customer experience manager jobs in Rivonia

A global retail brand in Gauteng is looking for an Assistant Store Manager to support the Store Manager in creating great customer experiences and driving business success. This role involves building a culture of development within the team and advocating for positive community impacts through the Cotton On Group Foundation. The ideal candidate will have strong leadership skills, commercial...

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

ABOUT THE JOB: JOB PURPOSE Holds end-to-end accountability for the performance of assigned Portfolio and territory. Ensures the and implementation of a long-term sales strategy which focuses on maximizing market share, sales target achievement and maintain profitability objectives, in addition to provide best in class HCPs and patient's journey. KEY ACCOUNTABILITIES Sales KPI Achievement -...

A leading retail company in Midrand is looking for a Store Manager. In this role, you will assist in all aspects of store management, maximize sales, and lead a talented team. Your responsibilities include ensuring exceptional customer service, optimizing the store's environment, and implementing company policies. Candidates need at least 3 years of retail management experience and a clear...

A leading financial institution in Randburg is seeking a qualified individual for a role that entails telephonic communication with clients and delivering exceptional service. Ideal candidates must possess NQF level 5 qualifications, have 1 to 2 years of related experience, and be familiar with Hogan or Call Centre CRM systems. Responsibilities include resolving customer queries efficiently,...

A leading technology firm in Randburg is looking for a Premium Support Co-ordinator to provide exceptional service and support to Tracker Platinum-Gold and VIP customers. You will manage service requests, handle escalated concerns, and ensure customer satisfaction through effective communication. Candidates should have a strong background in customer service with a minimum of 5 years experience...

A leading retail company in Midrand, South Africa, is looking for a retail manager to assist in all aspects of store management. The role involves maximizing turnover, delivering exceptional customer service, and leading talent selection and training. Candidates should have three years of management retail experience, proficiency in Microsoft Office, and a clear criminal record. Join a dynamic...

A retail pharmacy chain is looking for an experienced Cashier in Randburg, Gauteng. The role involves supporting customer service at the point of sale while ensuring the accurate processing of transactions. Candidates should have a Grade 12 qualification and a minimum of 6 months’ experience in till operations, along with strong numerical skills and a solid command of English. The position...

A leading recruitment agency in Gauteng is seeking a skilled UX/UI Designer to drive customer experience mapping and develop innovative products by analyzing customer data. The ideal candidate will have over five years of UX/UI design experience and must be proficient in customer interaction analytics. This role is focused on enhancing customer experiences in the Financial Services sector. The...

A leading retail company in Randburg is seeking a customer-focused pharmacy sales assistant to ensure the smooth operation of in-store retail operations. Responsibilities include greeting customers, monitoring customer activity, arranging displays, processing refunds, and suggesting suitable products based on customer needs. The role requires a hard-working attitude to enhance customer experience...

Location Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader’s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

A leading retail company in Johannesburg is seeking an experienced Assistant Manager. This role involves driving store performance, ensuring exceptional customer service, and leading a dynamic team. The ideal candidate should have proven retail management experience, strong leadership abilities, and a passion for customer service. This position offers a rewarding environment focused on...

Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will drive improvements in service delivery...

A leading global retailer is seeking a Store Manager for their Midrand location. In this role, you will cultivate a team-oriented culture, focus on customer service excellence, and drive business growth. The ideal candidate will have a strong background in retail management, with a passion for developing team members and enhancing customer experiences. Join a diverse team that values inclusion...

A leading retail company in Randburg is looking for a dedicated individual to deliver exceptional service and support at the point of sale. The ideal candidate will execute operational activities efficiently, ensure cash handling safety, and promote customer loyalty programs. Basic maths and an understanding of the retail/FMCG environment are advantageous. This permanent position offers a dynamic...

A leading retail company in Midrand is searching for a retail assistant to exceed customer expectations through effective selling techniques. Candidates must have at least 6 months of retail experience and a clear criminal record. Responsibilities include achieving sales targets, maintaining store standards, and being knowledgeable about clothing trends. Proficiency in Microsoft applications is...

A retail company in Randburg is looking for individuals who excel in customer service and have retail experience. The role requires adherence to stock loss controls and maintaining visual merchandising standards. Candidates should have effective communication skills, a clear criminal record, and knowledge of current clothing trends. This position offers the opportunity to exceed sales targets and...

A retail health and beauty company is seeking a Full-Time Customer Service Associate in Randburg, South Africa. The role involves executing operational activities at the point of sale while delivering superior customer service and maintaining high accuracy in transactions. Applicants should have a Grade 12 education with a background in customer-facing roles preferred. Strong customer...

Overview Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all service delivery channels. This role is central to ensuring that every customer interaction reflects Tracker’s brand promise, drives satisfaction, and strengthens loyalty. The successful incumbent will oversee the...

A leading service provider in Randburg is looking for a Caredesk Supervisor to maintain customer experience standards in a high-pressure environment. The role involves supporting CareDesk agents, monitoring performance, and ensuring compliance with quality procedures. Key requirements include a matric certificate, at least 2 years supervisory experience in a call center, and proficient knowledge...