The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
Job Requirements: This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer...
Own, support and optimise a hybrid infrastructure stack across on‑prem servers, Azure services, networks, storage and security layers Keep the ecosystem performing by managing Hyper‑V clusters, HP Synergy, backups, patching, upgrades and high‑availability systems Strengthen hybrid continuity by maintaining LAN/WAN/VPN, Azure VNets, NSGs, VoIP, and cloud‑integrated environments Skills &...
Salary: R30,000 R50,000 per month (depending on experience) Experience Required: 36 years Working Hours: UK working hours Contract: 6-month probation/initial engagement, transitioning to permanent (performance dependent) Location: Remote (Cape Town-based) Role Overview Were hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base....
Qualifications, Experience and Skills Required: - Matric \ Grade 12 (Compulsory) - MTCNA - CCNA - N+ qualification and 3+ years experience - Valid drivers license and own vehicle - Basic Linux command line skills - Good practical networking skills: IPv4 understanding, TCP/IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SD-WAN - Equipment knowledge (know your way around),...
Description/Synopsis: A leader in the financial services sector is looking for a Snr IT Technician to join their team. The role will oversee the management of IT infrastructure, systems security, and user support across the business. The successful candidate will ensure business continuity, lead IT projects, and implement IT strategy, policies, and governance while maintaining strong...
IT Manager – Cape Town Job Purpose: The IT Manager is responsible for managing and supporting all IT operations within our Cape Town offices, while supporting the broader national IT team, ensuring the availability, stability, and security of systems in the Cape Town operation. The role focuses on delivering effective IT support for operations, maintaining infrastructure, and ensuring compliance...
You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their...
Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...
Service Delivery Manager Date: Jan 15, 2026 Location: St. George, GD Company: Digicel About Digicel Digicel is a leading digital connectivity and communications provider, delivering modern wireless and fiber networks across 25 markets in the Caribbean, Central and South America. Serving nine million customers through mobile, home, and business solutions, we play a critical role in enabling...
A leading recruitment agency seeks a Network Security Engineer to enhance security and manage vulnerabilities within their network. The role includes responsibilities such as monitoring system performance, managing firewalls, and providing second-level troubleshooting support. Qualified candidates should have a diploma or degree in IT, relevant certifications like ITIL and CCNA, and hands-on...
Own, support and optimise a hybrid infrastructure stack across onâprem servers, Azure services, networks, storage and security layers Keep the ecosystem performing by managing HyperâV clusters, HP Synergy, backups, patching, upgrades and highâavailability systems Strengthen hybrid continuity by maintaining LAN/WAN/VPN, Azure VNets, NSGs, VoIP, and cloudâintegrated environments Skills &...
Purpose of the Job The purpose of the Network Administrator I is to provide foundational network administration and support services for the organisation's network infrastructure. This role works under the guidance of the Network Administrator Lead, assisting with routine network configurations, monitoring, and troubleshooting to ensure stability, security, and optimal performance. The role...
Job Overview - Application Deadline: 12 December 2025 - Job Location: Somerset West, Western Cape - Job Title: IT Technician - Education Level: Certificate - Job Level: Intermediate - Minimum Experience: 3 - 5 Years IT Technician position available in Somerset West. A renowned Manufacturing Engineering company is looking for a "IT Technician" to join their team on a full-time permanent basis...
Simera Sense is a leading provider of Earth observation camera solutions for the global small satellite market. Committed to excellence and innovation, we deliver superior products and services to our worldwide customer base. Our Holdings Company is in Belgium, and our South African company is based in Somerset West, close to all amenities and diverse natural beauty, providing great lifestyle...
**Perm Position: Level 3 IT Support Engineer Location: on site in Johannesburg OR Cape Town - South Africa Start Date: ASAP Salary: Negotiable depending on experience** Reference: 20093 A great opportunity for an experienced L3 Support Engineer to join a forward-thinking Managed Service Provider. This role serves as the highest point of escalation within the support function, responsible for...
Structure, Grade & Reporting Division Converged Communications Department Specialised Sales Reports To Senior Manager: Network Solutions Architect Span of Control 0 Core Description To develop solutions and design for BCX clients in accordance with their business requirements and service level agreements adhering to the BCX internal OLAs, quality standards whilst following the end to end solution...
Responsibilities: Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware updates, and server upgrades in line with...
Department: Information Technology Reports to: Group Financial Manager Location: Cape town Work Schedule: Full-time | Some after-hours support required Job Purpose: The Regional Head of IT for Cape Town is responsible for managing and supporting all IT operations within our Cape town offices, while supporting the broader national IT team ensuring the availability, stability, and security of...
Job Description: The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of our clients hybrid infrastructure environment, which includes on-premises and cloud based servers, storage, and network switches. The role ensures optimal performance, security, and availability of infrastructure services and supports continuous improvement through...