Customer Care Agent jobs in Bloubergstrand

We handle customer queries and complaints from various clients. Duties and Responsibilities: - Handle customer complaints, - Provide appropriate solutions and alternatives within the time limits; - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take customer calls and provide accurate,...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Team Leader Location: Passive House Head Office, Milnerton Job Summary: We are seeking a friendly, attentive, and solution-oriented Customer Service Agent to join our team. The ideal candidate will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues,...

ABOUT US Ubuntu Care is a health care savings provider committed to offering peace of mind and financial security to our clients during life most challenging times. We pride ourselves on delivering exceptional service and compassionate care to our clients. We are looking for dedicated and empathetic Customer Care Administration Clerk to jin our valued team and provide support to our valued...

Location: Cape Town Industry: Fintech / Payments Experience Level: 3+ years Company Overview A South African payments and financial services business enabling fast, affordable, and reliable transactions for merchants across the country. Payments are the financial lifeline of every business, and the organisation s mission is to help entrepreneurs participate and prosper in the digital economy by...

Additional Information Job Number Job CategoryReservations LocationCape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa, 7441 ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

Job Purpose The Customer Care Consultant is responsible for delivering excellent customer service while actively identifying opportunities to upsell second-gross and value-added products. The role focuses on increasing revenue, improving customer satisfaction, and strengthening long-term customer relationships. Key Responsibilities Handle inbound and outbound customer interactions via phone,...

Job Description The Customer Care (BAE) is responsible for delivering high-quality customer service through inbound and outbound calls, emails, and digital channels. This frontline role is focused on resolving customer enquiries, providing accurate information, and ensuring a positive customer experience that aligns with the campaigns values and service standards. Key Responsibilities - Handle...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :Sea Logistics Customer Care Team leader supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied...

City Centre, Cape Town, Western Cape - Sales Client Relations Consultant/ Customer Care (JB3367) City Centre, Cape TownR15 000 - R18 000 CTC per monthDuration: Permanent- Global company requires a professional Client Relations Consultant with at least 8 months relevant experience within the corporate sector.- Join a dynamic and diverse team and gain exposure to the international...

Title:Customer Care Liaison:Salary: - 18000 Description: - A fantastic opportunity has come up for an outgoing person who is passionate about customer service. You will be required to call on 10 - 15 clients per day in order to ensure service level agreements are being met and that they are receiving excellent customer service. There is some flexibility in your day and you are required to...

SECURITY/CUSTOMER CARE OFFICER We are currently seeking to employ a Security/Customer Care Officer for our Green Point branch.- Meeting customers at the door- Checking invoices and scanning out products before customer leaves the store- Directing customers to correct salesperson- Patrolling of grounds/shop floor- Conducting searches- Opening and locking of the store with manager.- Driving other...

Join the dynamic team as a customer care associate. We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a customer care associate you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need.Responsibilities:Customer Service: Greet and assist customers, providing...

BUILT FOR HIGH PERFORMERS ABOUT US We are a fast-growing international immigration services company, dedicated to connecting with clients around the world and providing outstanding solutions that change lives. Our Cape Town sales call center is at the heart of this mission — a high-energy, dynamic environment where ambitious sales professionals turn international leads into long-term clients....

Job Summary We are seeking a dedicated social media community manager consultant to join our team. As a community manager, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time. Duties and...

We have an exciting opportunity for a passionate, customer-focused Sales professional to join our Le Boat Sales team in Cape Town! Le Boat is the world’s leading provider of inland waterway boating holidays. Currently operating 37 bases in 9 countries, with a fleet of 950 charter boats, we attract more than 120,000 customers from all over the world each season. A global business working in 45...

Company Description With offices in Israel, Germany, Portugal, South Africa and Belgium, this company is changing how people buy holidays. They have partnered with some of the most innovative global brands, and are building the world’s leading AI enabled tour operator platform, which allows travellers to customise their holiday experience and break free of the traditional restrictions of static...

The Customer Support Agent is responsible for managing incoming customer interactions across phone, email, and other communication channels. The role ensures accurate information delivery, efficient order processing, and timely Level 1 issue resolution for sales, technical, and operational queries. This position is essential in upholding customer satisfaction and driving operational...

Role Overview We are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...