Fully Remote Role (South Africa-based) Salary Range: R30 000 per month depending on experience. Hours: Monday - Friday (9am – 5pm AWST) (03:00am – 11:00am South African time) Role Purpose Drive sustainable revenue growth by converting inbound enquiries into confirmed bookings through a consultative and patient focused sales approach. This role acts as a critical bridge between marketing...
We are seeking a talented Conversational Designer to craft intuitive and engaging conversational experiences for our customers. As a Conversational Designer, you will be responsible for designing the voice, tone and personality of our conversational interfaces, ensuring they are both functional and delightful. Experience working with large language models are a must. Key...
Company Description CSS Credit Solutions Services (Pty) Limited, part of the CSS Group, specializes in providing an exceptional client and customer experience across various industries. Our services include IT systems, call center solutions, business process outsourcing, document management, and training. With a strong focus on striking a balance between human development and technological...
We're Hiring: Inbound Lead Conversion Specialist IMPORTANT – WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED: STRONG ENGLISH IS REQUIRED. CANDIDATES MUST BE COMFORTABLE SPEAKING WITH U.S.-BASED CLIENTS THROUGHOUT THEIR SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH Job Title: Inbound Lead Conversion Specialist - Job ID: MEJO1 - Industry: Lawn Care & Landscaping -...
Our client is a fast-growing direct-to-consumer eCommerce brand known for immersive, story-driven products and a loyal customer community. As they scale, they are shifting toward a more data-driven operational model where site performance, funnel efficiency, and backend analytics guide growth decisions. Location Remote | 10 AM - 6 PM PST Role Overview The Marketing Conversion Specialist will...
About Us Our Client a U.S.-based marketing agency specializing in direct response digital marketing with over 20 years of industry experience. They are currently seeking a full-time Show Rate Strategist to join their international team spanning the U.S., South Africa, Argentina, and more. Job Description Seeking a CRO (Conversion Rate Optimization) Specialist to own conversion performance...
We are seeking a detail-oriented and insight-driven AI Quality Analyst to evaluate the performance of AI-powered customer interactions across voice and chat channels. This role focuses on ensuring that AI agents deliver accurate, empathetic, and business-aligned responses while continuously surfacing opportunities for model and workflow improvement. The ideal candidate will combine analytical...
About the Role:What you will do: - Collaborate with stakeholders to gather requirements, build user stories, and design detailed conversational flows for our assistant that can scale across multiple domains, channels, and languages. - Document clean, modular, and readable conversation design artifacts that adhere to best practices and support continuous improvement. - Conduct user research and...
JOB SUMMARY: As a pivotal member of our onboarding sales team, the Conversions Sales role is the first and most critical point of contact for our future clients. You will be responsible for converting interested leads into actively trading clients by providing an exceptional, educational, and seamless onboarding journey. This role combines salesmanship with client education and relationship...
Job Title: Conversion Agent (All EU Languages) - South Africa (Locals Only) Location: South Africa Relocation: Not applicable, locals only Experience: Minimum 1 year as a Conversion Agent Language Requirements: All EU languages (local candidates ONLY) Job Description: Opportunity for experienced Conversion Agents in South Africa. Candidates must have at least 1 year of relevant experience and...
Job Order: Conversion Rate Optimization (CRO) / A/B Testing Specialist Department: Customer Success / Growth Reports To: Head of Growth / CRO Lead Location : Flexible Remote (Global) – must have strong overlap with PST / CST / EST. Overview We are seeking for a highly analytical and creative Conversion Rate Optimization (CRO) Specialist with deep expertise in A/B testing, funnel...
Italian Speaking Customer Services Representative Join a Fast-Growing Beauty & Wellness Tech Brand! Cape Town CBD, Office-Based | SaaS / Beauty & Wellness Tech | R22,000R30,000 CTC About Our Client A leading SaaS company in the Beauty & Wellness Tech space, driving digital transformation for salons, spas, and beauty professionals. With an AI-powered platform and a rapidly growing UK customer...
REQUIREMENTS - Grade 12 - Own reliable vehicle essential - 2 4 years experience in a similar sales role - Fluent in English and Afrikaans - Proactive, self-motivated, and comfortable working independently - Previous people-management or supervisory experience - An outgoing confident personality with excellent verbal and written communication skills - Strong sales experience with proven results...
Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...
Customer Service Officer Bric Housing Spring Hill, Brisbane QLD (Hybrid) Customer Service to Call Centre (Call Centre and Customer Service) Full time 76,622.99 to 82,167.54 per year Medium application volume Customer Service Officer- Where customer service supports safe, secure housing. Bric Housing- Spring Hill QLD Full Time SCHCADS Level 3 + 12% Super Salary packing (15,900 tax free...
Customer Service Representatives Suncorp Townsville, Northern QLD (Hybrid) Customer Service - Call Centre (Call Centre and Customer Service) Part time 62,000+ 12% super Kick off the New Year in style by launching your career with a dynamic role at Suncorp’s rapidly growing Contact Centre in Townsville! This is your chance to bring your expertise to the table and deliver exceptional...
Job Summary We are seeking a dedicated social media community manager consultant to join our team. As a community manager, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time. Duties and...
Customer Services and Sales Executive – Remote – SA Hours Our Australian client is a leader in youth wellbeing and family education. With exciting growth underway, they’re looking for a driven Customer Service & Sales Executive to handle enquiries, convert warm leads, and support families through the booking process. This full-time role works closely with operations and marketing to ensure every...
About the Role:What you will do: - Collaborate with stakeholders to gather requirements, build user stories, and design detailed conversational flows for our assistant that can scale across multiple domains, channels, and languages. - Document clean, modular, and readable conversation design artifacts that adhere to best practices and support continuous improvement. - Conduct user research and...
REQUIREMENTS - Grade 12 - Own reliable vehicle essential - 2 4 years experience in a similar sales role - Fluent in English and Afrikaans - Proactive, self-motivated, and comfortable working independently - Previous people-management or supervisory experience - An outgoing confident personality with excellent verbal and written communication skills - Strong sales experience with proven results...