Customer assistant jobs in Cape Town

A leading retail company in Cape Town is looking for a General Assistant to provide excellent customer service, merchandise stock, and maintain housekeeping standards in-store. The ideal candidate should have a minimum of Grade 10 or NQF 3 with at least one year of related experience. Strong communication skills in English and the local language are essential. This role requires shifts, including...

A prominent retail company in Cape Town is seeking a General Assistant to provide exceptional customer service and merchandise stock effectively. The role requires a minimum of Grade 10 or NQF 3 and the ability to communicate in English and the local language. Responsibilities include assisting customers, resolving complaints, and ensuring safety compliance in the store. Candidates must be...

A leading retail company in Cape Town is seeking an Assistant Store Manager to enhance service excellence and drive sales. This role involves supporting the Store Manager with daily operations, customer loyalty initiatives, and staff management. Candidates must have at least a Grade 12 education, a relevant degree is preferred, and two years of assistant management experience. Strong financial...

Office Assistant & Customer Success Manager (Retail) Cape Town, WC, South Africa Job Openings Office Assistant & Customer Success Manager (Retail) Job Location: Woodstock, Cape Town Job Type: Full time on-site Requirements - High school diploma or equivalent. - Tertiary education in a relevant field. - Minimum of 6 months experience in a similar role. - Good organization...

A fast-growing online fashion retailer is seeking an Online Fashion Assistant who will provide exceptional customer service. The role requires a strong command of English, exceptional typing skills, and previous customer service experience. You will address customer queries via various channels, ensure their satisfaction, and look for opportunities to improve processes. Candidates must be...

Customer Support Specialist — AI Assisted Hours 8‑4 pm EST US We’re looking for a reliable and detail‑oriented Customer Support Agent to help manage support tickets for a variety of eCommerce brands. You’ll be using support tickets for AI‑powered platforms to review, refine, and approve suggested responses before sending them to customers. Most tickets involve order updates, returns, product...

Assistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa This opportunity involves delivery to drive overall performance and manage key UK Banking and Finance voice processes. It includes supervisory support, escalation/complaint handling, and delivering results as per Service Level Agreement targets/timelines. Flexibility regarding shift times for this process is...

A retail company is seeking highly motivated Entry-Level General Sales Assistants in Cape Town. In this role, you will provide excellent customer service, promote products, and assist customers with their purchases. Responsibilities include maintaining the sales floor, meeting sales targets, and handling customer complaints. Candidates should have a high school diploma and strong communication...

A leading health and wellness retailer in Cape Town seeks dedicated team members to enhance customer experience, manage store disciplines, and ensure compliance with processes. The ideal candidates will possess a Grade 12 qualification, have at least 2 years of retail experience, and demonstrate excellent communication skills. In return, the company offers a competitive remuneration package,...

A leading health and wellness retailer in Cape Town seeks a dedicated team member to enhance customer experience and productivity. Responsibilities include greeting customers, managing cash handling, and ensuring compliance with store procedures. Ideal candidates have a Grade 12 qualification, two years of retail experience, and a passion for health and wellness. Offer includes competitive...

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Customer support specialist - AI Assisted Location: Remote. US Time zone The Role We’re looking for a reliable and detail oriented Customer Support Agent to help manage support tickets for a variety of eCommerce brands. You’ll be using AI powered platforms to review, refine and approve...

About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...

A remote customer support service is seeking a Substitute Customer Support Representative to provide excellent customer service during full-day and occasional half-shifts. Responsibilities include assisting customers via various channels, maintaining detailed records, and ensuring consistent support delivery. The candidate should have excellent communication skills and be tech-savvy. Flexibility...

A prominent financial institution in Cape Town is seeking a dedicated individual for a customer service role. You will be the first point of contact for customers, assisting them with inquiries and ensuring their needs are met professionally. Ideal candidates will have 1-2 years of branch banking experience, strong communication skills, and proficiency in banking software. Knowledge of financial...

A leading construction material supplier in Cape Town is seeking a General Assistant. This role involves comprehensive customer service, effective merchandising, and maintaining safety standards. Ideal candidates should have at least Grade 10 and experience in a similar role, with strong communication skills in English and the local language. Flexibility with shifts and weekends is essential. The...

About the job Substitute Customer Support Substitute Customer Support Representative Job Description We are seeking a Substitute Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer support during full-day shifts, with occasional half-shifts. This position may potentially transition into a full-time role based on performance...

Overview Assistant Vice President-Customer Service - Inbound Voice-Account & Portfolio Management EXL, Cape Town, Western Cape, South Africa Requirements - Minimum 8 years’ work experience; preferably from BPO background - Should have managed a large BPO Operations Teams for at least 3 years as an HOD Seniority level - Executive Employment type - Full-time Job function - Business...

A tech support company is seeking a reliable Customer Support Specialist to manage support tickets for various eCommerce brands. The candidate will review and approve AI-generated responses, ensuring communication accuracy and brand tone. Responsibilities include editing replies and handling up to 200 tickets daily. Ideal candidates have 2-3 years of customer support experience, especially in...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support store operations and drive sales. The successful candidate will ensure service excellence and effectively manage store activities, contributing to customer loyalty. Ideal applicants should have Grade 12 and at least 2 years of management experience in a retail environment. This role is full-time and offers a...

A well-known retail company in Cape Town is seeking a General Assistant to provide excellent customer service, maintain stock merchandising, and ensure safety within the store. The ideal candidate should have at least Grade 10 or NQF 3 with related experience, good communication skills, and a valid South African ID. Willingness to work shifts, weekends, and public holidays is essential. Join a...