Call Center Representative jobs in Western Cape

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for full-time and part-time bilingual customer service representatives to support...

At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us – your success is our success! Neo Group is seeking a motivated and customer-oriented...

Company Description Episodic is a dynamic financial services provider specializing in health solutions for the retail and SME markets. We offer innovative and flexible medical insurance products designed to meet the diverse needs of our customers. Our emphasis on choice ensures affordability without compromising on quality. Episodic is dedicated to delivering impactful solutions that support...

A dynamic call center agent who engages with clients daily, handling more than 200 calls per day. Job Type: Temp to perm Contract length: 3 months Pay: R4 500,00 - R20 000,00 per month Work Location: In person

Are you a sales agent with a passion for success & hunger for money? National Debt Advisors is known as one of the largest companies in South Africa and we are searching for Top-performing sales agents looking to earn a basic salary and uncapped commission to join a fast-growing team. Join our team and you will benefit from our- Training and development opportunities- Growth opportunities-...

Rentokil Initial:Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.We are experts in the fields we operate in, investing in training,...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for call center agents to support inbound and outbound customer service and sales...

Facebook, Google, Instagram, LinkedIn, Whatsapp, Websites, SEO, Blogging & Push Notifications - These are just a few platforms we get to play with on a daily basis! Dynamic Web Design & Socal Media company based in the heart of Milnerton, offers Sales Agents an exciting opportunity to advance their professional development! We seek agents with energy who are determined to meet their targets and...

Responsibilities:- Answer incoming calls promptly and professionally, addressing customer inquiries and concerns.- Make outbound calls to follow up on customer inquiries, provide information, or conduct surveys.- Listen attentively to customer needs and provide appropriate solutions or assistance.- Enter and update customer information accurately in the company’s database or CRM system.- Follow...

Call Center Operations ManagerOperations Manager - Cape TownAt TTEC, we’re all about the Human Experience. Elevated. As an Operations Manager / Service Delivery Manager Cape Town, SA you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingDo you have a passion for...

Job PurposeDeveloping objectives for the call centre's day-to-day activities. Conducting effective resource planning to maximize the productivity of resources (people, technology etc.) Collecting and analysing call center statistics (sales rates, costs, customer service metrics etc.)Managing staff, processes, technology, and strategies to optimize and contribute to the financial performance,...

WE’RE HIRING: LEAD GENERATORS Platinum Debt ServicesPlatinum Debt Services is expanding and we are looking for hungry, disciplined, and target-driven Lead Generators to join our team.This role is probation to permanent and suited for individuals who take performance, time management, and accountability seriously. WHAT YOU’LL BE DOING Generating quality leads for debt review and related...

The employer is a high performing Business Process Outsourcing Solutions Provider specialising in customer management partnerships, as experts in service excellence, they set the standards for global customer satisfaction, client delight and employee engagement. Call Centre Agents - Salt River- Cape Town - Office Based Transport Provided from various areas within Cape Town Shifts:Shifts...

Strong communication, both written and verbal- Great active listening skills- Exceptional interpersonal and rapport building skills- A patient and empathetic attitude- Strong time management and organizational skills- Adaptability and flexibility- Comfortable working in fast-paced environments- Troubleshooting skills, either basic or advanced, depending on the role and industry- Computer...

Call Centre SupervisorCBD- 2 to 3 years supervisory experience within a Call Centre environment with some basic Quality Assurance experience:- Matric is minimum requirement- Experience working on Word, Excel, Outlook- Good leadership, leading from the front- Super customer centric and energetic- Highly results driven- Willing to go to all lengths to resolve client issues/queries- High team...

Responsibilities: - Plan, facilitate, and deliver ongoing process training in an international BPO environment. - Ensure that our teams have the knowledge and capabilities to deliver accurate, courteous, and consistent customer service. - Serve as the subject matter expert, elevating the knowledge level of our staff to meet the expectations of leading global brands. - Measure the effectiveness...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for full-time and part-time customer service representatives to support inbound...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a motivated and customer-focused Collections Agent to support a leading global...