customer analytics jobs in KwaZulu-Natal

Description: JDJ Diagnostics is looking for a dynamic and mature individual who must be computer literate and have at least 3 years of experience in administrative work for our laboratory. Requirements Grade 12 Post grade 12 software experience an advantage. 5 to 10 Years Relevant Working Experience Able to work shifts with own reliable transport Available immediately Knowledge of...

About the Role We’re seeking a strategic and commercially minded Pricing Manager to join our Strategy team. This role plays a key part in shaping pricing as a driver of growth, customer value, and competitive advantage across the region. You’ll collaborate closely with sales, product, finance, and customer success teams to design and implement pricing strategies that are locally relevant,...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Key Responsibilities: Order Administration - Receive and respond to all customer enquiries from order placement through to receipt/ dispatch of stock to customer, ensuring that the customer and the designated Business Manager are kept informed of progress - Maintain the Sales Module on the ERP system and user of the CRM system, ensuring that customer details and contact information are correct...

Our client a leader in the steel industry is seeking a highly experiencedSenior Customer Service Consultant to join their team based in Cato ridge MINIMUM REQUIREMENTS - Grade 12 - Bachelor's degree in Commercial or equivalent Diploma - Qualifications: Data analytics or IT an added advantage - 5 to 6 years in a Steel Industry or similar environment MAIN JOB FUNCTIONS - Oversee Customer...

Job Description A well-established company in the FMCG industry is looking for a Customer Service Analyst to join their team in Durban. Requirements: •Bachelors degree in Logistics / Supply Chain Management •A minimum of 5 years experience in an Analytical role •Experience in the FMCG / Manufacturing industry •Ability to analyse, propose and implement new lean methodologies •Advanced...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 27, 2026 StartFragment Skill Set - CRM expertise - Data analytics - Engagement strategy - Loyalty program management - Cross-functional leadership Responsibilities - Provide leadership and operational guidance across customer engagement workstreams to ensure consistent delivery and alignment. - Develop and guide...

Company Descriptiondiginu is a cutting-edge tech company specializing in on-demand food, drinks, grocery ordering and delivery, we also have launched our Rewards program. We are rapidly expanding in South Africa with the vision of becoming a global leader in the on-demand ordering industry.Role DescriptionThis is a part-time remote role in our Sales and Marketing team at diginu. The successful...

Key purpose: To manage supervise planners, internal sales coordinators and cash sales personnel. Duties and experience: - Issue weekly production schedules for production requirements. - Plans are up to date and always showing an accurate reflection of what is running. - Plan reflects all job delays. - Planning information prepared for review against actual production submitted by plants. -...

Dis-Chem Pharmacies require the committed services of a Customer Consultant for their Greenhills Mall (Empangeni - New Store). Interact with Dis-Chem's customers, and provide them with the necessary information to address inquiries regarding products and services. Deal with, and help resolve any customer complaints and concerns. Minimum Requirements: Essential: - Grade 12 / Matric (with at...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

Job Title: Customer Success Executive – South Africa Location: Remote / Hybrid (Ideally Pietermaritzburg / Hilton / KZN Midlands) Job Type: Full-time About Us We're redefining how brands connect with elite current and former athletes. Sport Endorse is a global two-sided marketplace empowering brands and agencies to collaborate with athletes authentically and at scale - driving awareness,...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products.To provide feedback, insights, and...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :Customer Care Expert - Sea Imports supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for customers and to ensure that customers are satisfied with products,...

LOCATION:Durban PRIMARY PURPOSE OF THIS JOB:The Senior Customer Relations Officer is responsible implementing and administering the activities of the Career Centre and executing the customer experience programme on the campus, ensuring enhanced student engagement, experiences, and employability, while also co-ordinating feedback mechanisms and driving continuous improvement in student...

Job description: Role The Cluster Customer Care Manager oversees customer experience for CMA CGM across South Africa, eSwatini, Lesotho, and Botswana. Acting as CMA CGM Customer Care Head Office's ambassador for transformation and innovation towards professional customer service delivery, this role leads the customer service division, ensuring efficient management of bookings, vessel capacity,...

Job Title: CRM Specialist Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Customer Engagement Manager About Playa Bets: Playa Bets is one of South Africa's leading online sports betting and casino platforms. We are passionate about delivering an engaging, rewarding, and...

About the Role We are looking for a resourceful and adaptable Editorial Operations Lead, Global Analytical, to manage and optimize processes, workflows, and resources to deliver superior analytical content. You will support the North America Analytical portfolio and drive global initiatives to enhance the quality, speed, and scalability of content delivery. This role reports to the Director of...