call centre manager executive jobs in Ethekwini

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. - This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...

Key Purpose The job purpose involves daily management of telephonic claims notifications while ensuring alignment with the Amazing Service principle and program. The primary responsibility is to register all new claims by delivering exceptional service. Additionally, the role includes conducting telephonic claim audits and client surveys, as well as addressing queries related to existing...

1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...

purpose mrprice money is looking for Recoveries/Trace Call Centre Agents who will be responsible for improving debtor contact and collections/recoveries by tracing uncontactable customers whose accounts are in arrears. The Recoveries/Trace Call Centre Agents will be tasked with conducting thorough research and customising tracing methods / searches to suit the unique circumstances of each...

The Call Center Team Leader at Maluti Consulting is the leader of, and is responsible for, the sales performance and behaviour of the sales people under their management. Responsibilities & Duties The responsibility of the Call Center Team Leader is not exhaustive and may change from time-to-time as decided by Management. Below are the responsibilities of the Team leader towards his team and...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

We're hiring! Consumer Links are currently recruiting as we continue to grow our partnership with one of the largest IVA firms in the UK. Preferably, we're looking for consultants with experience working in the UK financial services industry, particularly insolvency or debt management.**If you want to be part of a growing team within a hugely ambitious business that values it's employees,...

Blue Mercury is looking for individuals to sell #1 Short Term Insurance and Number one will and trusts on the market. We have 3 types of positions available: Junior, Senior & Executive sales consultants. So all experience levels are welcome. We have two call centers one located in Johannesburg and one in Durban Johannesburg We offer a basic salary and uncapped commission, with no retainers or...

We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person and are up to the challenge then read further. Job...

IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 About the Role - Join our team to deliver exceptional customer service and technical support. You’ll help resolve inquiries, provide product assistance, and ensure a positive experience for every customer. Key Responsibilities - Respond promptly and professionally to customer inquiries via phone and...

Job description Centre Manager The successful incumbent will be responsible for overseeing the day-to-day operations and overall management of a mixed-use Centre located in Wyebank (Durban) in the KZN province. The primary objective of this role is to ensure the smooth functioning of the Centre, drive business growth, and enhance the overall customer and tenant experience. This position...

Duties - Administrative Responsibilities - Centre inspections and walkabouts to be undertaken on a daily basis without fail. - Tenant liaison - Identification of potential problematic tenants with suggested remedial solutions. - Daily management of and guidance to all on site staff. - To keep a maintenance & operations file and ensure its currency for the following: o OHS compliance issues o...

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great. The position reports to:...

Consumer Links are a global provider of Business Process Outsourcing (BPO) services with a difference. We believe that BPO should be about more than just cost savings — it should also be about driving real business value and creating lasting relationships.Sales Team Leader - Retail/ loyalty program campaignA fast-growing Contact Centre based in Mount Edgecombe is searching for a new Sales Team...

Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...

The role: The Ignition Contact Centre is the supporting arm of Ignition Group, a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. The Contact Centre Campaign Manager manages and develops Team Leaders, coordinates training sessions, analyses individual Sales Experts’ stats, and effectively resolves escalated Sales-related...