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Call Center Associate jobs in Durban
Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales performance, managing stakeholder relationships, and boosting brand visibility across multiple platforms. Key...
Outbound sales agents required for Legal and Tax, Min one year call center experience is necessary. Earning potential is endless as we give you a lucrative basic as well as uncapped commission. Also, part of the package is a quarterly and annual bonus
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...
We are looking for call center sales agents Requirements: - Minimum 1 year call center sales experience. - Matric/ Grade 11 - PC literate - Excellent telephone etiquette What we offer: - R5000 Basic salary - Medical insurance after 6 months of employment - Uncapped Commision - No weekends or public holidays - Amazing incentives If you meet our requirements send through your resume or:Call us...
Blue Mercury is looking for individuals to sell #1 Short Term Insurance and Number one will and trusts on the market. We have 3 types of positions available: Junior, Senior & Executive sales consultants. So all experience levels are welcome. We have two call centers one located in Johannesburg and one in Durban Johannesburg We offer a basic salary and uncapped commission, with no retainers or...
1. At least 1 year UK call center experience. Either Sales/Lead Gen/Customer Service 2. Be willing to work UK hours (Taking into account UK day-light savings time) 3. BE of sober habits 4. Be able to work well under pressure. 5. Must be able reach Company KPIs set out. 6. Must be willing to receive constructive criticism 7. The Ideal Candidate must be based in Durban
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. - This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections...
Purpose of the Job:Make and receive phone calls to promote Home Improvement options on behalf of a USA Client. Gain interest through effective engagement and communication of the services available, handle any objections and undertake qualification of prospective customers fit, before booking an appointment for a Designer to undertake an in-home consultation. Minimum Qualifications and...
Job Summary:We are seeking a highly motivated and customer-focused Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling inbound and outbound customer calls, providing excellent customer service, resolving customer complaints, and meeting sales targets.Key Responsibilities:2. Sales: Meet sales targets by promoting products or services to customers.3....
Job Title:Operations Manager - German Job Description:The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.- Essential Functions/Core Responsibilities: - Selecting, training, developing, and managing performance of direct reports and...
Have experience selling a car tracker?? This is the perfect opportunity for you! Requirements: - Submission of an updated CV with verifiable references - Possession of a Matric or equivalent qualification - Minimum of 6 months call center experience in sales non negotiable - Exceptional communication skills - Strong work ethic and self-confidence - Demonstrated ability to work effectively as...
The Call Center Team Leader at Maluti Consulting is the leader of, and is responsible for, the sales performance and behaviour of the sales people under their management. Responsibilities & Duties The responsibility of the Call Center Team Leader is not exhaustive and may change from time-to-time as decided by Management. Below are the responsibilities of the Team leader towards his team and...
Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...
We are seeking a skilled and enthusiastic Call Center Trainer with hands-on experience using Siebel CRM software to join our team. As a Call Center Trainer, you will play a pivotal role in equipping our call center agents with the knowledge and skills they need to provide excellent customer service while efficiently utilizing Siebel CRM to manage customer interactions. You will be responsible for...
The position of call center agent outbound telemarketing and sales consists of using cold calling techniques on prospects and persuading potential customers to purchase a product or service.Tasks:Adjust sales script to better targets the needs and interest of specific individuals; Deliver prepared sales talks, reading from scripts that describes products or services, in order to persuade...
Key account associate – Pinetown ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic Key Account Associate for our Pinetown Branch. The Key Account Associate is assigned a set group of customers. Where the individual is tasked to maintain and develop a business...
ENVIRONMENT: PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX implementation and support & Qcontact implementation and support. Applicants must have Matric/Grade 12, an IT Diploma and Certifications...
Job Title:Team Leader - German Job Description:The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.- Essential Functions/Core Responsibilities- Responsible for the day-to-day supervision of a group of call center...
At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities. With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. Job Requirements: - Grade 11/Grade 12 - Excellent...
Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...