Call Centre Manager jobs in Nelson Mandela Bay

About the Role We are seeking a highly experienced and strategic Regional Cash Processing Centre Manager to lead our cash operations across the Eastern Cape & Free State region. This is a critical leadership role responsible for ensuring the overall operational efficiency, financial performance, and regulatory compliance of all cash-related operations, including Cash Centres, ATM services, and...

A fantastic opportunity has arisen for an experienced Contact Centre Operations Manager to join our growing business. We are looking for an Operations Manager, that can lead and empower their teams to ensure they are operating at their full potential through delivering coaching and mentoring. We need an analytical mindset with someone who can interpret contact centre data, identify key trends and...

homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space. What you will love doing in this role - Manage Sales and...

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards. RESPONSIBILITIES: - Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation - Stock loss is...

Job Purpose Responsible for performing a clerical service for the Service Centre to achieve the effective and efficient administration of the Service Centre. Education And Experience Grade 12, Tertiary Qualification in Human Resource Management / Business Administration (Compulsory). 3+ years experience in an Administrative role in the same or similar role Required Job Competencies - Execute...

Quality Engineer (Analysis Centre) required for a reputable automotive manufacturing company based in Kariega, Eastern Cape. Requirements: - 3-5 years relevant experience of vehicle build process - National Diploma Mechanical/Electrical or Mechatronics - Sound knowledge of audit processes (Final Vehicle Audit, Process Audits) and interpretation and application of results for product and...

Overview Job Description To drive the acquisition of new, profitable business by converting approved applications through targeted marketing and effective customer engagement Welcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team in WB Motor...

We Are Hiring: Recruitment Specialist (Bulk Recruitment) We are looking for an experienced and energetic Recruiter to join our team and manage high-volume recruitment projects. Key Responsibilities: - Manage end-to-end bulk recruitment processes - Source, screen, and shortlist large volumes of candidates - Coordinate interviews and assessments - Build and maintain candidate databases - Meet...

A renowned security firm is seeking a Control Room Specialist for its facility in Gqeberha. The ideal candidate will have a minimum of 3 years of experience in professional CCTV monitoring and the ability to efficiently manage emergency situations. Core responsibilities include overseeing high-end surveillance feeds, coordinating responses to security incidents, and maintaining system integrity....

Our client is seeking an experienced Operations Manager - Debt Collections, to join the Port Elizabeth team. - Oversee daily operations across all collection channels (call centre and legal collections). - Ensure collection strategies are executed efficiently to meet or exceed recovery targets. - Monitor and manage operational costs, productivity, and resource allocation. - Implement and refine...

Core purpose of the role The Key Accounts Manager is required to create and maintain relationships with potential and existing customers that result in the acquisition and growth of Avis share in the market and retention of customers as well as meet or exceed New Business Targets set for individual for both RAC and Leasing. Key deliverables and outputs Revenue Management - Plan approach to...

Overview Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises. Minimum qualifications and experience - - Matric or equivalent - Minimum of 3 years’ experience as an Electronic Security technician - Programming, wiring, installations and fault finding experience Job Requirements & Other Attributes - - Valid code 08 driver’s...

Please note that the above vacancy is based in Perserverance between Uitenhage and Port Elizabeth Stock Management - Create Stock items on Eazy - Ensure all Stock Item fields are correct - Verification of usage (+/-3mnths) prior to setting of reorder levels - Monthly Stock Take to be done - Data on count sheets received from stores to be entered into Eazy - All Variations must be investigated...

Metropolitan is one of the oldest financial services brands in South Africa. With a 127-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries...

ATNS seeks a candidate to manage and direct the provision of Air Traffic Services (ATS) in line with Air Traffic Service Unit (ATSU) business plan and Operations. To manage and oversee the provision of safe, orderly, and efficient Air Traffic Services (ATS) that will meet and satisfy all reasonable requirements of the aviation community in accordance with company policy and ICAO standards and...

About the job Associate Tele-underwriting consultant You’ll be based at our client operations division at our Port Elizabeth office. You’ll report to our team leader: Tele-underwriting who is accountable for all our captured proposal applications and tele-underwriting functions. You must have passed grade 12/matric with Maths literacy or NFS achievement level 3. Your experience: - You must...

Role Purpose Deliver professional service to clients through various servicing channels (inbound calls, emails, walk-in interactions etc.), responding to their needs, concerns and complaints within agreed Service Level Agreements and legislative and compliance requirements. Requirements - Matric or equivalent - Business related qualification - Product training - Proficient in English and...

Associate Medical Requirements Consultant About the job Youll be based at our Client operations division at our Port Elizabeth office. Youll report to the Manager: Medical Requirements who is accountable for all our captured proposal applications, tele and underwriting and claims chase functions. You must have passed grade 12/matric with Maths literacy or NFS achievement level 3. Your...

A leading retail company seeks an experienced administrative professional for their Service Centre in Gqeberha. The successful candidate will ensure effective administration, manage employee clocking data, resolve queries, and compile reports. Candidates must possess at least a Grade 12 and a tertiary qualification, along with 3+ years in a similar role. Proficiency in SAP and strong...

Core purpose of the role The Key Accounts Manager: Rent-a-Car is required to create and maintain relationships with potential and existing customers that result in the acquisition and growth of RAC share in the market and retention of customers. Key deliverables and outputs Revenue Management - Plan approach to meet annual forecasts in line with the KPI’s and business objectives/goals -...