NB: This position is based in Johannesburg (partly Hybrid) We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure...
We are Hiring Customer Care Agent (Gauteng) Closing: 2026-01-31 Instacom reserve the right not to make an appointment to any advertised position. Preference is always given to existing Instacom employees, and the choice made is purely on merit and qualifications. Instacom – Instant Communications Solutions(Pty) Ltd supports global fair practice and business ethics on continuous development of...
Banking Customer Care for Voice Processes, Voice Agent–Process Associate- English, OnSite, Johannesburg SA (BFS047582) With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters. At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our...
A leading financial institution is seeking a Call Centre Agent in Randburg to deliver exceptional customer service through various communication channels. Responsibilities include resolving customer queries efficiently, maintaining product knowledge, and ensuring client satisfaction. The ideal candidate will have an NQF level 5 qualification and 1-2 years of relevant experience, with exposure to...
A leading financial services provider in Randburg is seeking a dedicated Call Centre Agent to deliver exceptional customer service across telephone and digital channels. The ideal candidate should have NQF level 5 qualifications and 1-2 years of experience in a call center environment. Key responsibilities include managing customer queries, providing product information, and ensuring customer...
A leading financial institution is seeking a Call Centre Agent located in Randburg. This role involves delivering high-quality customer service both over the phone and through digital channels. The ideal candidate must possess an NQF level 5 qualification and have 1-2 years of related experience. Responsibilities include addressing customer queries, managing service productivity, and using CRM...
A leading financial institution is seeking a Call Centre Agent in Randburg to deliver high-quality customer service through various channels. The ideal candidate will have an NQF level 5 qualification and 1 to 2 years of related experience. Responsibilities include managing customer inquiries, maintaining product knowledge, and ensuring professional communication. Candidates should be adaptable,...
A financial services provider in Randburg is seeking a Call Centre Agent to deliver high-quality customer service via telephone and digital channels. The ideal candidate will have an NQF level 5 qualification and 1 to 2 years of relevant experience, with strong telephonic communication skills. Responsibilities include resolving customer queries efficiently and ensuring compliance with governance...
A leading bank in Randburg is seeking a Call Centre Agent to provide exceptional customer service through telephone and digital channels. The role involves resolving customer queries, maintaining product knowledge, and ensuring compliance with governance. Ideal candidates will have NQF level 5 qualifications and 1-2 years of relevant experience. Join a dynamic team that thrives in a collaborative...
A leading company in customer service based in Pretoria is looking for a Call Centre Agent. The role involves responding to customer inquiries and maintaining strong customer relationships. Candidates should have a Matric Certificate, strong communication skills, and 1-2 years of relevant work experience, preferably in the FMCG sector. The position requires working on weekends and public holidays...
To record, investigate and resolve Customer issues with the view to improve organizational performance and systems. DUTIES / KEY RESPONSIBILITIES: - To be accountable and take ownership of Customer concerns, showing empathy, credibility, and confidence - Determines eligibility by comparing client information to requirements - Handle sensitive situations in a calm constructive manner whilst...
A leading technology company in Randburg is seeking an Installation Support Agent to uphold exceptional customer service standards and resolve customer queries. Ideal candidates should have a matric certificate and at least one year of Contact Centre experience. The role involves marketing, contract administration, and maintaining relationships with partners. Candidates must be able to work under...
A leading financial institution in Johannesburg is looking for a Client Service Consultant to provide exceptional service in the Foreign Exchange Product House. The successful candidate will act as the first point of contact for clients regarding Forex payments, support them through troubleshooting, and build strong client relationships. A completed Grade 12 and a higher education qualification...
Company: King Price Purpose of the position Providing superior service to internal and external clients. Selling value added products to retain existing clients and attract new business for the organisation. Responsibilities - Upselling a variety of products to existing clients - Maintaining quality standards in line with King Price’s values - Assisting with client queries and...
We are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.ResponsibilitiesHandle customer inquiries promptly via live chat.Provide accurate, valid, and comprehensive information by using the right...
Customer Care Agent (German Speaker) Full-time (40hrs a week), Remote South Africa Check out The Global Talent Co.'s talent network: About Us: At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing...
Listing reference: cartr_000474Listing status: Online-Position summary Industry:Telecommunication Services Job category:Service Advisor Location:Rosebank Contract:Permanent EE position:No Introduction- We have a great opportunity for seasoned Customer Care Agents! We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23 countries. Our teams are...
Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...
A leading insurance company in Pretoria seeks an outbound client care consultant to provide exceptional service to clients. The role involves selling products, handling queries, and upselling to existing clients. Ideal candidates must have a matric qualification and RE5, with prior call centre experience being essential. Strong problem-solving skills and a client-oriented approach are necessary....
A global services company in Johannesburg is seeking a Banking Customer Care Agent. This role involves managing calls related to fraud, assisting clients by resolving inquiries, and providing information on services. Candidates must have at least a high school diploma and 85% English proficiency. Basic knowledge of Word and Excel is expected. Join a dynamic team focused on innovation and customer...