Customer Care Manager jobs in Epping

A dynamic retail company in Bellville, South Africa is looking for motivated Entry-Level Sales Executives & Assistants to join their team. This full-time role is perfect for individuals eager to start a career in sales and marketing. Responsibilities include assisting customers, achieving sales targets, and maintaining a clean store environment. Candidates should have a high school diploma and...

Job Purpose The Customer Care Consultant is responsible for delivering excellent customer service while actively identifying opportunities to upsell second-gross and value-added products. The role focuses on increasing revenue, improving customer satisfaction, and strengthening long-term customer relationships. Key Responsibilities Handle inbound and outbound customer interactions via phone,...

We handle customer queries and complaints from various clients. Duties and Responsibilities: - Handle customer complaints, - Provide appropriate solutions and alternatives within the time limits; - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take customer calls and provide accurate,...

Assistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. It includes supervisory support, escalation/complaint handling, and delivering results as per Service Level Agreement targets/timelines. Flexibility regarding shift times for this process is...

A retail and FMCG company is seeking a Store Manager to oversee store operations and manage staff. The ideal candidate will have at least 2 years in a management role within retail and possess strong communication and organisational skills. Responsibilities include resolving customer complaints, managing inventory, and ensuring team members adhere to company culture. This position is located in...

Manager: Client Care Operations (Chat Support) We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here! 2. Once you have completed the above finalize your application by clicking apply...

Overview Are you a passionate and experienced healthcare professional ready to lead with heart, purpose, and professionalism? We are seeking a dedicated Care Manager to oversee the daily operations of our care facility and ensure the highest standard of holistic, person-centered care for our residents. Key Responsibilities: Policies, Procedures & Compliance - Operate in accordance with all...

Apply by : It pays to have friends - Refer a friend and you could earn R25 000 - This vacancy forms part of an approved Incentivised Referral Campaign as prescribed by the Talent Acquisition policy - Please contact the relevant Talent Acquisition Specialist, should you have any difficulties with uploading your referral on Success Factors. We're on the lookout for energetic, self-motivated...

A leading technology retail company in Cape Town is looking for a Stock Controller to enhance their operations. The ideal candidate will have experience in customer care and inventory management, ensuring effective device swaps and customer issue resolutions. You'll work directly with customers and contribute to the economic infrastructure. Join a team dedicated to making a real difference in...

- Locations ZA Cape Town C76 (Work From Office) - Job Role Customer Care Voice-Inbound - Experience (In Years) 0-3 Job Description Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalated complex matters where...

Overview Join the dynamic team as a customer care associate. We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a customer care associate you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need. Responsibilities - Customer Service: Greet and assist...

A customer service solutions provider in Cape Town is seeking vibrant, experienced Webchat Customer Service Advisors. Responsibilities include assisting inbound customers with queries and complaints. Candidates should have a minimum of 2 years' experience in customer care (Webchat) and must be proficient in English. Additional skills in CRM and social media are advantageous. Successful applicants...

Coordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Responsibilities - Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalating complex matters where necessary. - Run basic diagnostics to...

A leading health and beauty retailer in Cape Town is seeking a dedicated Service Advisor. The role involves ensuring operational excellence at the point of sale and delivering superior customer service. Ideal candidates will have experience in retail, proficiency in stock management, and a strong focus on customer satisfaction. Responsibilities include managing cash and stock, training staff, and...

A leading data analytics and digital operations company in Cape Town seeks a Customer Care Voice-Inbound for promoting self-service options and resolving customer complaints. The ideal candidate has a Grade 12 qualification and at least 6 months of call center experience, demonstrating excellent communication and empathy skills. This role offers a chance to improve service processes and...

Executive-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa $1,200.00-$1,500.00 4 days ago Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with...

A business consulting firm in Cape Town is seeking a Coordinator for Customer Care Voice-Inbound to support customers through phone interactions. The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an...

A consulting and services company in Cape Town is seeking an Entry-Level Coordinator for the Customer Care Voice-Inbound role. This full-time position involves promoting digital self-service options and assisting customers, resolving complaints efficiently, and running diagnostics to understand issues. The successful candidate will maintain data records, identify potential problems, and suggest...

A leading service provider in Cape Town is seeking a Coordinator for Customer Care in a full-time role. The position focuses on promoting digital self-service options and efficiently resolving customer complaints. Responsibilities include running diagnostics for issues, ensuring accurate data entry, and identifying opportunities for process improvements. This is an entry-level position requiring...

Executive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa The intake agent will receive and review the fax images and start data entry in the system. - Validate and verify the provider and member using all compliance metrics. - Create the precert case and route the case to the appropriate bucket for initial or final review. - Attach the fax for existing...