Collections Facilitator Join a fast-paced, UK-linked fintech environment supporting SME growth Hybrid, Cape Town (AfricaWorks Bree Street) | R20,000 R25,000 | 9am 6:30pm SA time About Our Client Our client is a dynamic UK-based financial services company that supports small businesses through innovative cash advance solutions. Operating from Cape Town, their local support team plays a...
Key Responsibilities: - Lead the strategic development of the collections function, identifying opportunities to improve efficiency, effectiveness, and portfolio performance. - Design, implement, and monitor collections models and strategies across the lifecycle. - Analyse portfolio-level data to identify risk factors, diagnose root causes, and propose actionable solutions, including code...
The role primarily focuses on performing reconciliation processes for cash, asset positions, and trade processing, as well as managing exceptions, conducting investigations, and escalating issues when necessary. Key Responsibilities: - Reconciliation Process: Ensure that reconciliations for cash, asset positions, and trade processing are done accurately. This includes investigating and...
A financial services provider in Knysna is seeking a candidate to promote, assist, and enable clients to apply for credit loans. The role includes meeting sales targets and managing collections, alongside maintaining accurate records and providing exceptional service. Candidates should have at least a Grade 12 and experience in the microfinance industry, with a focus on customer service and sales...
A leading micro-lending firm in Cape Town is looking for an experienced Collections Manager to oversee the collections department. You will drive results by developing strategies, managing the collections process, and fostering positive customer relationships. The ideal candidate has proven experience in the micro-lending industry, strong negotiation skills, and the ability to lead a team in a...
This opportunity is with a well-established financial services organisation operating at scale within a regulated, high-volume credit environment. The business places strong emphasis on analytics-driven strategies, continuous optimisation, and effective stakeholder collaboration to improve collections performance and portfolio health. In this role, you will take ownership of collections strategy...
Vacancy for a Collections Agent Who Are We Looking For? Are you organized, proactive, and eager to work in a fast-paced environment? Skills Academy is looking for a dedicated Collections Agent who can engage with students, ensure timely payments, and help them stay on track with their studies. If you're service-oriented with a strong drive to succeed, this role is for you Responsibilities...
Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Job Description Summary: Old Mutual Finance is currently seeking to hire a Manager: Collections Strategy . The successful incumbent will report to the Head of Collections and ECM Strategy and be responsible to oversee the development of collection...
Apply by : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what life at Capitec is all about and complete a short assessment, please click here 2. Once you have completed the above finalize your application by clicking apply below Join us in becoming the Best...
COLLECTIONS TEAM LEADER JOB OVERVIEW JOB TITLE Collections Team Leader DEPARTMENT Collections department LOCATION 2 Eagle Business Park, Milnerton REPORTS TO Collections Manager GENERAL JOB DESCRIPTION · Managing collections and ensuring that collections targets are met. Ensure all team members follow accounting principles. Ensure high quality invoicing and collection procedures are...
Job Title: Collections Advisor Job Description Are you looking for an opportunity to jumpstart your career in the Collections industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign with a base salary of R7 800 You’ll be working on-site from our vibrant Claremont...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a motivated and customer-focused Collections Agent to support a leading global...
The Collections Department Manager (CDM) will endeavour to increase Tenacity’s profitability by operating within the guidelines and requirements of our Credit and Collections Policy and the National Credit Regulations as stipulated by the National Credit Act and the Debt Collectors Act. The CDM will be responsible to maintain appropriate agreed delinquency and charge-off levels, and make...
Key Responsibilities: - Rehabilitate arrear customers by collecting outstanding instalment and arrears. - Achieve monthly collection targets - Advise of default consequences and optimal management of debt - Negotiate monthly instalments and payment plans - Verify & update customer information - Ensure minimum daily productivity requirements met ito number of customers contacted - Ensure PTP’s...
International Campaign CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA. If you are a high performing, target driven individual, with great communication and negation...
Company Description: WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
Who are we? Sanlam was established as a life insurance company in South Africa but has since transformed into a diversified financial services group that operates across the African continent, India, Malaysia and selected developed markets, with listings on the Johannesburg, A2X and Namibian stock exchanges. In 2018 the Group celebrated its centenary as well as 20 years since demutualisation and...
Key Responsibilities: - Manage and assist with collection projects - Implement appropriate collection strategies and campaigns - Load campaigns; send emails/sms’s, monitor productivity and provide daily stats - Conduct call audits and provide coaching - Conduct High Risk calls/queries and escalating to the relevant departments - Compile, analyze and submit reports to Management - Manage and...
JOB PURPOSE The main purpose of the role is to telephonically contact delinquent/arrear customers to make a suitable payment arrangement to achieve the business objectives. Inbound and Outbound SLA and work queues - Dealing with both inbound and outbound calls within the guidelines of the set legal framework - Tracing uncontactable customers - Achieve daily collections targets and monthly KPA...
International Campaign CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA. If you are a high performing, target driven individual, with great communication and negation...