Key Responsibilities - Support and manage firewalls: - FortiGate - Cisco ASA / Firepower - Palo Alto - SonicWall - Configure: - Firewall rules - NAT policies - VPN tunnels (site-to-site & client VPN) - Troubleshoot: - Security incidents - Network connectivity issues - Monitor firewall logs and alerts - Apply security best practices - Provide escalation support - Network troubleshooting: -...
Key Responsibilities: - Lead the transition to a DevOps-oriented infrastructure function, embedding Infrastructure-as-Code (IaC) practices and automation. - Implement and maintain observability and monitoring frameworks across cloud and on-premise environments. - Collaborate with Development teams to support CI/CD, containerisation, and release automation. - Maintain uptime, stability, and...
Roles and Responsibilities Reports to: Service Desk Manager Working hours: Mon-Fri 8:00-18:00 (UK time) shifted weekly. Salary: R25 000 R30 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Our client is a UK-based Managed Services Provider with nearly 25 years of delivering IT support, cybersecurity, cloud, communications, and connectivity...
Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment. Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians,...
Start Date: 1 February 2026 Salary: Negotiable depending on experience Role Overview An established organisation is seeking a skilled and driven IT Manager to oversee and manage its IT infrastructure, systems, and projects. The successful candidate will be responsible for ensuring the stability, security, and scalability of IT operations while supporting business objectives in a corporate...
As a Service Desk Technician, you will be responsible for, but not limited t,o the following: - Resolving 1st and 2nd line issues and queries. - Answering and actioning customer requests. - Strong Communication Skills - Troubleshooting equipment and services. - Escalating faults to upstream providers and driving them to completion. - Mikrotik router troubleshooting and operation. - Customer...
Key Responsibilities System Administration & Operations - Manage and maintain Windows-based systems and Microsoft 365 environments - Administer Salesforce and system integrations - Oversee server operations, migrations, backups, and recovery processes - Ensure system performance, uptime, and scalability IT Infrastructure & Security - Manage network infrastructure, firewalls, and access...
1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...
IT Manager, legal firm in Pretoria East. My client requires the person to have a qualification + relevant CompTIA, Microsoft and Cisco qualifications. EE position. A skilled IT Manager with a minimum of 4 years experience to oversee and manage the firms IT infrastructure, systems and technology operations. The ideal candidate is hands-on, solutions driven and familiar with the unique technology...
Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...
Job Title: IT Intern (1-Year Fixed-Term Contract) Location: Wadeville, Germiston Department: Information Technology Contract Type: Fixed-Term (12 Months) Job Purpose We are seeking a motivated IT Intern to support our IT department with day-to-day technical and administrative tasks. This internship offers practical workplace experience for a candidate with an IT certification. Key...
Monitor, investigate, and respond to security alerts in a SOC/SecOps environment Manage and tune security tooling (SIEM, SOAR, firewalls) Lead or support incident response and post-incident reviews Automate detection and response workflows (because efficiency matters) Improve alerts, dashboards, playbooks, detection logic Partner with IT, cloud, and DevOps teams to embed security into daily...
A cabling technician installs, maintains, and troubleshoots copper and fiber optic networks, building essential infrastructure for data, voice, and video, working on everything from pulling cables and setting up pathways to terminating connections and configuring networking hardware like routers and switches, ensuring reliable connectivity for homes and businesses. They often work with LAN/WAN...
Job Requirements: This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer...
Technical Consultant / L2 Support Engineer Rivonia, Sandton - Managed IT Services | R35 000+ The Opportunity If you enjoy solving real IT problems and seeing the impact of your work, this role is for you. You ll join a Managed IT Services team supporting clients across Microsoft 365, Windows Server, networking, backups, and infrastructure. You ll earn R35,000 R45,000 CTC per month, plus...
Team Lead: Desktop Support Engineer Rivonia, Sandton - Managed IT Services | R20 000+ The Opportunity If you enjoy leading people and still want to stay hands-on technically, this role gives you both. You ll join a stable Managed IT Services Provider in Rivonia, Sandton, where you will guide a support team while working on real client desktop and server environments. You will earn R18,000...
JOB PURPOSE STATEMENT The Security Engineer is responsible for ensuring robust cybersecurity operations, proactive threat detection, and effective risk management. This role involves collaborating with IT and security teams, conducting vulnerability assessments, and implementing security best practices to protect organizational assets. Security Engineers should bring innovative ideas and...
Your Mission (Cupids Cyber Edition): Detect and monitor threats before they can break heartsor systems Investigate incidents, collaborate with your team, and document your heroic deeds Hunt down vulnerabilities and rogue devices like a love-struck detective Perform security assessments, update risk registers, and keep action plans ready Identify and report non-compliancebecause love and rules...
Detect threats, respond to incidents, and continuously strengthen security posture Implement, manage, and monitor network and endpoint security tools (firewalls, antivirus, web filters) Review, investigate, and respond to security alerts, incidents, and vulnerabilities Support vulnerability assessments, patch management, and compliance checks Assist with the management and optimisation of...
Mid-Senior Desktop Support Engineer Rivonia, Sandton - Managed IT Services | R18 000+ The Opportunity If you are the kind of IT support engineer who likes fixing problems properly and keeping clients stable, this role will suit you. You will join a long-standing Managed IT Services Provider in Rivonia, Sandton, supporting desktop and server environments for business clients. You ll earn R18,000...