Call Centre Consultant jobs in Midrand

BMW : Customer Services Call Centre Consultant - Midrand Job Summary You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for...

Deposita a leading cash & payment solutions company, has a vacancy for a Call Centre Consultant based at our Head Office in Midrand, Gauteng reporting to the Call Centre Team Leader. This role is responsible for handling client inquiries, logging job cards, ensuring adherence to service level agreements (SLAs), monitoring systems, and compiling client reports. Reporting directly to the Call...

Job category: Construction, Design, Architecture and Property Contract: Permanent Remuneration: Market Related EE position: No Introduction We are looking for a Call Centre Agent with enthusiasm, confidence, and a passion for working with people. You’ll be at the heart of our operations—supporting site agents and residents with quick answers, friendly guidance, and top-notch service.If you...

Call Centre Supervisor Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. Duties & Responsibilities Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor is responsible for the effective management of the Call Centre team whose primary objective is to provide exceptional services support to the...

Vacancy for a Web Administrator/Customer Service Agent.A Contract to Permanent post for a Web Administrator/Customer Service Agent required for the handling of customers and administration of websites for an Established Website company based in Midrand.This is a great starter position.The position entails editing of Photos and uploading it on to the Website, Photoshop skills would be...

Company Description Geotab Africa is a recognised leader in fleet management and vehicle telematics, operating across 21 African countries and as part of Geotab's global network, which has over 5 million subscriptions worldwide. The company offers advanced, scalable hardware and software solutions designed for fleets of all sizes, helping businesses monitor driver behaviour, enhance...

Company Description The Automobile Association of South Africa (AA) is a non-profit organization providing motoring and travel services to individuals and businesses. Since pioneering roadside assistance in South Africa in 1930, the AA has expanded its offerings to include motor-related legal advice, roadworthy tests, and technical investigations. The AA is dedicated to improving motoring safety...

RESPONSIBILITIES SoluGrowth is looking for Call Centre Agents to respond and to resolve customer requests, enquiries, queries, and complaints via multimedia channels.- Offers a solution-based approach to all customer interactions tailored to the needs of the individual customer.- Responds to all customers with willingness and appropriate tone and language.- Ensures follow-up action is taken when...

About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their...

Role Purpose Manage and motivate the team in order to deliver an excellent client experience and support the achievement of sales targets. Requirements - Matric (grade 12) certificate (essential). - NQF level 5 qualification approved by FSCA or equivalent relevant qualification (essential). - Diploma in Business Management and or equivalent relevant qualification (essential). - 2 years in a...

Virtual Call Center Agent (Lead & Life Generation) Location: Fully Remote Role Type: Performance-Based Sales / Lead Generation About the Role We are seeking motivated, bilingual Virtual Call Center Agents to join our growing remote team. In this role, you will be responsible for lead generation and life insurance generation, engaging with potential clients to create high-quality opportunities...

Overview Under minimal supervision, to manage and lead large multinational clients under Global Compliance Outsourcing. Responsibilities - Ability to assist multinational clients with minimal support - Is confident to present and lead client discussions - Ability to manage difficult conversations with clients and know when to bring in the Partner or AD to support - Through effective working...

Our client in the Insurance industry is currently looking for a Call Centre Sales, in Rivonia, Johannesburg. Requirements: Telesales consultants needed. Must have excellent command of the English language. 1 - 2 years telesales experience is a must. Must have a clear crim record and not debarred. Basic plus commission offered. Must be target driven. Proven sales track records an advantage....

Job Description Under minimal supervision, to manage and lead large multinational clients under Global Compliance Outsourcing. - Ability to assist Multinational clients without minimal support - Is confident to present and lead with client discussions - Ability to manage difficult conversations with clients and know when to bring in the Partner or AD to support - Through the effective working...

A Medical Aid Administrator is seeking Pre-Auth Consultants to join their team in Centurion. In this role, you will work in a Call Centre environment, answering calls and queries from Members and/or Service Providers. Your role is provide authorization, for clinical procedures, as per the Scheme's rules. Requirements: - Matric / Grade 12 - SANC Nursing Qualification (RN) - 3 Years Nursing...

MSA Outsourcing Solutions is actively hiring highly motivated and talented Call Centre Consultant to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-12am...

Core Function - Cold calling (Achieving set Targets) - Sourcing for leads - Emailing potential clients Compiling: - Daily, Weekly and Monthly sales report - Building relationships - Achieving Sales Targets Job Type: Full-time Pay: R4 500,00 - R5 000,00 per month Education: - High School (matric) (Required) Experience: - Call Centre: 2 years (Required) Language: - English...

You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will...

Overall Purpose Of The Job To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve set sales or appointment targets with potential clients. Appointments can be either reconnections, new, upgrades, link ups or relocations. Minimum Qualifications And Experience -...

A recruitment platform is seeking a Customer Services Call Centre Consultant in Midrand. The role involves responding to customer queries via voice and email, providing resolutions, and handling various financial adjustments. Candidates should demonstrate strong communication skills, problem-solving abilities, and a commitment to excellent customer service. This position offers a chance to work...