Customer Executive jobs in Western Cape

Customer Service Executive Join a Fast-Paced, Growing Meat Supplier Supporting UK Customers Remote (SA-Based) | £1,000£1,200/month | UK Hours: 8:30am4:30pm About Our Client Our client is a rapidly growing UK-based premium meat supplier serving both retail and wholesale markets. They are passionate about quality, efficiency, and providing exceptional customer experiences. With strong growth...

Customer Success The Customer Success function is a cornerstone of NIQ Brandbank, playing a crucial role in customer onboarding, adoption, retention, development, and satisfaction for both Brandbank and/or Etilize solutions. The Customer Success Executives are a vital, customer-facing component of NIQ Brandbank, working with our key customers. Their primary goal is to build strong, long-term...

Customer Experience Executive - Arabic Speaking Location: Cape Town, South Africa Contract: Permanent, Full-Time Hours: Sunday - Thursday 8am - 6pm Language requirements: Fluent, business-level written and spoken Arabic and English is essential. Any additional languages will be greatly beneficial. Application Method - Please ensure that you apply with a CV written in English. Role...

ENVIRONMENT: A rapidly expanding organization operating in the utilities, engineering services and water management sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. You will play a central role in shaping service standards, developing CRM capabilities, supporting account management teams, and ensuring seamless delivery across...

Duties & Responsibilities - Receive and process customer, consignment, and manufacturing stock orders in line with standard operating procedures. - Participate in production planning meetings and track order progress to provide timely feedback to internal and external customers. - Request quotations from three freight forwarding service providers, where applicable. - Make shipment bookings with...

The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...

Location: Stellenbosch (Hybrid 2 days in office to start, with increased flexibility over time) A fast-growing payments technology business is seeking an experienced Network Customer Relationship Manager to join its team in Stellenbosch. This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction...

Empower creators. Champion their success. Scale impact. 💥 We’re Passion.io - and we’re on a mission to make the world more confident and passionate. Our app-building platform helps 15,000+ Creators share their brilliance with over200,000 users (and counting!) worldwide. We're now looking for a Customer Success Manager who’s obsessed with outcomes, retention, and making creators feel like they’ve...

Director of Operations - Customer Service (BPO) Cape Town, South Africa, ZA, Cape Town, Job Description: Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across...

About Happy Pay Happy Pay is an ad‑subsidised payments network that gives South Africans access to zero‑cost credit at checkout. Our model is powered by a blend of merchant fees and a performance advertising platform that connects high‑intent shoppers with relevant brands. We exist to save consumers millions in interest and fees, while helping merchants boost conversion, increase average order...

Role Overview The Director of Operations is responsible for leading large-scale customer service clients supporting US clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across multiple accounts. The Director will drive performance across voice, email, chat, and technical customer...

A leading business in the payments industry is seeking a Head of Product to define and execute the product vision and roadmap. In this high-impact role, you will lead cross-functional teams to deliver innovative payment solutions while ensuring compliance and operational efficiency. The ideal candidate has significant experience in fintech, strong stakeholder management skills, and a passion for...

A financial services provider in Cape Town is seeking a Head of Loyalty to develop and execute loyalty strategies that enhance customer value. This senior role demands expertise in customer engagement and analytics, managing a team to drive loyalty initiatives and integration with retail partners. Successful candidates will possess 8-10 years of relevant experience and strong leadership...

A major financial services company in Mossel Bay is seeking a Branch Manager to drive customer growth and revenue. The role requires developing and executing the branch strategy, leading a team of Sales Consultants, and ensuring compliance and quality service delivery. Ideal candidates should have at least 5 years in the industry, including 3 years in leadership, and possess strong skills in...

EXL Cape Town, Western Cape, South Africa Principal Accountabilities - Ensure seamless transition and flawless service delivery - Focus on transition with zero impact on service delivery - Focus on efficiencies – leaner, greener, and faster - Focus on Process stabilization & sustained delivery - Reduce operation costs - Make TBP more effective - Build effective process management system -...

Who we are Yoco was founded in 2015, and we’ve been breaking down barriers, unlocking economic opportunities and opening commerce for people to thrive ever since. We’re the payments provider for over 200,000 self-employed, and process over US$3 billion annually. We have ±350 team members globally, all with a bias for boldness and a passion for simple, progressive solutions. We believe in...

RelyComply is redefining compliance for the digital era, empowering financial institutions to combat financial crime with intelligent, automated solutions. Our mission is to transform outdated regulatory processes into efficient, data-driven systems that foster innovation, transparency, and trust across global financial ecosystems. Guided by our core values—Innovation, Compliance Excellence,...

Join to apply for the Director, Customer Advocacy role at GitLab An Overview Of The Role As the Director, Customer Advocacy for EMEA, you will play a critical role in turning GitLab's most successful customers into visible, influential champions for our intelligent DevSecOps platform. You will lead efforts to build and execute scalable advocacy programs that showcase powerful customer stories,...

A leading financial services provider is looking for a Branch Manager to enhance the customer base and revenue in Vredenburg. The candidate will be responsible for executing retail branch strategies, ensuring a high service delivery culture, and managing operations effectively. Required qualifications include a Matric, RE1 and RE5, and 5+ years of industry experience, with at least 3 in a...

Customer Success Specialist Drive adoption, value and retention across a growing SaaS customer base Remote | Healthtech SaaS | R23 000 per month About Our Client Our client is a fast-growing SaaS business operating at the intersection of technology and health and wellbeing. Focused on delivering measurable outcomes for their clients, they combine a structured, process-led approach with the...