The successful candidate will be responsible for delivering exceptional customer experiences by efficiently managing homeowners and buildings insurance claims from start to finish. This role balances timely and fair claim resolution with risk management, compliance, and service excellence, ensuring alignment with regulatory requirements and company standards. Claims Management & Technical...
Minimum Requirements - Matric (Grade 12) essential - Relevant qualification in Finance, Accounting, or Credit Management (advantageous) - 24 years experience in credit control, billing, or claims administration - Experience using accounting systems (e.g. Sage, Pastel, Xero, SAP advantageous) - Strong understanding of VAT and basic accounting principles - Working knowledge of ICD-10 coding,...
Key Responsibilities: Claim resolution, risk management, and consistent alignment with regulatory requirements and service standards. Manage homeowners claims from start to finish, ensuring fair, compliant outcomes while balancing customer care and risk management. Job Experience and Skills Required: Matric (Grade 12) Minimum 4 years short-term insurance experience, preferably in homeowners...
Leading Financial Services Provider is seeking a Claims Consultant to join their team in KwaZulu-Natal. In this role, you will be responsible for managing and resolving homeowners’ claims, while delivering exceptional customer service and ensuring all claims are compliant with all regulatory requirements. Requirements: Minimum Matric (Grade 12) Minimum 4 years’ experience with short-term...
Commercial Claims Handler Join a Respected Short-Term Insurance Provider Integrity, Growth & Support Durban | R22 000 R28 000 About Our Client Our client is a respected name in the short-term insurance sector, known for professionalism, client focus, and sustainable growth. They value integrity, innovation, and continuous development, offering a supportive environment to grow your career. The...
Job Purpose: The Insurance Claims Administrator will be responsible for processing and administering insurance claims accurately and efficiently, while providing support to clients and ensuring compliance with company and insurer requirements. Key Responsibilities: - Receive, capture, and process insurance claims - Verify claim documentation and ensure completeness - Liaise with clients,...
Role Overview Seeking two experienced Reinsurance Claims Administrators to support the short-term wrap-up of existing reinsurance claim files. The successful candidates will have prior reinsurance claims experience and a solid understanding of the end-to-end claims process. A structured one-week handover and training period will be provided by the Managing Attorney in Umhlanga, after which the...
Leading Financial Services Provider is seeking a Claims Consultant to join their team in KwaZulu-Natal. In this role, you will be responsible for managing and resolving homeownersâ claims, while delivering exceptional customer service and ensuring all claims are compliant with all regulatory requirements. Â Requirements: Minimum Matric (Grade 12) Minimum 4 yearsâ experience with short-term...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 Job Description - Assess, authorize, and resolve homeowners’ claims within mandate, productivity targets and turnaround times - Apply policy wording accurately to ensure fair, compliant claim outcomes. - Manage claim rejections, approvals, and settlements in line with regulatory requirements. - Appoint...
Role Summary: The Insurance Claims Clerk is responsible for processing, reviewing, and managing insurance claims accurately and efficiently. The role ensures compliance with company policies and regulatory requirements while providing high-quality service to clients and stakeholders. Key Responsibilities: Claims Processing: Receive, review, and process insurance claims submitted by...
PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES:The purpose of this position is to ensure that the relationship between the Company and its panel attorneys is not Compromised by ensuring and managing the accurate & prompt taxation and payment of bills in accordance with the provisions of the Scorpion Legal Protection Policy Document, Scorpion Schedule of Fees & Tariffs and all other related...
THE JOB AT A GLANCE WHAT WILL YOU DO? Claims Administration: - Acknowledgement of claims upfront, distinguish between minor and serious injuries and products - Communicate and articulate the claims process and requirements to the claimants and employers, as pre-defined processes - Refer / channel claims to relevant departments - Gather information, send follow-ups and reminders on outstanding...
Job Classification- Job Requisition: 140920- TA Specialist: Refilwe Falatsi- Closing Date: 17 July 2025- Location: Johannesburg or Durban- Cluster: Personal and Private Banking | Nedbank Insurance | Operations- Please Note: Preference will be given to applicants from Underrepresented Groups- FAIS Affected- FAIS Affected - Yes Job Purpose- By supporting the Risk Advisor within Nedbank Insurance...
Company Description Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Job Description:The Claims Specialist manages the assessment of claims and has specialised knowledge of the claims environment. There is a strong focus on accurately and efficiently resolving the claim received whilst ensuring...
Minimum Skills and Requirements: - Completed Matric Certificate - 3+ years experience in an administrative role relevant to claims or similar functions - Strong proficiency in MS Office, especially Excel - Valid drivers license - Excellent written, email, and telephonic communication skills - Strong interpersonal and customer service skills Key Duties and Responsibilities: The successful...
Key Purpose The job purpose involves daily management of telephonic claims notifications while ensuring alignment with the Amazing Service principle and program. The primary responsibility is to register all new claims by delivering exceptional service. Additionally, the role includes conducting telephonic claim audits and client surveys, as well as addressing queries related to existing...
Key purpose: To ensure that the insurance requirements of prospective and/or existing insurance clients are identified and met, and to keep the company's brand promise of meeting and exceeding client expectations. Duties and responsibilities: - Claims administration - Claims negotiation - Client management - Objection and complaints handling. Qualifications and experience: - Matric pass...
Job Description Job Overview Working in our claims department you'll be a key point of contact for customers with insurance claims queries. As a business which strives to provide fair and timely resolution for our customers, we want to ensure that their concerns are appropriately handled every time. Your main objective when you engage with our customers will be to understand, address and resolve...
Job Description Job Overview: The Policy Review Adviser will manage referrals received into the Policy Analysis Team from a variety of sources relating to misrepresentation, non-disclosure and potential indemnity concerns, within agreed authority levels and within agreed SLA. Job Responsibilities - Investigate all cases of potential misrepresentation and non-disclosure at policy inception and...
Commercial Claims Handler Join a Respected Short-Term Insurance Provider – Integrity, Growth & Support Durban | R22 000 – R28 000 About Our Client Our client is a respected name in the short-term insurance sector, known for professionalism, client focus, and sustainable growth. They value integrity, innovation, and continuous development, offering a supportive environment to grow your...