customer care representative jobs in Ethekwini

To ensure smooth sales operation and satisfactory customer service to all our customers (internal and external). Responsibilities - Contacting customers daily as per calling schedule. - Receive calls & orders from customers. - Liaison with the Business Representative. - Receive and action work instruction/s from Business Representative. - Check account status, credit viability and limits. -...

A leading retail company located in Durban is seeking a dedicated customer support representative. In this role, you'll assist customers through phone, email, and chat, ensuring every interaction is positive and professional. The ideal candidate will have a Grade 12 certificate and at least 2 years of call centre experience. We offer various incentives, team discounts, and opportunities for...

Job Location: Durban, KwaZulu-Natal, South Africa Application Deadline: February 09, 2026 Purpose of the Role - The Junior Manager is a hands‑on operational leader who thrives in a fast‑paced, high‑performance environment. You will be responsible for leading, coaching, and driving results across a specialist non‑voice Customer Care team, delivering support via chat, email, and digital...

Customer Care & Service Administrator (Mobeni, KZN) Job Openings Customer Care & Service Administrator (Mobeni, KZN) About the job Customer Care & Service Administrator (Mobeni, KZN) KEY RESPONSIBILES - Order processing and order confirmations - Preparation of documentation for customers, e.g. Proforma Invoices and Sales Order Reports - Order tracking and order book control - Daily...

Sales Representative - Vascular Access, Critical Care & Airway | Durban Durban, South Africa | Posted on 12/03/2025 - City Durban - State/Province Gauteng - Country South Africa Job Description Purpose of the Role The SalesRepresentative will be responsible for driving sales and growth within theVascular Access, Critical Care, and Airway division across the KwaZulu-Natalregion. The incumbent...

A leading recruitment firm is seeking a Service Advisor for a client in Pinetown. The role entails providing exceptional customer service and coordinating repairs for vehicles. Key duties include scheduling appointments, providing cost estimates, managing customer communications, and ensuring timely service completion. The ideal candidate must have proven experience in a similar role, strong...

A customer service provider in Umhlanga Rocks is seeking a Customer Service Specialist to deliver world-class support to US-based clients. The role involves handling queries through calls, emails, and chats, ensuring customer satisfaction while adhering to service excellence. Applicants should have at least 1 year of experience in customer service, the ability to work US hours, and possess...

A global company is seeking a Customer Service Advisor to handle customer queries in a fast-paced telephony environment. Responsibilities include responding to inquiries, maintaining accurate records, and advocating for customer needs. The ideal candidate is passionate about providing exceptional service and has a proven track record in customer support. This role requires excellent communication...

The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. Our Team Leaders should always look...

Customer Care Agent – UK B2B Location: Umhlanga, Durban | Full-Time We are looking for experienced Customer Care Agents to join our growing international team, supporting UK B2B clients. In this role, you will: • Be the first point of contact for business customers via inbound and outbound calls, email, and online chat. • Handle a wide range of enquiries including product questions, billing...

A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. Own transport is non-negotiable. NB: Please note this is a night time position only, 8 hour shifts will fall within these times. 16:00pm to 03:00am Remuneration: R400 per shift Matric Computer literate in MS Word, MS Excel Flexible and able to work after hours...

Job description: Role The Cluster Customer Care Manager oversees customer experience for CMA CGM across South Africa, eSwatini, Lesotho, and Botswana. Acting as CMA CGM Customer Care Head Office's ambassador for transformation and innovation towards professional customer service delivery, this role leads the customer service division, ensuring efficient management of bookings, vessel capacity,...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for customers and to ensure that customers are satisfied with products,...

Job Specification: German Speaking Customer Service Advisor Department: Customer Services | Location: UmhlangaWorking Hours: 8 am - 10 pm (Rotational shifts)Shift Pattern: Monday - Sunday (Required to work 5 days on and 2 days off) Salary Breakdown: - Component_ - Amount_ Annual Salary R288,000 Transport Allowance R400 Medical Insurance Employee + 2 Dependents Pension Fund 5% Employer...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

A customer service firm in Durban is seeking an experienced individual to ensure smooth sales operations and provide excellent service to clients. Responsibilities include contacting customers, managing orders through SAP, and resolving queries swiftly. Candidates should have a minimum of 2-3 years in Call Centre and Customer Service roles and be proficient in Microsoft Office and SAP. The role...

A dynamic leadership organization in Durban is seeking a Team Leader to manage and inspire a team to achieve their service targets. Responsibilities include daily team management, performance coaching, and fostering a culture of continuous improvement. The ideal candidate should possess strong leadership skills, experience in mentoring, and the ability to set and meet targets effectively. This...

ID: 571135Location:Durban, ZACustomer Care Director South AfricaLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a...

A dynamic customer service organization is seeking a Junior Manager to lead a high-performance Customer Care team in Durban. The role involves coaching and developing a team of 15–30 specialists while meeting key performance indicators (KPIs) and maintaining compliance with operational standards. The ideal candidate will excel in performance management and create a positive team culture focused...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...