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Client Services Manager jobs in Kathu
Join a rapidly growing financial services firm as an Account Manager, where you'll play a pivotal role in enhancing client experiences and expanding forex products. This position offers the chance to work closely with clients, manage their accounts, and drive satisfaction and retention. With a focus on transparency and collaboration, you'll thrive in an environment that rewards excellence and...
A leading equipment service provider in Northern Cape is seeking a skilled professional to manage service support operations. Key responsibilities include overseeing staff, providing technical support, managing the warranty process, and maintaining relationships with clients. The ideal candidate will have extensive experience in a similar role, proficiency in SAP and CRM systems, and strong...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
Key Outputs - Manage service support staff, budget and perform cost control - Provide technical support to service support technicians and service team - Relationship building with external and internal customers - Proactively liaise with Principal to resolve problems and issues and build relationships going forward - Manage costing team and CRM/SAP related issues - Manage the Warranty process...
Company Description We have an exciting position for a Manager Mine Technical Services & Integrated Planning who will lead the Sishen Mine Technical Services Team to safely provide mining technical services to support and guide the day-to-day operations and unlock optimal value across the value chain; from pit extraction to plant feed and rail capacity. The scope includes Work Management, Short...
A leading technology firm is seeking a Technical Account Manager based in Kathu, Northern Cape. This role focuses on empowering mining clients through effective data use and client success strategies. Responsibilities include technical support, training, and collaboration with various stakeholders. Ideal candidates will possess a B.Eng. in Industrial or Mining Engineering, along with strong...
A leading financial services group in South Africa is seeking an experienced customer service representative to engage with clients, clarify their needs, and ensure compliance with established standards. The ideal candidate has strong consultative selling skills and possesses an NQF Level 5 or equivalent qualification. Responsibilities include managing customer relationships, handling inquiries,...
Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share. Job Responsibilities Client Engagement: - Respond to client needs by offering the right service and solution. - Build client trust by applying your expertise and experience to do good for your client. - Educate...
A major financial services company in Northern Cape is seeking a Customer Service representative to manage inquiries, develop client relationships, and ensure compliance with operational standards. The successful candidate should possess strong consultative selling skills and a customer-focused approach. An NQF Level 5 qualification is required. The role emphasizes customer relationship...
Client Support Specialist - Remote - Work From Home - Remote - Permanent - Full Time - Published: 1 day ago Introduction Family-Friendly Hours & Work from Home Fast-Growing Digital Marketing Leader In 2004, Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet. Today, our dedicated team of 85 marketing professionals serve...
A UK accountancy firm is seeking a qualified Accountant with over 5 years of experience. This remote role based in South Africa involves managing UK client accounts, preparing financial submissions, and providing advisory services. Candidates must be ACCA qualified with a strong understanding of UK tax regulations and excellent communication skills. The position offers a salary range of R50,000...
An innovative company is seeking an Account Director to lead client relations and enhance customer experience insights. This role is pivotal in managing a diverse portfolio across various industries, ensuring clients derive maximum value from data solutions. As part of a dynamic and inclusive culture, you'll work in a fully remote environment with flexibility, while also having opportunities for...
A leading cryptocurrency exchange in Johannesburg is seeking a Customer Service Representative. This role involves resolving customer queries, assisting with platform issues, and ensuring high service standards. The ideal candidate has experience in customer service, preferably within the financial sector, and possesses strong communication skills. A deep understanding of cryptocurrency markets...
A leading recruitment agency based in Northern Cape is seeking a Service Desk Support Technician. The role requires analyzing and prioritizing requests, providing hardware and software support, and ensuring timely client communication. Candidates must have relevant IT qualifications like a Higher Certificate in IT, A+ and N+ certifications, and 2-3 years of experience in a related field. Strong...
A leading cloud services provider in Cape Town is seeking an ambitious Service Desk Engineer to join its Managed Services Team. This role offers great growth potential, with opportunities to learn and advance within the company. You’ll provide remote support, engage with international clients, and assist in resolving technical issues. Candidates should have a diploma in IT or relevant experience...
Overview ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are hiring! Our U.S.-based client connects...
Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...
Introduction Family-Friendly Hours & Work from Home Fast-Growing Digital Marketing Leader In 2004, Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet. Today, our dedicated team of 85 marketing professionals serve thousands of healthcare practices worldwide. Busy doctors trust Vortala to manage their practice website and lead...
A leading financial institution in Kathu seeks a Client Engagement Specialist to educate clients on self-service digital solutions and provide tailored financial advice. This role requires 1-2 years of experience in retail banking or client service. Candidates should possess a diploma and strong product sales skills. If you enjoy building trusting relationships and helping clients achieve their...
A leading financial services provider in Northern Cape is seeking an Aspiring Financial Adviser to champion customers in achieving their lifetime goals. The ideal candidate will identify financial needs and provide sound advice, implementing tailored plans and solutions. Applicants should have a Matriculation Certificate and demonstrate strong skills in customer relationship management and...