customer experience manager jobs in Mitchells Plain

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. Key...

A prominent retail company is looking for a General Assistant in Mitchells Plain. You will provide exceptional customer service, assist with stock merchandising, and ensure a safe shopping environment. Ideal candidates should have a minimum of Grade 10 or equivalent and at least one year of work experience. Responsibilities include resolving customer queries and maintaining store standards. This...

A financial services provider is seeking a Branch Manager in Blue Downs to grow the customer base and revenue through strategic execution. The ideal candidate possesses strong leadership skills and a minimum of 5 years' experience in the financial services industry. Responsibilities include managing branch operations, ensuring compliance, and fostering customer relationships. This position offers...

Overview To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable. To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day. The Club...

A leading global e-commerce company in Cape Town is seeking a Returns Experience Product Manager to enhance the customer returns and refunds experience. This role involves collaborating with diverse teams to drive product development while managing the entire product lifecycle. Ideal candidates will have over four years of technical product management experience, advanced SQL and VBA skills, and...

Senior Customer Support / Customer Experience Manager (E-commerce) Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Senior Customer Support / Customer Experience Manager to lead and elevate customer support operations for a growing e-commerce business. This role owns the full customer support lifecycle from onboarding through post-purchase support and retention – while...

A retail firm in Cape Town is seeking a Showroom Manager responsible for overseeing daily operations, managing sales and stock efficiency, and delivering excellent customer service. The ideal candidate will have over five years of retail experience, strong leadership capabilities, and a customer-first attitude. This role includes training staff, reporting performance metrics, and maintaining...

Woolworths Financial Services | Full time Customer Experience Design Manager Cape Town, South Africa | Posted on 01/12/2026 WoolworthsFinancial Services, or WFS as it is better known, is a JointVenture with Absa Bank, that supports the Woolworths retailbusiness by providing in-storecredit inthe formof the Woolworths StoreCard andoffering value-addedservices including credit cards, personal...

A contemporary menswear brand in Cape Town is looking for a Store Manager to enhance customer experiences and lead a dynamic style team. The ideal candidate will have strong leadership skills, at least 2 years of management experience, and a passion for the fashion industry. Responsibilities include engaging customers, managing inventory, and fostering teamwork. This full-time position offers...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support store operations and drive sales. The successful candidate will ensure service excellence and effectively manage store activities, contributing to customer loyalty. Ideal applicants should have Grade 12 and at least 2 years of management experience in a retail environment. This role is full-time and offers a...

A leading retail organization is seeking an experienced Branch Manager to oversee all operations at their Cape Town location. The ideal candidate will have significant management experience and a strong focus on customer service to drive sales and profitability. This full-time position offers an opportunity to lead a dynamic team in a fast-paced retail environment, while ensuring a positive and...

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...

A retail consulting firm is seeking an experienced Store Manager for the Bayside Mall. The ideal candidate will have at least 3 years of experience in store management, with responsibilities including team leadership, enhancing customer service, and driving store performance. This position offers a dynamic role focused on achieving operational and sales targets while maintaining compliance with...

A retail company in Mitchells Plain is looking for an individual to provide administrative support to their Customer Experience department. Key tasks include ensuring compliance with Service Level Agreements and conducting customer service activities. Candidates should have matric qualification, and an NQF Level 5 in Business is advantageous. Additionally, 4 years in customer experience is...

An established industry player is seeking a dynamic Sales Manager to lead retail sales initiatives in Cape Town. This full-time, on-site role offers a unique opportunity to drive sales strategies and deliver exceptional customer service in a collaborative environment. Join a purpose-led financial services group that values innovation and community impact. If you're passionate about making a...

An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...

A leading retail company in Cape Town is seeking an Assistant Store Manager to enhance service excellence and drive sales. This role involves supporting the Store Manager with daily operations, customer loyalty initiatives, and staff management. Candidates must have at least a Grade 12 education, a relevant degree is preferred, and two years of assistant management experience. Strong financial...

A leading retail hardware company in Mitchells Plain is seeking a Customer Experience Administrator to ensure exceptional service across customer touchpoints. You will handle enquiries and complaints, assist with quotes and maintain customer profiles. The ideal candidate has 1 year of relevant experience, strong communication skills, and is available to work retail hours. This is an entry-level...

Join to apply for the Customer Experience Administrator Retail (Customer Experience department) role at Brights Hardware . Purpose The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer’s journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...