A dynamic technology services company is seeking a Remote Support Engineer 2nd Line to provide high-quality support to a diverse international client base. The ideal candidate will have over 3 years of experience in IT support, along with strong troubleshooting and customer service skills. This remote position offers a salary range of R40k-R60k, fostering a people-first culture and an innovative...
2nd Line Engineer (24/7) – Bluecube Technology Solutions (Ekco) Location: Cape Town, South Africa Employment type: Full‑time Seniority level: Mid‑Senior level As a 2nd Line Engineer on the 24×7 Service Desk, you will be the technical support backbone of our Service Desk team. Working from our Cape Town offices and reporting to the 24x7 Manager, you will own and drive complex issues through to...
Leading Client in the Technology Industry requires a Senior Server Support Engineer to provide 2nd line support within the server management, end user computing layer and support layer. Responsibilities - Assist with escalations from 1st line support engineers - Provide 2nd line data centre support at the server infrastructure level - Escalate to 3rd line timeously to maintain SLA commitments,...
About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. About the Role As a 2nd Line Engineer on the 24x7 Service Desk, you will be the technical support backbone...
The 2nd Engineer is a senior watchkeeping officer responsible for ensuring safe and efficient operation of engine systems during assigned watches, and for supervising maintenance and repair of major engine systems per delegation by the Chief / 1st Engineer. Key Responsibilities Act as Engineer Watch Officer (EWO) in the Engine Control Room, monitoring all propulsion and auxiliary systems during...
Qualifications, Experience and Skills Required: - Matric \ Grade 12 (Compulsory) - MTCNA - CCNA - N+ qualification and 3+ years experience - Valid drivers license and own vehicle - Basic Linux command line skills - Good practical networking skills: IPv4 understanding, TCP/IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SD-WAN - Equipment knowledge (know your way around),...
Have you been working for a minimum of two years in an IT support role within a business and are looking for your next challenge? Do you have a passion for problem solving and enjoy troubleshooting? Have you studied ICT at school, college or university and you are keen to continue your career progression within the IT industry. Well, if this is you, we have the perfect opportunity. We are...
About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...
Responsibilities : Logging of Incidents and Service Requests, ensuring end to end management and ownership of tickets.Handling 2nd line support requests.Identify and escalate requests requiring urgent attention to resolve as quickly as possible.Ensuring that an ongoing contribution toward positive customer satisfaction is achieved.Liaise with various 3rd parties, internally and externally,...
A leading South African company is seeking a Service Engineer to join their Cape Town team. The role involves delivering hands-on, technical support, managing user incidents, and collaborating with a team to ensure seamless operations. Candidates should have a minimum of 3 years in IT support, solid experience with Windows systems, and strong troubleshooting skills. A collaborative and...
We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology. The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, resolving service desk cases and escalating when...
A UK-based Managed Service Provider is looking for an experienced 1st/2nd Line IT Support Engineer to provide remote support to clients. The ideal candidate will work during UK hours, resolving IT issues, managing support tickets, and maintaining high customer satisfaction. A minimum of 2 years in IT helpdesk is required, along with strong troubleshooting skills in Windows and Microsoft 365. This...
- Assist the Chief Electrical Engineer in the operation, maintenance, and repair of all electrical systems On Board Cruise Ship - Troubleshoot and resolve any electrical issues that may arise during the voyage - Conduct regular inspections and maintenance of all electrical equipment and systems - Keep accurate records of all maintenance and repairs performed - Ensure compliance with all...
A leading technology firm in Cape Town is seeking a Senior Server Support Engineer to provide essential 2nd line support within their server management and infrastructure. The ideal candidate will have a strong background in data center support, at least 5 years of experience, and relevant IT certifications. This role requires excellent communication skills and a proactive approach to incident...
Overview 1st/2nd Line IT Support Engineer (Remote Cape Town Based) IT Support R18,000/month Full-time, Permanent About Our Client Our client is a UK-based Managed Service Provider with over 14 years of consistent growth, now expanding internationally. They are passionate about delivering outstanding IT services to SMEs across professional services, fintech, and hospitality sectors. With a...
A technology services provider is seeking a remote 1st/2nd Line IT Support Engineer based in Cape Town. The ideal candidate should have at least 2 years of experience in IT support, fluent English, and a strong understanding of troubleshooting hardware. Responsibilities include managing support tickets and providing friendly assistance to clients. This role offers a monthly salary of R18,000 and...
1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...
Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town) | R40kR60k Negotiable About Our Client Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people...
A dynamic technology services provider is looking for a Support Engineer (Proactive Services) in Cape Town, South Africa. The candidate will handle proactive monitoring and backup/recovery services for clients, requiring excellent technical knowledge and strong customer service skills. Relevant qualifications in IT, including A-Level and Microsoft certifications, are essential. This role offers...
Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town) | R40k-R60k Negotiable About Our Client Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people...