South Point Mission South Point Management's mission is to be a well-managed, leading provider of clean, convenient, safe and affordable student accommodation. We provide a springboard for students to realize their potential and aspirations by offering an inspiring space to learn, grow and make connections. In summary, an uncompromised environment and student life experience. Role and...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...
Job Description: Posted Monday, July 14, 2025, 11:00 PMAdvanced Call Center Technologies- Job DescriptionTrainerReports To: Manager, Training & QualityDepartment: TrainingFLSA: Non-ExemptPrepared By:Human ResourcesPosition Summary- Under the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees.Nature and Scope-...
Advanced Call Center TechnologiesJob Description:TrainerReports To: Manager, Training & QualityDepartment: TrainingFLSA: Non-ExemptPrepared By: Human ResourcesPosition SummaryUnder the general direction of the Director of Training & Quality, facilitates company and client training programs for current and new employees.Nature and ScopePosition reports to the Manager, Training & Quality. Incumbent...
Hospital Risk ManagerPOSITIONS Managed HealthcareDIVISION Hospital Benefit ManagementDEPARTMENT To plan, direct, coordinate, and supervise the delivery of day to day operational activities of the hospital utilization department - to ensure access to healthcare facilities that is cost effective and appropriate for continuous improvement of the Scheme’s member benefits. To ensure cost effective,...
Responsibilities: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and handle medical billing tasks accurately and...
Who are we? Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions,...
Employer Description Company specialises in the supply, installation, and maintenance of large-scale commercial heat pump systems. Job Description Your duties will encompass: - Collect operational documentation, such as signed job cards, delivery notes, and time sheets, for client billing and prepare draft invoices for review and processing by the bookkeeper. - Prepare and manage all...
The purpose of the position: · Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. · We aim for 100% no tickets breached so the job the support desk person is to keep...
Join a leading provider of technology solutions specialising in Steel Fabrication projects. This is an ideal opportunity to harness your 10+ years' experience in boiler making and project coordination within a heavy-duty Steel Fabrication environment. Accelerate your career with a dynamic team focused on innovation and success. - Red Seal trade tested Boilermaker - Matric qualification -...
The IT Service Delivery Coordinator is responsible for ensuring the seamless delivery of IT services to internal and external customers. This role combines hands-on technical support with service coordination responsibilities to bridge the gap between service desk operations, technical support and service delivery management. The position is on site at our Randburg office. Key...
Minimum Qualifications Required - Diploma/ degree in marketing or sales management - Min of 0 years relevant working experience - Driver's license a must Additional Education and Training Social media advertising qualifications Responsibilities Areas of responsibility Customer Service Client Relationships Marketing Strategies Increase sales Data Tracking Client satisfaction survey Key...
ABOUT US Africology's journey is one of resilience, family values, and a commitment to natural healing. Founded by Renchia Droganis during a time of personal adversity, Africology began with a passion for harnessing the power of botanical therapies. What started as a single mother's effort to create meaningful, chemical-free skincare has grown into a family-run business present in leading hotels...
Next-Level Events Need Next-Level Talent.We’re Hiring a Mid-Level Project Coordinator.About UsWith over 20 years of experience delivering live, hybrid, and virtual events and experiential projects, we don’t simply execute briefs - we design moments that are considered, unexpected, and impactful. This is where strategy, creativity, and precision meet.Our approach is called Formula X. It’s more...
Description of role: We are seeking a highly organised and proactive individual to join our team as a Sales Engagement Coordinator. This is a junior role, designed to support our Sales Team and Account Managers by ensuring their diaries are consistently filled with meaningful customer engagements. Your focus will be on scheduling meetings, workshops, and product demonstrations—helping to build...
Location: Johannesburg (Melrose) Job Type: Full-time | US Working Hours Who We Are Recruiting For: Our client is a South African-backed fibre infrastructure start-up supporting high-speed broadband deployment across the United States. They are establishing a Johannesburg-based operations team to manage backend scheduling and coordination for their growing customer base in the residential...
Our client has an opportunity available for an IT Asset Coordinator. Requirements: - 4 years’ experience in an IT Service Desk or Call Centre role, preferably in the telecommunications space, of which 2 years’ experience must be within an ITIL aligned asset managed environment. - Matric, - Business intelligence certificate. - Relevant IT Diploma or Degree would be advantageous. - ITIL...
The EMEA mobility business is building a field sales expansion team with the main objective to grow supply in ~200 cities across ~30 countries by the end of 2024. The Field sales representative is a unique role- it will act as Uber’s eyes and ears on the market and make sure that our supply will meet the demand, through conducting proactive calling & market visits to sell Uber’s value...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...
Snr Call Centre Sales Manager Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation in a highly competitive sector. Duties and responsibilities: - Lead, develop, motivate, operational teams - Manage the...