Client Services Team Lead jobs in Germiston

Duties & Responsibilities Job Overview - Setting out targets and assigning clients to team at the beginning of the day. - Training of new team members. - Daily and monthly statistics. - Providing monthly KPI feedback and providing the necessary training, guidance and motivation to all staff and underperformers where necessary. Responsibilities and duties - Set out targets for each employee...

A leading diagnostics and laboratory services provider in Germiston is seeking an experienced Sales Team Leader to drive revenue growth and expand their market presence. The ideal candidate will manage a high-performing team, acquire new clients, and ensure targets are met while fostering strong relationships. Relevant experience in healthcare or related fields is needed. The position offers a...

A client organization in Isando is seeking a Shipping Customer Service Supervisor. The ideal candidate will manage customer interactions, resolve shipping issues, and coordinate with teams to ensure timely deliveries. Applicants should hold a diploma or degree in Logistics or a related field and have at least 3-5 years of experience in customer service within shipping or logistics. Strong...

We are looking for an organized and proactive Client Service Coordinator to support our clients and ensure smooth service delivery. In this role, you will manage client requests, coordinate between teams, and help resolve issues efficiently. The ideal candidate has strong communication skills, attention to detail, and a dedication to providing excellent client service. Key Responsibilities -...

We are looking for a Team Lead to lead our passionate, collaborative client-facing development team. Our Johannesburg office is situated in Houghton Estate, within walking distance of the Rosebank Gautrain station. Location: Johannesburg Introduction Join BSG to be part of a collaborative, engaged, and passionate, world-class, homegrown development team. If you are inspired by great code,...

A leading recruitment agency seeks an experienced Store Manager in Alberton, South Africa. The ideal candidate will oversee store operations while providing exemplary customer service through effective staff management and product showcasing. Applicants should have at least 5 years of retail management experience, proficiency in MS Office, and strong communication skills. The role demands...

Sales & Client Services Administrator Location: South Africa (Office-based)Department: SalesReports to: Regional Director - AfricaCompany: Global Water Solutions About Global Water Solutions (GWS):Global Water Solutions is a leading manufacturer of pressure tanks and water enhancement products, dedicated to providing clean, safe, and accessible water worldwide. With a global footprint and...

A leading recruitment agency is seeking a Sales Executive to drive revenue growth by building client relationships and identifying new business opportunities. The ideal candidate will have at least three years of sales experience in the 3PL industry and a proven track record of achieving sales targets. Strong communication and negotiation skills are essential, along with experience in proposal...

, permanent Position: Client Service Officer - Banking We are currently seeking a highly motivated and customer-oriented individual to join our team as a Client Service Officer. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our banking services. You will act as the primary point of contact for...

Summary The Checkout Team Lead is responsible for leading and coordinating associates at the front end to ensure efficient, accurate, and friendly customer checkouts. This role ensures compliance with cash handling protocols, fosters excellent customer service, supports associate development, and helps maintain a safe and organized front‑end environment. The Checkout Team Lead plays a key role...

Opportunity: Client-Facing Accountant / Team Lead in Johannesburg! A dynamic, client-focused financial services business is seeking a driven and detail-oriented Accountant to manage the accounting function in Johannesburg. This is a fantastic permanent opportunity for a professional ready to step into a Client-Facing Accountant / Team Lead role. The successful candidate will be hands-on,...

A leading retail company is seeking a dynamic Store Manager in Alberton, South Africa. The successful candidate will oversee store operations, ensuring exemplary customer service and efficient staff management. Responsibilities include scheduling tasks, maintaining bank balances, and preparing reports. Required qualifications include Grade 12/Matric and 5 years of retail management experience....

A leading financial institution in Johannesburg seeks a Service Recovery Manager to lead a team in delivering exceptional client service. This role involves managing costs, developing strategies for efficiency, and ensuring high levels of customer satisfaction. With 4-5 years of experience in client service delivery and a relevant diploma, the successful candidate will drive profitability while...

A financial services firm in Johannesburg is looking for a Service Recovery Manager. The role involves leading client service teams to ensure exceptional service levels, managing costs effectively, and achieving sales targets. The ideal candidate has a diploma and 4-5 years of client experience. This position offers the opportunity to drive growth and innovation while maintaining excellent client...

A client services provider in Johannesburg is looking for a Service Recovery Manager to lead a team and enhance client service delivery. This role requires expertise in client service management, cost management, and relationship building. Candidates should have a diploma and 4-5 years of experience in service delivery. The position offers a chance to drive operational efficiency and exceed...

Client Service Lead - TV Audience Measurement The Head of Client Service is responsible for leading the client-facing operations for South Africa’s official TV audience measurement currency. This role ensures exceptional service delivery, stakeholder engagement, and market trust by managing relationships with broadcasters, agencies, advertisers, and industry bodies such as the BRC. The position...

A leading marketing agency in Johannesburg seeks a Client Service Manager to co-own client portfolios alongside a Senior Manager. Responsibilities include managing day-to-day client delivery, ensuring quality brief execution, and tracking performance metrics. The ideal candidate has over 3 years in a client-facing role and a degree in marketing. Strong interpersonal skills and the ability to...

A leading global fund administration firm in Johannesburg is seeking a Manager for Investor Services to ensure excellent service delivery to clients. The role involves managing investor queries, onboarding, and maintaining strong relationships. The candidate should possess a relevant third-level qualification and experience in customer service or compliance. This position offers competitive...

A leading insurance company in Johannesburg seeks a highly motivated Team Manager to oversee claims staff within the Claims Contact Centre. Responsibilities include leading a team to ensure efficient claims processing and high-quality customer service. The ideal candidate will have experience in call centers and the insurance industry, with demonstrated leadership skills. This role offers the...

Duties & Responsibilities Job Overview: You have had to put in the hard work, written the sales, made the money and have decided that you are now ready for the next step in your career. This means that you have made it to the role of Team Lead. So, what does it really entail? Well among many other things, a Team Lead is the first step in anyone’s leadership career, and this means that it is a...