Roles and Responsibilities Reports to: Service Desk Manager Working hours: Mon-Fri 8:00-18:00 (UK time) shifted weekly. Salary: R25 000 R30 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Our client is a UK-based Managed Services Provider with nearly 25 years of delivering IT support, cybersecurity, cloud, communications, and connectivity...
1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...
A leading distributor of technologies such as Wireless Broadband, Wi-Fi, Networking, Routing, VoIP, IoT, Fibre, Access Control and IP Surveillance is seeking your expertise. They supply best of ICT products, providing strong after-sales service, technical support, internationally certified trainings, as well as finance solutions to their customers. Job Description: - Engage with customers via...
Monitor, investigate, and respond to security alerts in a SOC/SecOps environment Manage and tune security tooling (SIEM, SOAR, firewalls) Lead or support incident response and post-incident reviews Automate detection and response workflows (because efficiency matters) Improve alerts, dashboards, playbooks, detection logic Partner with IT, cloud, and DevOps teams to embed security into daily...
Job Requirements: This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer...
Key Responsibilities: Team Leadership & Coordination - Lead, mentor, and support the four Senior Desktop Support Technicians across all sites (Somerset West, Wellington, Boskop, and Boksburg). - Ensure consistent technical standards, processes, and quality of service across all locations. - Conduct regular team meetings to review performance, challenges, and upcoming projects. - Provide guidance...
Key Responsibilities Desktop & End-User Support - Provide first and second-line technical support for desktop, laptop, and mobile devices - Troubleshoot and resolve hardware, software, and connectivity issues across Windows, macOS, and Linux operating systems - Manage user account creation, modifications, and access permissions - Install, configure, and maintain desktop applications and software...
Main purpose of the role: The primary role of the IT Systems Engineer (T1) is responsible for providing technical support and assistance to all B-Logic clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Systems Engineers will advise users on appropriate course of...
About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...
ENVIRONMENT: DEFINE, implement and maintain the security posture across AWS, Microsoft Azure, and Microsoft 365 environments of a fast-paced eCommerce Platform seeking your strong technical ability to be its next IT Security Officer. This role ensures the confidentiality, integrity, and availability of cloud systems and corporate data supporting the company's global retail and eCommerce...
We are seeking a Senior DevOps Engineer responsible for designing, implementing, and maintaining secure and scalable cloud and DevOps environments on Microsoft Azure. This role involves developing and managing CI/CD pipelines, leveraging Infrastructure as Code (Terraform, Ansible, ARM, Bicep), and integrating security controls into DevOps processes (DevSecOps) to ensure compliance and system...
IT Manager – Cape Town Job Purpose: The IT Manager is responsible for managing and supporting all IT operations within our Cape Town offices, while supporting the broader national IT team, ensuring the availability, stability, and security of systems in the Cape Town operation. The role focuses on delivering effective IT support for operations, maintaining infrastructure, and ensuring compliance...
You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their...
Location: Century City - Onsite Job Summary: Our client is looking for a skilled and motivated Systems Engineer to join their team. In this role, you will be responsible for the proactive monitoring, incident management, and maintenance of client infrastructure and systems. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a customer-focused...
Your Mission (Cupids Cyber Edition): Detect and monitor threats before they can break heartsor systems Investigate incidents, collaborate with your team, and document your heroic deeds Hunt down vulnerabilities and rogue devices like a love-struck detective Perform security assessments, update risk registers, and keep action plans ready Identify and report non-compliancebecause love and rules...
Key Responsibilities: Desktop Support & Troubleshooting - Deliver advanced support for desktops, laptops, and peripheral devices, including diagnostics and repair of hardware, operating systems, and applications. - Resolve complex technical incidents and service requests promptly while maintaining high customer satisfaction. - Support users in person and remotely, providing efficient solutions...
Roles and Responsibilities Location: Cape Town Nature: In Office Working days: Mon - Fri (40 hours a week UK time) Salary: R25 000 with benefits, medical aid and provident fund About: As an L2 IT Support Engineer, you will play a key role in supporting colleagues both in the UK and SA with their technical IT needs, ensuring smooth and secure operation of our IT systems and services. You will...
Department: Information Technology Reports to: Group Financial Manager Location: Cape town Work Schedule: Full-time | Some after-hours support required Job Purpose: The Regional Head of IT for Cape Town is responsible for managing and supporting all IT operations within our Cape town offices, while supporting the broader national IT team ensuring the availability, stability, and security of...
Detect threats, respond to incidents, and continuously strengthen security posture Implement, manage, and monitor network and endpoint security tools (firewalls, antivirus, web filters) Review, investigate, and respond to security alerts, incidents, and vulnerabilities Support vulnerability assessments, patch management, and compliance checks Assist with the management and optimisation of...
Your Mission (Cupids Cyber Edition): Detect and monitor threats before they can break heartsor systems Investigate incidents, collaborate with your team, and document your heroic deeds Hunt down vulnerabilities and rogue devices like a love-struck detective Perform security assessments, update risk registers, and keep action plans ready Identify and report non-compliancebecause love and rules...