Call Center Operations Manager jobs in Stellenbosch

Company Description Episodic is a dynamic financial services provider specializing in health solutions for the retail and SME markets. We offer innovative and flexible medical insurance products designed to meet the diverse needs of our customers. Our emphasis on choice ensures affordability without compromising on quality. Episodic is dedicated to delivering impactful solutions that support...

Your Team Responsibilities The team is responsible for supporting MSCI’s new AI Data Management Platform, enabling high-quality data ingestion, document processing, IBOR data workflows, and the delivery of AI-enhanced data outputs to internal and external stakeholders. The team partners closely with Technology, Data Operations, Product, and Client Service to ensure that AI-driven processes are...

Energy Drive Systems is scaling. Our customers are global industrial operators who care deeply about reliability, efficiency, and measurable outcomes, and our revenue machine needs to reflect that same level of discipline. This is our first dedicated Revenue Operations hire. Your job is to bring structure, visibility, and calm to the entire revenue engine, from demand quality and first enquiry,...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...

ACK and Associates have positions available for mature individuals preferably 30 years and older in their highly profitable call centre for an energetic and self-motivated debt collections agent. Accounts administration and negotiating reasonable payment on delinquent medical and schooling accounts creating a sense of urgency to make payment. Key result areas are as follows: - Manage assigned...

We are seeking an experienced and passionate Spa & Wellness Manager to lead the luxury spa and wellness operations of our Estate. The ideal candidate will have a strong background in holistic wellbeing, combining expertise in spa therapies with a deep understanding of movement practices such as yoga, Pilates , and functional fitness. This leadership role requires a balance of operational...

Operations Manager: Sales Floor ABOUT THE JOB The Operations Manager: Sales Floor leads the team responsible for accurately and efficiently processing Member orders and recognition data, ensuring seamless order flow to the warehouse, compliance with SLAs, and proactive risk management to protect and enhance the Member experience. This role oversees order processing operations to consistently...

Operations Manager, Somerset-West, Cape Town, Job-3645 Position details:Type: PermanentReports to: Board of Directors Job description / core competencies:Monitoring of all internal systems for accuracy and compliance with Company processes, procedures and legislation. Drive lean manufacturing. Manage manufacturing projects, plans and schedules. Maintain and ensure compliance of quality...

Who are we?- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and...

Western Cape, Helderberg - Monthly Basic Salary (Yes - ask, Market related) Calling all experienced Estate Managers & Operations Managers Your next job is here! Location: Helderberg, Cape Town Well-known establishment is looking for someone to be responsible and maintain the day-to-day Management of the premises. You will be responsible for the following: - Finances - Maintenance -...

Process: - Budgeting and Expense Control. - Input on annual expense budget. - Input on monthly, quarterly forecasts. - Variance reporting on actuals to budget and forecast. - Monthly input on expense control and cash flow requirements. - Manage & Create purchase orders on system. - Maintain stock register. - Assist in cost effective management of all soft services. Building Management and...

Role Profile and Person SpecificationPrimary Objectives/ Purpose of the Role:Our goal is to provide gold plated service and deliver the most effective customer service experience. The individual will lead a team of highly driven, self-motivated, and focused Team Leaders by driving KPI’s, efficiencies, high client centric engagement and performance.Key responsibilities / Accountabilities:Role...

Minimum requirements: - Golf operations experience. - In-depth product knowledge of golf equipment. - Proven experience in retail or management. - Customer engagement. - Computer literacy. Personality Traits: - Aligning performance for success. - Business acumen. - Management and leadership. - Self-motivation, discipline, and problem-solving ability. - Strong verbal communication and...

Overview Ernie Els Wines are seeking an experienced and passionate Assistant Front of House Manager (Tasting Room Focused) with a strong background in hospitality/management and wine service. This role supports the Hospitality Manager and Front of House Department while taking primary responsibility for the daily operation of the tasting room, along with fellow Assistant Front of House...

Assistant Property Manager About the Role As our Property Management team continues to expand, we are looking for a dedicated and detail-oriented Assistant Property Manager to support the smooth running of our growing property portfolio. This role is key to ensuring excellent client service, efficient operations, and strong stakeholder relationships. If you have a passion for property...

PERFORMANCE AREA Documentation - Coordinate internal resources and third parties/vendors for the flawless execution of projects - Ensure that all projects are delivered on-time, within scope and within budget - Developing project scopes and objectives, involving all relevant stakeholders and ensuring feasibility - Ensure resource availability and allocation - Recommend best practice - Manage...

Assistant Manager for a 5-star Guest House.This is an exciting opportunity for a young professional looking to gain experience at a 5-star, award-winning establishment. This position will develop you as an all-rounder in the industry and will impart the skills and experience needed to enhance your career.Requirements:- A Hotel School Qualification will be advantageous.- Must have 2 years previous...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Sales Manager - Student Enrolments (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview The Call Centre Manager - Student Recruitment (Enrolments Manager) plays a pivotal role in leading and developing a high-performing student enrolments...