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customer data jobs in Bedfordview
Salary: R48,000 to R55,000 Cost to company per month, Plus quarterly incentives. Essential Requirements: - Are you currently a Sales Manager within the IT industry (Information and Data Management)? - Do you have experience with Data and Record Management? - Have you completed Degree in Business Management or Marketing or a similar Degree? - Do you have a valid drivers license and own car? - Do...
A prominent financial institution in Johannesburg is seeking an individual passionate about analytics to innovate customer engagement through data-driven methodologies. Responsibilities include developing analytical models, collaborating with various departments, and ensuring compliance with governance standards. Applicants should have a relevant degree and experience in data analysis using SAS,...
Requirements: - Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Minimum of 35 years of experience in customer service, shipping, or logistics, with at least 2 years in a supervisory or team lead role preferred. - Excellent verbal and written communication skills to interact effectively with customers, internal teams, and external...
Shipping Customer Service Supervisor Skills and Qualifications: - Strong communication skills both verbal and written to interact with customers and internal teams. - Problem-solving skills to effectively address and resolve customer issues. - Organizational skills to manage multiple tasks and maintain accurate records. - Knowledge of shipping and logistics processes to understand the various...
Our leading client in the FMCG industry is looking for a Customer Analyst for a 6-month contract to provide analytical support to sales and marketing executive. Work with large customer related and sales performance data sets and deliver insights relating to trends, patterns, intelligence etc Create dashboards on Power BI and pivot tables, graphs and formulas (macros an advantage). This role is...
Role At a GlanceMSA Outsourcing Solutions is seeking highly experienced Customer Service Advisors to join our in office remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-11pm...
Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical leadership role responsible for optimising speed, efficiency,...
Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as...
Required Skills & Competencies: - Strong data analysis and reporting skills. - Experience with customer feedback and survey tools. - Knowledge of customer journey mapping and CX frameworks. - Analytical and problem-solving ability. - Excellent communication and stakeholder engagement skills. - Ability to translate data into actionable insights. - Process improvement mindset. Qualifications &...
One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...
KEY PERFORMANCE AREAS: Player Engagement and Retention Strategy Player Retention Monitoring, Evaluation and Reporting Develops and implements comprehensive player engagement and retention strategies aligned with overall business objectives Collaborates with Marketing, Acquisition, Product and Customer Support teams to ensure retention initiatives are fully integrated and effectively...
Position/Title: Customer Manager Lower Reports Too: Customer Executive Function: Sales Location: Johannesburg Overall Responsibility: Overall responsibility for managing the relationship with key customers, agents and other key stakeholders and in so doing execute successfully against the national and regional business plans with key objective of meeting and or exceeding the sales budget. Main...
Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...
Job Description Managing the Systems and Implementations team in achieving the stated objectives related to the implementation Ensure all client implementations are delivered in accordance with global or local specifications, with the ability to provide accurate systems support in ongoing client servicing processes and procedures Evaluate and configure all client-specific systems requirements...
We have a 12-month contract available for an adaptable action orientated, highly motivated, individual with strong cold calling and customer service experience to join our international online driver platform client in Johannesburg. Individual must be comfortable with travelling every 3 weeks for a 2 day trip. they will be working 4 days a week at the office and 1 day from home. must have a...
In order to be considered the following is required: - Relevant Degree or National Diploma - Minimum 4 + years Project Management Experience - Minimum 4 + years database experience - Experience in managing an internal or externally operated production systems environment - Customs programs experience and Customs Applications Support Knowledge - Experience in working with Customs, Excise...
Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...
Looking at hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high-impact, compliant execution that grows the clients brands and elevates customer experience. You’ll steer go-to-market plans, distributor performance,...
Overview The purpose of the role is to provide strategic partnership to Sub-segment Business Unit EXCO, other relevant Business Unit EXCOs and Segment Marketing EXCO by assessing business needs, offering marketing solutions, advising and directing the input into the development of overall segment marketing plans and leading programmes in line with the business strategic direction through the...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...