Call centre supervisor jobs in North West

Job Purpose To generate new business and grow company sales through outbound telephone-based cold calling, client follow-ups, and relationship building. Key Responsibilities - Conduct outbound cold calls to potential and existing clients - Promote company products and services telephonically - Generate and qualify sales leads - Convert leads into confirmed sales - Maintain and update client...

Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor, South Africa's second largest Funeral Assurance Group. Winner of the Standard Bank KZN - Top Brand award for 2022, it provides a centre of excellence and a leading provider of dignified burial solutions. Icebolethu Burial Services, a subsidiary of Icebolethu Group is currently in search of...

Job category: Health, Fitness, Medical and Optometry Location: Potchefstroom Contract: Permanent Business Unit: Potchefstroom Remuneration: R 606,988.00 EE position: No Introduction An opportunity has become available for a Blood Bank Supervisor. The incumbent will supervise and manage overall activities in the Blood Bank, pertaining to Blood Bank Technicians/Technologists, by ensuring...

Overview Readvertisement Service Supervisor Field Service Global Grade 10 Responsibilities - Achievement of cost centre financial targets and Key Performance Indicators - Effective control of cost centre expenses and WIP - Ensure effective communication between team and management - Ensure service work is carried out in compliance with quality standards (OEM Guidelines) - Apply warranty...

Company Description Valterra Platinum, formerly Anglo American Platinum, is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Following our demerger from Anglo American plc, Valterra Platinum is now an independent, publicly listed company with a primary and...

Direct Reporting Line:Programme Manager: Education Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on...

Key Outputs - Achievement of cost centre financial targets and Key Performance Indicators - Resolve internal customer queries - Effective control of cost centre expenses and WIP - Ensure effective communication between team and management - Ensure service work is carried out in compliance with quality standards (OEM Guidelines) - Apply warranty policies and procedures; this includes warranty...

A leading equipment company in Rustenburg is looking for an experienced Mechanic General. The role requires at least 6 years of experience, a Trade Test qualification, and field service expertise. Responsibilities include managing cost centre performance, resolving customer queries, and supervising team safety. The ideal candidate will have strong troubleshooting skills and good knowledge of...

PURPOSE OF THE JOB Manage and guide with calls placed for the Desktop Support environment including First-level Back Office support. Call assignment to Desktop team. Approval of Hardware Requests and ensuring service levels are met for all logged calls by managing while maintaining a high level of customer satisfaction that meets the Service Level Agreement (SLA). CALL MANAGEMENT - Effective...

Minimum Qualifications - Level 4: Grade 12 (National Senior Certificate) and National Cert level 4 Certificate GET Education, Training and Development Requirements - NQF 4 (National Senior Certificate / Grade 12 or equivalent) - Lampsman Certificate - At least 1 years' experience as a relieving Lampsman in the mining environment - Medically fit to work in the specific business area - Clear...

Overactive Technician Reporting to: Technical Manager Overall Purpose Of The Job Be able to do the Installation & Service of electronic equipment for the security industry at commercial and industrial premises from Access control, CCTV, Fire and Automation. Minimum Qualifications And Experience - Matric or equivalent - Minimum of 3 years’ experience as an Electronic Security technician -...

Overactive Technician Reporting to: Technical Manager Overall Purpose of the job: Be able to do the Installation & Service of electronic equipment for the security industry at commercial and industrial premises from Access control, CCTV, Fire and Automation Minimum qualifications and experience: - Matric or equivalent - Minimum of 3 years' experience as an Electronic Security technician -...

Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fix what needs fixing, together. This is the work. And we'd like you to be part of it. Compass Community is a leading therapeutic provider...

Job Introduction : Cash Centre Teller G4s Cash Solutions (SA), a leading provider of Integrated cash management solutions , has a vacancy for a Cash Centre Teller based at our operations in Mafikeng. Reporting to the Cash Centre Supervisor, this ole is responsible for effectively counting, balancing and reconciling the customer's money in line with he cash processing procedures. The...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na Responsibilities - Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts. - Provide a quality service to customers while identifying...

Let’s Write Africa’s Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts. Responsibilities Customer Service Provide a quality service to customers while...

Are you a Life Changer? Do you want to lean in and transform the life of a child? Compass Community puts children first through our therapeutic, innovative approach. Integrity, Courage and Care shape how we work. We listen deeply, challenge each other and fixing what needs fixing, together. This is the work. And we'd like you to be part of it. Compass Community is a leading therapeutic...

Responsibilities - Achievement of cost centre financial targets and Key Performance Indicators - Effective control of cost centre expenses and WIP - Ensure effective communication between team and management - Ensure service work is carried out in compliance with quality standards (OEM Guidelines) - Apply warranty policies and procedures; this includes warranty decisions and service warranty...

A leading IT support company in South Africa is seeking a Desktop Support Specialist to manage and guide calls for their support environment. The role requires strong people and telephonic skills, with a focus on customer satisfaction and service level agreements. Ideal candidates will have experience in desktop support, strong administration capabilities, and be able to work in high-pressure...

Job category: Health, Fitness, Medical and Optometry Location: Potchefstroom Contract: Permanent Business Unit: Potchefstroom DC Remuneration: R 475,067.00 EE position: No Introduction The position is to collect quality safe blood and blood products according to specific targets set per blood drive (fixed or mobile). 1.1 Manages cost per unit for both whole blood and specialised...