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customer facing jobs in Cape Town
Role Overview We are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced...
Duties & Responsibilities - Receive and process customer, consignment, and manufacturing stock orders in line with standard operating procedures. - Participate in production planning meetings and track order progress to provide timely feedback to internal and external customers. - Request quotations from three freight forwarding service providers, where applicable. - Make shipment bookings with...
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels. The successful applicant will be responsible for but not limited to the following job functions: -...
Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Customer Enablement & Training Specialist About the Role We are looking for a Customer Enablement & Training Specialist to help enterprise marketing teams successfully adopt a modern workflow and automation platform. This role combines training, onboarding, and marketing operations. You...
Customer Support Agent Join a High-Growth Fintech Start-Up Powering Global Payments Claremont, Cape Town | R10 000 - R15 000 | Shift-Based (7am - 3pm, 3pm - 12am) About Our Client Our client is a dynamic South African fintech company providing secure and seamless online payment solutions across diverse industries such as e-commerce and iGaming. With a focus on innovation, speed, and simplicity,...
Role Overview- The Director of Operations is responsible for leading large-scale customer service clients supporting US and UK clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across multiple accounts.Key Responsibilities- Operational Excellence- Lead end-to-end operations for...
Job Title: Customer Services Advisor Job Description Are you looking for an opportunity to jumpstart your career in the sales and service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign with a salary of R7166.25 With game-changers in over 70 different...
Job AdvertAre you passionate about delivering exceptional customer service? Do you have a proven track record of meeting targets and service levels? If directing lost friends or solving technical software issues are your super powers, then here’s your chance to make it count! We’re looking for multi-tasking, fast typing Customer Support Advisors to join our team at our Cape Town offices in a...
Indigo Brands, based in Cape Town, is a subsidiary of AVI Limited (AVI). Leaders in personal care and beauty products including female and male perfumed body sprays, roll-on deodorants, body care, face care, colour cosmetics and liquid fragrances. Well-known brands include Yardley- Bond Street, Gorgeous, Lace, English Blazer and Lenthéric -Hoity Toity, Solo and Masculin. Indigo’s brand portfolio...
A rapidly growing South African-based fintech start-up is building Africas most equitable consumer payments platform experience for consumers and merchants. Their mission is to empower consumers and merchants by providing flexible payment solutions that are easy to use, safe, and transparent. They are dedicated to transforming the payment landscape and are looking for passionate individuals to...
Remote Customer Support Specialist, Voice Agent - Schedule Engine - 35 hours, Remote Shifts - MUST be flexible to work late night/overnight/early morning shifts, and weekends. Shift times will be 11pm - 6am, 11:30pm - 6:30am or 12am - 7am About Schedule Engine Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We...
Description Was Accounting, Maths or Computer Literacy your favourite subjects in Matric? If you’ve ever solved a technical software issue, or precisely directed a lost friend to where you are then this French Customer Support Advisor role is perfect for you! As a French Customer Support Advisor on a technologically innovative campaign, you’ll need to catch on quick and embrace IT software...
DESCRIPTION Join our innovative cloud solutions team where you'll guide enterprise customers through their digital transformation journey. As a Customer Solutions Manager, you'll collaborate with diverse teams to create and implement strategic cloud adoption plans that drive business success. About the Team Key job responsibilities - Design and implement customer success strategies aligned...
Customer Success The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and/or Etilize solutions. The Customer Success Executives are a vital, customer-facing component of NIQ Brandbank, working with our key customers. Their primary goal is to build strong, long-term...
Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference, including weekends and US holidays during peak seasons) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About...
Job Title: Dutch Customer Service Associate Job Description Are you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Dutch Customer Sevice Advisor working on an internationally innovative campaign with a salary of R20 749. With game-changers in over 70 different...
Job AdvertAre you the work hard/play hard type? We have an opportunity for goal-driven go-getters to join vibrant Cape Town office of bubbly beings who bring fun to work every day! We’re looking for a team of fast learners and quick thinkers to jumpstart their career as Customer Service Advisors working on an international tech savvy campaign. You’ll be joining our fun-loving global community...
Description Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels. The successful applicant will be responsible for but not limited to the following job...
Description Are you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. You will be working on-site from our vibrant Cape Town office, where creativity meets innovative technology. All the while,...
Job Title: Customer Service Associate Job Description Are you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. You will be working on-site from our vibrant Cape Town office, where creativity...