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customer data jobs in Pinetown
About the job Customer Data Analyst - CRM Key purpose: An experienced CRM (Customer Relations Marketing) Manager to head up the implementation of Microsoft Dynamics Software across the Group is sought by a leading hospitality group. The individual should have minimum 5 years related experience and be able to liaise with various department Managers to structure campaigns and communications...
We are looking for a versatile Software/ Business Intelligence Developer to join our Head Office team. You will be at the heart of our data ecosystem, building the pipelines and insights that power critical decisions from shelf stocking and supplier management to customer promotions and logistics. If you love turning complex data into actionable retail intelligence, this is your chance to make a...
PURPOSE OF THE ROLE The Customer Operations Specialist will be responsible for delivering high-quality, accurate, and efficient operational support to customers as part of the campaign. The role focuses on managing customers' queries, processing requests, and ensuring adherence to campaign procedures and service standards. This position is ideal for individuals with strong attention to detail,...
A leading call center in Durban is seeking a Quality Assurance Analyst to evaluate call and email responses, ensuring high-quality customer service. Responsibilities include monitoring performance, analyzing data, and providing feedback to enhance training materials. The ideal candidate will have 2-3 years of experience, excellent communication skills, and a dedication to customer care. This...
PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...
Job Location: Durban, KwaZulu-Natal, South Africa Application Deadline: February 09, 2026 Purpose of the Role - The Junior Manager is a hands‑on operational leader who thrives in a fast‑paced, high‑performance environment. You will be responsible for leading, coaching, and driving results across a specialist non‑voice Customer Care team, delivering support via chat, email, and digital...
A leading recruitment agency is seeking an experienced account administrator in Durban to manage daily customer and retailer administration tasks. The ideal candidate will have 3 years of experience in account administration, preferably within the FMCG sector. Responsibilities include ensuring efficient data capture, serving as a communication link for customers, and assisting the Account...
Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...
To manage and maintain client relationships by ensuring efficient and accurate order fulfilment. KEY DUTIES AND RESPONSIBILITIES - Review pricing on sales orders received from customers, approve, and accurately capture them in the system. - Monitor label stock based on orders received and flag the need for reorders where necessary. - Capture purchase orders in the Alpla purchase order system. -...
Job Title Customer Support Manager Location Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company Playa Bets – Online Sports Betting & Casino Reports to Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...
iKhokha is a place where chance takers become change makers. At iKhokha, we’re made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance‑taker and help us empower small businesses...
What You Will Enjoy Doing MAIN PURPOSE To manage and maintain client relationships by ensuring efficient and accurate order fulfilment. Key Duties And Responsibilities - Review pricing on sales orders received from customers, approve, and accurately capture them in the system. - Monitor label stock based on orders received and flag the need for reorders where necessary. - Capture purchase...
Job Location: Durban, KwaZulu-Natal, South Africa Application Deadline: January 30, 2026 Tasks and responsibilities - You complete a broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customer’s equipment and systems among others. - You support customers remotely and onsite and provide 2nd and 3rd level user support in case of arising issues. -...
What You’ll Bring to the Team: - Demonstrate strong sense of accountability. - Demonstrate the ability to formulate objectives, interpret organizational strategy and translate into action plans. - Demonstrate high levels of attention to detail. - Strong sense of business acumen. - Have good interpersonal, communication and presentation skills. - Ability to coach, train and develop soft...
Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or...
A South African investment firm is seeking a Customer Experience Manager to enhance customer engagement and retention strategies. The role involves driving CRM initiatives, analyzing customer data to improve overall experience, and managing multi-channel marketing campaigns. Strong collaboration and technical expertise are essential, as well as the ability to strategize effectively based on...
Sales & Customer Success Specialist (Brand Concierge) | 100% Remote E-commerce At TalentPop App, we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated Customer Experience Sales Specialist. This is a dynamic, hybrid role where you are the vital...
A leading hospitality group seeks a Customer Data Analyst to lead the implementation of Microsoft Dynamics Software. Ideal candidates will have at least 5 years of experience in customer relations marketing, strong problem-solving skills, and the ability to communicate effectively across various departments. Responsibilities include developing customer journey plans, addressing concerns, and...
PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...
A recruitment firm in Pinetown seeks an organized individual for an administrative role in a production environment. The ideal candidate is proficient in Excel, has at least 2 years of admin experience, and possesses strong attention to detail. Responsibilities include managing wages, ISO documentation, and supporting HR and training processes. This opportunity is for those who enjoy a systematic...