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center management jobs in Ethekwini
Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales performance, managing stakeholder relationships, and boosting brand visibility across multiple platforms. Key...
Overview:About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's...
A leading recruitment firm in Durban seeks a Head of Site to lead and manage the company’s operations. The successful candidate will oversee a large team, ensuring high performance and compliance with industry standards. Key responsibilities include driving site strategy, managing financial performance, and building strong client relationships. With 7+ years in a contact centre and experience...
A leading customer engagement services company based in Durban is seeking a skilled professional to manage various projects and vendor relationships. The role requires strong organizational and analytical skills, along with a minimum of two years in offshore contact center operations. Exceptional communication abilities are crucial, and fluency in German is advantageous. The appointed individual...
A logistics firm is seeking a Warehouse Manager to oversee the operations of its distribution center in Durban, KZN. The ideal candidate will manage budget and cost controls, ensure compliance with quality standards, and lead continuous improvement initiatives. Responsibilities include managing receiving, storage, and picking operations while maintaining health and safety standards. Applicants...
Who we are We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to...
Sales & Client Success Manager Location: Umhlanga Department: Sales & Client Strategy We're looking for a Sales & Client Success Manager to lead a high-energy call center sales team focused on achieving targets, driving revenue growth, and delivering exceptional client experiences. This is a results-driven leadership role for someone who thrives on motivating teams, improving sales performance,...
Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We're playfully rebellious and always...
Unilever is currently hiring for: Net Revenue Management Analyst Function: Customer Development Reports to: CSP Lead Scope: South Africa, Customer Development Location: Johannesburg or Durban. Terms & Conditions: Full-time. ABOUT UNILEVER With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands...
Company Description ContactPoint360 is a global leader in transforming customer experiences into tangible business growth. By integrating AI-powered efficiency with empathetic human engagement, we support high-growth brands and Fortune 500 companies with tailored omnichannel solutions. With 12 delivery centers in 11 countries, we serve clients 24/7, 365 days a year, in over 31 languages....
Job Opportunity - Junior Sales Team Manager Required in Umhlanga office. An opportunity exists in a vibrant sales environment for a passionate and driven individual. This individual will be responsible for the effective management of a Sales team, - Create Targets and Goals for your Campaign(driving sales to achieve the target) - Recruitment planning and interviews - Dialer time management -...
Are you a passionate and detail-driven professional ready to make a real impact? Join us as a Customer Service Manager, where you’ll take the lead in ensuring smooth, accurate, and timely communication between our stores, distribution centers, and transport teams. Your role will be essential in delivering exceptional service by managing orders, ETAs, store queries and helping us create a seamless...
JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...
Job Title:Operations Manager - German Job Description:The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.- Essential Functions/Core Responsibilities: - Selecting, training, developing, and managing performance of direct reports and...
Job Title and Job Grade Operations ManagerJob grade: C3 Job Purpose Responsible for providing technical and managerial expertise pertaining to the maintenance of the retail center. Ensures operational budget management, mechanical or electrical engineering services and management of service providers on site. Ensures reliable and safe continuous operation in accordance with statutory...
Are you an experienced leader in customer service ready for an international adventure? At Custom Connect, we are looking for a driven Operations Manager to strengthen our Dutch speaking team in South Africa. In this role, you will be responsible for managing a team of call center agents, with direct oversight on team leaders. You will ensure that operational goals are met, maintain high service...
About Us:Are you a driven and strategic sales professional with a passion for enterprise client management and technology solutions? Thorburn Security Solutions is seeking a dynamic Account Manager to lead business growth, build lasting client relationships, and shape the future of integrated security services. As a leading African Integrated Workplace Management Solutions Provider, Tsebo...
We're on the hunt for a Dialler Manager. Are you passionate about managing and optimizing dialler systems within a high-volume outbound call centre environment? Do you thrive in the telemarketing industry? If so, we're eager to learn more about you! As Dialler Manager, you will oversee the management and optimization of the dialler system to ensure efficient and effective campaign performance....
Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream....
Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream....