Call centre customer support jobs in Roodepoort, Gauteng

Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time...

Location: Johannesburg Shift: Night Shift (15:00 - 00:00) Our international cruise line client is seeking an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre during night shifts. Qualifications & Experience: - Matric - A+ and N+ certifications - Proven track record (two reference checks will be conducted upfront) Key...

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints Roles- Offering assistance to customers to ensure they find the right product/service.- Investigating and solving customer problems; some are rather easy, but you will occasionally face a...

We are seeking a courteous and professional Debt Collections Call Center Agent to join our team. Working collaboratively with other team members, you will play a crucial role in providing exceptional service to our clients. Your responsibilities will include handling customer inquiries, addressing complaints, and resolving issues related to our debt collection processes. You will be responsible...

Mission/ Core purpose of the Job **: To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people...

Matriculates And School Leavers to fill up different positions.Our Inbound and Customer Service Call Centre Section intends to do Expansion and looking for Grade 10 , 12 or School leavers who are interested to Apply for Exciting Positions in Both Inbound and Customer service.Candidates must be well Dedicated with Enthusiasm and Anxious to start a new Carrier. With or with No Experience can Apply...

A leading digital bank in South Africa is seeking a Predictive Dialer Analyst to join the team on a 6-month contract in Sandton. Must be available immediately to start with our client. Must have a clear credit and clear criminal record. - Key Performance Areas - Keep dialer downtime to a minimum and ensure all issues are communicated to IT & management immediately. - Manage dialer...

If English or Afrikaans is your first language (non-negotiable), you have just finished school or stuck in your early career and ready to start earning real money, then we want to hear from you! If youre confident, motivated, and not afraid to talk to people, this is your chance to launch a high-energy sales career with full training, a basic salary, and uncapped commission. What Youll Be...

ENVIRONMENT: A leading retailer is in search of a Call Centre Supervisor to organize and direct the day-to-day activities related to the operation of the Contact Centre. Responsible for managing, training, and guiding Contact Centre Agents in performing their duties. Provides support, prepares reports, and resolves customer service problems and complaints. Monitors agent performance and overall...

What Youll Do - Answer incoming calls and respond to customer queries in a professional manner - Make outbound calls to follow up on leads or payments (where required) - Maintain accurate records of all customer interactions - Meet and exceed daily/weekly KPIs (e.g., call handling time, customer satisfaction scores) - Handle customer concerns with empathy and effective problem-solving...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...

Assistant Store Manager - Clicks Riverview Shopping Centre Listing reference: click_021183 Listing status: Online Apply by: 3 September 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Are...

Job Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the...

Position Summary Industry: IT & Internet Job category: Call Centre and Telesales Location: Gauteng Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at our Head Office in Johannesburg. This role is primarily administrative and plays a...

Listing reference: track_ Listing status: Online Apply by: 21 January 2026 Position summary Industry: IT & Internet Job category: Call Centre and Telesales Location: Gauteng Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a pro-active and meticulous Call Centre Administrator to join our Customer Experience Department at...

About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...

A leading digital bank in South Africa is seeking a Predictive Dialer Analyst to join the team on a 6-month contract in Sandton. Must be available immediately to start with our client. Must have a clear credit and clear criminal record. - Key Performance Areas - Keep dialer downtime to a minimum and ensure all issues are communicated to IT & management immediately. - Manage dialer...

Are you an experienced professional from a top-tier security service company looking for your next exciting opportunity? Look no further! We're seeking a talented individual to join our international CCTV client on a 3-month contract in Bramley. Job Description: -Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving as a vital part of...

Assistant Store Manager - Clicks Flora Centre Listing reference: click_019847 Listing status: Online Apply by: 30 April 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Roodepoort Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction Are you passionate...