customer care representative jobs in Umhlanga

A customer service provider in Umhlanga Rocks is seeking a Customer Service Specialist to deliver world-class support to US-based clients. The role involves handling queries through calls, emails, and chats, ensuring customer satisfaction while adhering to service excellence. Applicants should have at least 1 year of experience in customer service, the ability to work US hours, and possess...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Job description Job Title: Customer Service Representative Company: Remove Debt We are looking for a Customer Service Representative that will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Your responsibilities will include: - Managing large amounts of incoming...

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

Are you a driven, relationship‑focused Medical Sales professional ready to make an impact in speciality therapeutic areas? Join our high‑performing team and help advance patient care through innovative Speciality Care solutions. As a Speciality Care Medical Sales Representative, you will drive sales performance across our portfolio within both the Private and Government healthcare sectors. You...

To ensure smooth sales operation and satisfactory customer service to all our customers (internal and external). Responsibilities - Contacting customers daily as per calling schedule. - Receive calls & orders from customers. - Liaison with the Business Representative. - Receive and action work instruction/s from Business Representative. - Check account status, credit viability and limits. -...

A global skincare company in Durban is seeking a Customer Service Representative to manage customer orders and resolve queries effectively. The ideal candidate will bring 2-3 years of experience in order processing within an FMCG environment. Strong communication skills and a customer service mindset are essential. This role offers the chance to enhance customer relations and maintain high...

A leading retail company located in Durban is seeking a dedicated customer support representative. In this role, you'll assist customers through phone, email, and chat, ensuring every interaction is positive and professional. The ideal candidate will have a Grade 12 certificate and at least 2 years of call centre experience. We offer various incentives, team discounts, and opportunities for...

A leading Business Process Management firm in South Africa is looking for a customer service representative. The role involves understanding customer needs and providing excellent service to enhance loyalty and retention. The successful candidate will have a minimum of 12 months experience in a contact center and must excel at problem-solving, teamwork, and making decisions in a fast-paced...

Customer Care & Service Administrator (Mobeni, KZN) Job Openings Customer Care & Service Administrator (Mobeni, KZN) About the job Customer Care & Service Administrator (Mobeni, KZN) KEY RESPONSIBILES - Order processing and order confirmations - Preparation of documentation for customers, e.g. Proforma Invoices and Sales Order Reports - Order tracking and order book control - Daily...

We are seeking a dynamic and results-driven Sales Representative to join our team. The ideal candidate will be responsible for establishing, building and maintaining strong relationships with restaurants, hotels, canteens and everything on-con. Key Responsibilities Customer Acquisition & Retention: - Identify, target, and onboard new clients - Maintain and strengthen relationships with...

Job Title: Customer Service Advisor Job Description Experience the power of a game-changing career Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game‑changers in our sunny Durban office! We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the...

Overview We are seeking a dynamic and results-driven Sales Representative to join our team. The ideal candidate will be responsible for establishing, building and maintaining strong relationships with restaurants, hotels, canteens and everything on-con. Responsibilities - Customer Acquisition & Retention: Identify, target, and onboard new clients; Maintain and strengthen relationships with...

A global company is seeking a Customer Service Advisor to handle customer queries in a fast-paced telephony environment. Responsibilities include responding to inquiries, maintaining accurate records, and advocating for customer needs. The ideal candidate is passionate about providing exceptional service and has a proven track record in customer support. This role requires excellent communication...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...

A customer service firm in Durban is seeking an experienced individual to ensure smooth sales operations and provide excellent service to clients. Responsibilities include contacting customers, managing orders through SAP, and resolving queries swiftly. Candidates should have a minimum of 2-3 years in Call Centre and Customer Service roles and be proficient in Microsoft Office and SAP. The role...

NB: This position is based in Umhlanga Rocks We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls...

We are looking for someone who will be able to fulfil the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered timeously, handled efficiently,...