- Jobs
- South Africa
- Gauteng
- Fourways
- Call centre customer support
Call centre customer support jobs in Fourways
A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...
A leading South African organization is seeking a Skills Coach to enhance training programs in their Call Centre. This role involves designing effective training material, monitoring and evaluating training processes, and coaching agents to improve service delivery. Ideal candidates will have 3 years of contact centre experience, including a minimum of 18 months with the organization, and...
Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts. It operates primarily out of Gauteng with multiple branch offices across the province. Core focus & services - Debt collection & debt book management — main service offering, using arbitration...
Job Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the...
Description Hello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB HSL you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time...
Job description:Marketing / upselling of products and services to both existing and prospective clients. Ensure that telephonic requests received within the Digital Division are handled efficiently. Ensure that all leads are actioned within agreed service levels and lead to contract conversion targets achieved. Manages all activities and the daily running of the Digital Team. Increase...
We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centre Role Purpose To manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and coaching. Responsibilities: - Running and...
Purpose of the Job:The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. Job Objectives:All aspects of overseeing Call Centre Agents:Management of service levels within the...
Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth coordination of shipments and deliveries. You will be the first point of contact for clients, providing professional support and maintaining high service standards. Key Responsibilities - Customer...
BMW : Customer Services Call Centre Consultant - Midrand Job Summary You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for...
One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...
A prominent telecommunications support company in Johannesburg is seeking an experienced customer support representative. The ideal candidate will handle onsite support, including SIM swaps and activations, ensuring customer satisfaction through effective communication and compliance with quality standards. You must have a matric certificate, 2+ years in face-to-face customer support, and...
Location: Johannesburg Shift: Night Shift (15:00 - 00:00) Our international cruise line client is seeking an experienced 1st Line Support IT Technician to join their Johannesburg branch, supporting their international call centre during night shifts. Qualifications & Experience: - Matric - A+ and N+ certifications - Proven track record (two reference checks will be conducted upfront) Key...
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints Roles- Offering assistance to customers to ensure they find the right product/service.- Investigating and solving customer problems; some are rather easy, but you will occasionally face a...
A leading recruitment agency is looking for a Customer Support representative based in Randburg. This role involves providing clerical and administrative support, managing the welcome desk, and ensuring excellent customer service. Ideal candidates should have at least 2 years of technical experience in customer service, possess basic computer skills, and be familiar with in-house systems. The...
A major financial institution in South Africa is seeking a Call Centre Agent. In this role, you will engage telephonically with clients, providing accurate product information while exceeding customer expectations. The ideal candidate has an NQF level 5 qualification and 1-2 years of related experience. You will also drive growth initiatives and manage costs to improve efficiency within the Call...
Overview Tracker requires the services of a talented and experienced Executive: Customer Experience Centre for shaping and leading Tracker’s customer experience strategy across all service delivery channels. This role is central to ensuring that every customer interaction reflects Tracker’s brand promise, drives satisfaction, and strengthens loyalty. The successful incumbent will oversee the...
We are currently looking for young energetic, go-getter Call Centre Agents to join our inbound customer service and sales Call Centre. Responsibilities- Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service- Demonstrate teamwork as a valued team player- Assess own performance through seeking timely and clear...
Call Centre Agent page is loaded## Call Centre Agentlocations: Randburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 3, 2026 (7 days left to apply)job requisition id: R45245# Job DescriptionHello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud...
A leading financial services organization is seeking a Call Centre Agent to enhance customer satisfaction by delivering high-quality service through telephone and digital channels. The ideal candidate will possess an NQF level 5 qualification and have 1 to 2 years of related experience, showcasing strong telephonic communication skills. Join a dynamic team in Johannesburg, where adaptability and...