A leading technology firm is seeking a Call Centre Administrator to join their Customer Experience Department in Johannesburg. This role is focused on ensuring the efficient operation of the Call Centre and responsibilities include managing the courier process, handling vendor payments, and organizing communication. The ideal candidate should have a matric and a certificate in administration or...
Tracker requires the services of a pro‑active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a key part in supporting the smooth operation of our Call Centre. Responsibilities - Managing the courier process at Head‑office - Compilation of weigh‑bills for Finance - Submitting...
A logistics company located in South Africa is inviting applications for the role of Technical Call Centre Operator. The position requires applicants to manage calls related to vehicle breakdowns, respond accurately, and utilize relevant software. Candidates should possess a Matric certificate, with at least 2 years of experience in a technical environment. Strong communication and time...
A leading financial institution is seeking an experienced leader to manage their Short-Term Insurance claims call centre in Roodepoort. The role involves optimising operations and ensuring superior service delivery, customer experience, and compliance. Candidates should have a strong background in claims management and leadership, with at least 10 years in the Short-Term Insurance sector. This...
Listing reference: track_ Listing status: Online Apply by: 21 January 2026 Position summary Industry: IT & Internet Job category: Call Centre and Telesales Location: Gauteng Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at...
A leading recruitment agency in Johannesburg is seeking a Data Analyst to enhance its collections team's performance through data-driven insights. The ideal candidate will have a Diploma or Degree in Data Analytics and 2–3 years of relevant experience. Responsibilities include analyzing debtor behavior, monitoring agent performance, and providing actionable insights to improve recovery rates....
A prominent life insurance company seeks individuals for their Call Centre. Candidates will be responsible for handling policy enquiries, addressing outstanding requirements, and providing feedback on accounts. Essential qualifications include Grade 12 and 3 years of Life Insurance experience. Strong client service skills, communication, and the ability to work independently are vital for success...
A leading recruitment agency in South Africa is seeking a Call Centre Manager to oversee high-performance operations and enhance inbound and outbound CRM support. The ideal candidate will have over 5 years of experience in call center management, strong people management skills, and knowledge of CRM and ERP systems. This role focuses on maintaining exceptional service delivery, implementing...
Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth coordination of shipments and deliveries. You will be the first point of contact for clients, providing professional support and maintaining high service standards. Key Responsibilities - Customer...
A leading financial institution in Randburg is seeking a qualified individual for a role that entails telephonic communication with clients and delivering exceptional service. Ideal candidates must possess NQF level 5 qualifications, have 1 to 2 years of related experience, and be familiar with Hogan or Call Centre CRM systems. Responsibilities include resolving customer queries efficiently,...
The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrolments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and contributing to recruitment targets. This...
SUMMARY: Call Centre Agent (Life Insurance) – Bryanston POSITION INFO: Employer Description Company offers insurance services. Job Description - Grow company market share through the sales of Life products. - Educate customers on company products. - Optimize leads by selling additional products. - Be a good Brand Ambassador and render great customer service. Qualifications - Matric - RE5...
Job Location: Johannesburg, Gauteng, South Africa Application Deadline: February 13, 2026 - A dynamic call centre is looking for a Data Analyst to support its collections team through data-driven insights and performance tracking. This is a key role for someone with strong analytical skills, technical proficiency, and a practical understanding of collections or call centre environments. - You’ll...
Job Location: Randburg, Gauteng, South Africa Application Deadline: February 13, 2026 Are you someone who can: - Telephonic communication with client base to provide accurate product information in line with standards protocols. - Drive significant growth and profitability in the context of cost management. - Manage costs / expenses within approved budget to achieve cost efficiencies. -...
Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support. Very...
Overview Introduction Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a key part in supporting the smooth operation of our Call Centre. Position Summary Industry: IT & Internet Job category: Call Centre and Telesales Location:...
Overview REINHARD TRANSPORT GROUP Technical Services, Nigel invites applications for the position of TECHNICAL CALL CENTRE OPERATOR. Job Summary: - Answering or making calls related to vehicle on road breakdowns. - Responding efficiently and accurately to calls received. - Engaging in active listening, confirming, and clarifying information to ensure procedural activation of support staff. -...
A logistics support company in Johannesburg is seeking a proactive Call Centre Administrator to oversee administrative tasks within their Customer Experience Department. Key responsibilities include managing the courier process, ensuring quality control, and handling documentation. Candidates should have a certificate in administration or secretarial, be proficient in Microsoft Excel, PowerPoint,...
About the job Call Centre Process Analyst Call Centre Process Analyst - 6-MonthContract Technical Skills - Analytical Skills: Ability to analyze data and identify trends to improve processes and performance. - Technical Proficiency: Familiarity with call center software like Office 365 and Excel for data management and reporting. - Communication Skills: Strong verbal and written communication...
Position Summary Industry: IT & Internet Job category: Call Centre and Telesales Location: Gauteng Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a...