Job Description Job Overview: As a Complaints Specialist in our team, you will actively investigate and resolve complaints, ensuring good customer outcomes, regulatory timeframes are achieved, and company processes are adhered to. Using great communication skills, to work with customers and the business to gather all the information required to achieve great customer outcomes. Identify processes...
JOB PURPOSE: To plan, implement, co-ordinate, control and maintain a professional investigation service to safeguard, investigate the theft of, and recover assets and information of the company and its clients. EDUCATION AND EXPERIENCE: 1.1 Matric (Grade 12) or equivalent (NQF level 4). 1.2 PSiRA registered, minimum grade C. 1.3 Any further education in policing / investigations will be...
Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To provide specialist investigations, advice,...
Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To provide specialist forensic...
Job title: Specialist Investigator Business Unit: Europcar Reports to: National Risk Manager Based at/in: Jetpark Depot, Boksburg Job description: A leader in the car rental industry, Europcar has an exhilarating opportunity for a National Risk Investigator. The successful incumbent would need to be independent and self-sufficient with a strong drive to provide investigative support to the...
We've got a position available for an investigator Company: King Price (Limpopo) Purpose of position: Investigating and validating claims in the Limpopo area. Responsibilities: - Examining all claim-related facts in order to determine the validity of a claim - Managing multiple claims with confidence and accuracy - Making decisions and recommendations on claims - Interviewing claimants and...
Company DescriptionOUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us. Job Description:As the OUTsurance...
Summary Team Lead: Investigations Projects - Bromhof - Gauteng Position Reporting to:Accountability Executive Director 2. POSITION PURPOSE- The holder of this position is responsible for the overall management and direction of the Investigations and Anit-Corruption team to ensure that the department’s primary objectives of promptly and thoroughly investigating whistle-blower and other claims...
Job Advert Summary:Applications are invited for the above-mentioned position, to be filled as soon as possible. Minimum Requirements:Qualifications & Experience- Matric- Business related qualification (Forensics/Internal Audit/Commercial/IT).- Medical Scheme Administration Experience, 1-2 years essential.- Medical Aid Industry Billing and Coding practices- Clinical and or Forensic background...
Identifying control breakdowns and producing high quality reports which include findings and formulating recommendations. - To investigate incidents of fraud, theft, corruption and money laundering in line with best practice methodology to mitigate fraud risks. - Establishing working relationships with business and discuss outcome of forensic.investigations and other fraud risk management...
Requisition Details & Talent Acquisition Consultant- REQ 141242 Veronica Manyike- Location : Johannesburg- Closig Dtae: 15 August 2025- Job Family- Risk, Audit and Compliance- Career Stream- Forensics- Leadership Pipeline- Manage Self: Professional Job Purpose- To conduct investigations on Nedbank staff by following forensic and relevant methodologies to mitigate fraud and reputational risk and...
The successful candidate will be responsible for delivering exceptional customer experiences by efficiently managing homeowners and buildings insurance claims from start to finish. This role balances timely and fair claim resolution with risk management, compliance, and service excellence, ensuring alignment with regulatory requirements and company standards. Claims Management & Technical...
Our client requires a Claims Handler. Your: Formal Education: - Matric - RE 5 Examination Level 1 - Class of Business: Commercial and Personal Lines - NQF 5 in short term insurance Experience: - At least 5 years short term experience and 4 within the claims environment. will enable you to do the following duties: Claims Registration and Acknowledgement: - Receive, review, and register new...
Claims Management - Receive, review, and process claims from customers, suppliers, and carriers. - Investigate claims by gathering supporting documentation such as delivery notes, waybills, proof of delivery, photos, and incident reports. - Verify claim validity against contractual terms and transport agreements. - Maintain accurate records of claim details, actions taken, and...
ENVIRONMENT: AN established player in the South African long-term insurance market seeks a Claims Validator to provide exceptional claims experience & ensure that the claim settlement processes are seamless and trouble-free for clients. You will be responsible for the preparation, validation, and finalisation of all registered claims. The Claims Validator must actively manage the validation of...
CONTRACT CONTRACT CONTRACT CONTRACT CONTRACT CONTRACT CONTRACT Fraud/Claims with Online Purchases: Seeking a contractors to start immediately to handle Claims on Online purchases, be responsible for investigating customer refund claims, identifying fraudulent claims, and contacting customers who display unusually high claims rates. Requirements: - 2-3 years of experience in fraud...
KEY RESPONSIBILITIES Claims Processing: Manage the end-to-end claims process, including registration, assessment, validation, and settlement of claims.Ensure claims are processed within agreed service level agreements (SLAs) and in compliance with regulatory requirements.Accurately capture claims information and update records in the claims management system. Client Service: Communicate with...
Overall Job Purpose Head of Claims is responsible for leading the end‑to‑end claims function across the PPS life insurance portfolio, ensuring a seamless, fair, and empathetic claims experience for members. This role plays a critical part in preserving the trust and integrity of the PPS brand by upholding high service standards, effective risk control, and ethical claims practices. The incumbent...
Professionals sought to handle claims related to online purchases, ensuring compliance with established protocols and resolving customer disputes. Job Overview: We require experienced contractors who can start immediately. Key responsibilities include investigating refund claims for fraudulent activity and liaising with internal teams to manage refunds effectively. - Fraudulent activity...
MFC Forensic Investigator- Requisition Number-141727- Closing Date-11 September 2025- Location- Sandton- Job Family- Risk, Audit and Compliance- Career Stream- Forensics- Leadership Pipeline- Manage Self: Technical Job Purpose- To conduct investigations in Nedbank by following forensic methodologies to mitigate fraud risk and criminal liability and ensure regulatory requirements are...