible for the performance...

Overview Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all service delivery channels. This role is central to ensuring that every customer interaction reflects Tracker’s brand promise, drives satisfaction, and strengthens loyalty. The successful incumbent will oversee the...

Job Summary Absa Fraud Solutions is seeking a dynamic Customer Experience & Communications Specialist to shape and execute customer‑centric initiatives across customer communication, customer insights, customer service, and Voice of the Customer. This role plays a key part in the delivery of the Fraud Customer Strategy, driving improved customer experiences, reducing pain points, and enabling...

ABOUT THE JOB: JOB PURPOSE Holds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey. KEY ACCOUNTABILITIES Sales KPI Achievement -...

Overview Customer Lifetime Success Manager (IGT) META is responsible for identifying complex up-sell and cross-sell opportunities, leveraging data analysis and customer insights to drive revenue growth. The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders. The role builds strong relationships with internal and external partners,...

Overview Customer Lifetime Success Manager (IGT) META is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders. The role builds strong relationships...

About Us About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make...

Summary TheCustomer Service, Senior Supervisorhas direct reporting for theCustomerServiceRepresentatives(GG9)and/orSenior Customer Service Specialists(GG10). TheCustomer Service, SeniorSupervisorisfully responsible for the day-to-day running of the team, the training of their team members, processes within theteamand the service that is provided. TheCustomer Service, SeniorSupervisorisalso...

The purpose of the role is to lead Order Management Business Process initiatives. The focus of this role is to build capabilities within our customer service department and find leaner improved ways of working and processes, this can as well be achieved through new technologies, automation and standardization. A key component of this role will be to drive our strategy, lead, coach and develop the...

A leading medical device company in Johannesburg seeks a Customer Service Supervisor to manage a team of service representatives and specialists. Responsibilities include overseeing daily activities, processing orders, resolving disputes, and developing team performance. The ideal candidate will have strong interpersonal skills, 4 years of experience in a customer-facing role, and knowledge of...

Overview The purpose of the role is to lead Order Management Business Process initiatives. The focus of this role is to build capabilities within our customer service department and find leaner improved ways of working and processes. This can also be achieved through new technologies, automation and standardization. A key component of this role will be to drive our strategy, lead, coach and...

Work Flexibility: OnsiteSummary:What you will do:Responsible for the day-to-day activities of the customer service reps (GG8) and/or Customer Service Specialists (GG9), including compliance with processes.The team activities include: Processing orders and credits Arranging returns and collections and handling proof of delivery and pricing requests Handling incoming e-mails and calls Proactively...

Customer Service, Senior Supervisor strong knowledge of the processes but will be supported by College or university diploma/degree, or equivalent relevant experience 5-6 years in a customer facing role(+7 if no degree) 2-3 years of (can be informal) team / project management Ability to recruit, develop and engage high performing teams Requires thorough functional knowledge of the end-to-end...